Tech help please. Cell phones...

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the ringo kid

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My old cell phone has all of my cat's photos on it--pre sickness,and id like to see how I can get them off it before they disappear? I no longer have its simcard because some idiot cricket employee--threw it away and said all my stuff transferred to my current piece of junk phone--which doesnt have it either.

I might add,all my videos are gone and I did not delete anything. Allmy Sabrina and Shasta vids-gone. So if you have any suggestions-- need them. Thanks--Carl.
 
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Oh no. :(

You should call around to compute repair shops and phone shops that are NOT owned by the phone companies, basically mom n' pops. They SHOULD be able to get the stuff off your old memory card and put it on a new one or even a disc. The big company stores like Verizon etc. will probably not be able to help you as most of the people that work their either do not care one iota about your memories or don't know the first thing on how to help.

Mom n' pop tech places. Look them up, call them. I bet they can help!
 
Have you tried plugging it into your computer and seeing if will download? When I took pictures off mine it brought out many I know were still there.
 
Can you email with that phone?? If so you should be able to send them to your computer (or someone elses) as an attachment.

I'm not endorsing BestBuy but I do believe their cellphone personnel know their stuff and might be able to help you.At least at my store they are quite knowledgeable.
 
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Your a bit shy on details, but trying to read between the lines, it seems that:

Both the old and new phones are non-smart phones, so there was no automatic backup to the cloud.

There was no memory card like an SD card, that might have stored photos.

You don't have a functional home computer to plug the phone into.

If these assumptions are correct, there are two things you can do that come to mind, if you can still power the old phone and see the pictures on it.

If both phones have internal slots to add an SD memory card, you could copy the photos from the old phone to the card and move it to the new phone.

Or, both phones almost certainly have Bluetooth, and the ability to send and receive the pictures wirelessly via a file transfer.

Good luck

Edit: In case you've never done Bluetooth file transfer before, it's usually easy, even on old non-smart phones.

On the settings menu of both phones, turn Bluetooth on.

On the old phone's Bluetooth menu, look for or tell it to scan for available devices.

Select your new phone from the list an tell it to pair with it.

Some form of confirmation will appear on the screens. Just follow the prompts.

Once your successfully paired, an option should be available on the photo to send the file via Bluetooth.
 
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Go to corporate. A few years ago there was a similar situation on the news. A man had saved his last voice mail from his daughter who was killed shortly after that phone call. He listened to that voicemail every day. Whatever company he had ended up deleting it and said there was no way of getting it back. One call to the news and corporate and he had some of it back

Sent from my XT1650 using Tapatalk
 
My old cell's charging port became damaged so not only unable to charge but could not plug in to transfer data. Rugby smartphone was sufficient for my needs so rather than upgrade I found the same phone, without SIM card online for $70 bucks.
I was able to download (with help from my son) all my contacts to an SD card, will load the photos to a thumb drive, and because I picked up a battery before the old port failed I have two available so I'll try The BigZip's suggestion of Bluetooth to transfer some pictures from family text messages.
 
My old cell's charging port became damaged so not only unable to charge but could not plug in to transfer data. Rugby smartphone was sufficient for my needs so rather than upgrade I found the same phone, without SIM card online for $70 bucks.
I was able to download (with help from my son) all my contacts to an SD card, will load the photos to a thumb drive, and because I picked up a battery before the old port failed I have two available so I'll try The BigZip's suggestion of Bluetooth to transfer some pictures from family text messages.

I looked at Samsung's web site, and it seems the Rugby is an Android phone. The Android operating system is designed to function best in conjunction with a Google account.

Even if you prefer to keep you existing email service, a secondary Gmail account will allow any Android phone you own to automatically synchronize to the Google "Cloud". Then all your contacts and photos can get backed up automatically and are always available to you.

This means that even if you lose your phone, the contacts and photos will be available on a replacement Android phone once logged in to Google the first time.

And the Cloud storage is accessible from your computer also.

Edit: Looked a bit more at the Rugby, and there are 3 versions.
The Pro version has a modern version of Android, and will do Cloud sync fine.
The plain Rugby uses a 7 year old version of Android called 2.3 Gingerbread, and I don't see specs for it.
The Rugby 4 uses a Samsung operating system and probably won't sync with Google.
 
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Oh no. :(

You should call around to compute repair shops and phone shops that are NOT owned by the phone companies, basically mom n' pops. They SHOULD be able to get the stuff off your old memory card and put it on a new one or even a disc. The big company stores like Verizon etc. will probably not be able to help you as most of the people that work their either do not care one iota about your memories or don't know the first thing on how to help.

Mom n' pop tech places. Look them up, call them. I bet they can help!

Thanks but, im not aware any still exist here but will ask around. I am devestated over this and are afraid if I do anything other than use the old phones alarm--that ill lose the few stills I have lefe.I have other stills of Shasta on this tablet--but none of Sabrina--because she was too ill and didnt want recorded .
 
Have you tried plugging it into your computer and seeing if will download? When I took pictures off mine it brought out many I know were still there.

I no longer have a computer. I had bought one at wm a few years ago--but it died after 9 months and returned it. Im plannoing on getting another next year though. Ive kept various connections and thing so hoping something can be used somewhere??
 
Can you email with that phone?? If so you should be able to send them to your computer (or someone elses) as an attachment.

I'm not endorsing BestBuy but I do believe their cellphone personnel know their stuff and might be able to help you.At least at my store they are quite knowledgeable.

Both my phones anr cheapos.The one with images is a ZTE--which is the one they threw the simcard away.The other is a cheap flip-top--neither one could get internet. I have another-which can get internet--but no simcard--wires-etc.I dont kno what kind of phone that is? An ex-neighbor wants to sell it--but I want to make sure the phone has not been pinched from somewhere-before I attempt to use it.
 
Your a bit shy on details, but trying to read between the lines, it seems that:

Both the old and new phones are non-smart phones, so there was no automatic backup to the cloud.

There was no memory card like an SD card, that might have stored photos.

You don't have a functional home computer to plug the phone into.


((((((((I didnt have battery power left to tell more--but your correct in all the above--plus my keyboard is sticking too. Neither phone has internet capability.)))))))))))))



If these assumptions are correct, there are two things you can do that come to mind, if you can still power the old phone and see the pictures on it.

If both phones have internal slots to add an SD memory card, you could copy the photos from the old phone to the card and move it to the new phone.


((((((((IM not sure what you mean being in not technically involved but will visit the corporate office on my next full day off--and see)))))))



Or, both phones almost certainly have Bluetooth, and the ability to send and receive the pictures wirelessly via a file transfer.

((((((((((((I THINK my ZTE does have blue tooth,not sure about the fliptop? I will give that a try)))))))




Good luck

Edit: In case you've never done Bluetooth file transfer before, it's usually easy, even on old non-smart phones.

On the settings menu of both phones, turn Bluetooth on.

On the old phone's Bluetooth menu, look for or tell it to scan for available devices.

Select your new phone from the list an tell it to pair with it.

Some form of confirmation will appear on the screens. Just follow the prompts.

Once your successfully paired, an option should be available on the photo to send the file via Bluetooth.


Thank you very much, ill give your help a try. It happens there is a cricket corporate office about a 1/2 mile from my place and ill give it a shot. And thank you very muce. Id be greatly pleased if I can get all the vids and images to something safe.
 
Go to corporate. A few years ago there was a similar situation on the news. A man had saved his last voice mail from his daughter who was killed shortly after that phone call. He listened to that voicemail every day. Whatever company he had ended up deleting it and said there was no way of getting it back. One call to the news and corporate and he had some of it back

Sent from my XT1650 using Tapatalk

Ill be going there Monday after work.Now im armed with what to ask for.
 
But what kind of connectors do I needfor this stuff to happen? My phone doesnt have a simcard because the cricket person--threw it away saying I didnt need it.
 
But what kind of connectors do I need for this stuff to happen? My phone doesnt have a simcard because the cricket person--threw it away saying I didnt need it.

Before I responded to your dilemma, I tested the Bluetooth concept with two old non-smart phones, both without SIM cards. The Bluetooth file transfer worked without needing anything additional, just the sending and receiving phones.
No wires, SIM cards, SD memory cards, USB memory sticks, internet access, or computers were required.
 
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But what kind of connectors do I needfor this stuff to happen? My phone doesnt have a simcard because the cricket person--threw it away saying I didnt need it.
You would need a USB cable with a regular USB connector on one end and a micro (or mini if the phone is older) connector on the other. Just plug it in, turn the phone on, use file explorer to find what you want, and copy and paste it to a flash drive.

Then again, some older phones had proprietary connectors rather than USB, so it might not be doable that way if that's the case.
 
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Can you see the pictures???

If you can see the pictures, they are still there. If there is a cord that plugs into your phone with a USB plug on the other end, you should be able to plug it into your computer, let the computer recognize the phone and install software. Then you can pull up a file explorer window on your computer and find the phone, directory folder and pictures, just like the phone is a drive on your computer. When you find the pictures, select them and move them to a folder in your computer.

If this is too much, if you have the cord, any computer repair shop should be able to download your pictures and put them on a CD-Rom or some storage device.
 
Can you see the pictures???

If you can see the pictures, they are still there. If there is a cord that plugs into your phone with a USB plug on the other end, you should be able to plug it into your computer, let the computer recognize the phone and install software. Then you can pull up a file explorer window and find the phone, directory folder and pictures, just like the phone is a drive on your computer. When you find the pictures, select them and move them to a folder in your computer.

If this is too much, if you have the cord, any computer repair shop should be able to download your pictures and put them on a CD-Rom or some storage device.

If you have a charger, often the cord will unplug from the house outlet plug and have a USB connection on the end.
 
Before I responded to your dilemma, I tested the Bluetooth concept with two old non-smart phones, both without SIM cards. The Bluetooth file transfer worked without needing anything additional, just the sending and receiving phones.
No wires, SIM cards, SD memory cards, USB memory sticks, internet access, or computers were required.

Thank you, I was speaking with my friend Lisa at work today and she has one of those expensive phones and im going to try to get with her sometime Friday to see what she can do. I told her if she is successful? that ill get her a shirt made with a photo of Shasta on it. When I told her she had pased away--it had effected her as badly as it did me. Can you post exactly how you did it step by step so I can print it out? It might not be necessary, but im not sure how tech savvy Lisa is-though she seems like she knows much cellphone stuff. I just want to be prepared--just in case...
 
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Ringo- what is the Make and Model of your phone?

Dern it, im sorry,I keep forgetting to bring it with me.Ive been getting up for early shifts at work having only about 2 hours sleep.I will have it with my Wed though ad can tell you more then.
 
You would need a USB cable with a regular USB connector on one end and a micro (or mini if the phone is older) connector on the other. Just plug it in, turn the phone on, use file explorer to find what you want, and copy and paste it to a flash drive.

Then again, some older phones had proprietary connectors rather than USB, so it might not be doable that way if that's the case.

Im not sure what connectors I have but saved a few and will bring any and all with me when I can get Lisa to try whatever is needed. Im also going to see if she can store these on some storage stick till I can get one and have them there. If I dont have what's necessary? im hoping she has it.

Many thanks...
 
If you can see the pictures, they are still there. If there is a cord that plugs into your phone with a USB plug on the other end, you should be able to plug it into your computer, let the computer recognize the phone and install software. Then you can pull up a file explorer window and find the phone, directory folder and pictures, just like the phone is a drive on your computer. When you find the pictures, select them and move them to a folder in your computer.

If this is too much, if you have the cord, any computer repair shop should be able to download your pictures and put them on a CD-Rom or some storage device.

If you have a charger, often the cord will unplug from the house outlet plug and have a USB connection on the end.

Thank you. The pics are still there but, all the videos disappeared and I dont have any idea how that happened. I never deleted any of them. I had several with Sabrina, several of Shasta-and a few with some of my great nieces. Losing those hurt--alot. I remember looking at all of themonce--like I always did-then I put the phone up.Next time I went to watch the videos again--nothing on file.
 
Can you post exactly how you did it step by step so I can print it out?

Bluetooth file transfer for two cell phones in close proximity to each other

1. On the settings menu of both phones, turn Bluetooth on.

2. On the old phone's Bluetooth menu, look for the new phone's name or tell it to scan for available devices if you don't see it.

3. Select your new phone from the list and tell it to pair with it.

4. Some form of confirmation will appear on the screens. Just follow the prompts to accept the pairing.

5. Once your successfully paired, an option should be available on the photo to send the file via Bluetooth, usually via a submenu on the same screen as the photo.

6. Once the transfer starts, there may be a prompt on the receiving phone asking if you want to receive the file being sent. Respond to that prompt affirmatively.

This is a stand alone procedure. No wires, SIM cards, SD memory cards, USB memory sticks, internet access, or computers are required.
 
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Bluetooth file transfer for two cell phones in close proximity to each other

1. On the settings menu of both phones, turn Bluetooth on.

2. On the old phone's Bluetooth menu, look for the new phone's name or tell it to scan for available devices if you don't see it.

3. Select your new phone from the list and tell it to pair with it.

4. Some form of confirmation will appear on the screens. Just follow the prompts to accept the pairing.


5. Once your successfully paired, an option should be available on the photo to send the file via Bluetooth, usually via a submenu on the same screen as the photo.

6. Once the transfer starts, there may be a prompt on the receiving phone asking if you want to receive the file being sent. Respond to that prompt affirmatively.

This is a stand alone procedure. No wires, SIM cards, SD memory cards, USB memory sticks, internet access, or computers are required.

I have a bit of a problem here. I have a fairly new Samsung phone and looked under apps. I cannot find a bluetooth option to turn on!
Help:
Jim
 
Replacesments can be had.....

Im not sure what connectors I have but saved a few and will bring any and all with me when I can get Lisa to try whatever is needed. Im also going to see if she can store these on some storage stick till I can get one and have them there. If I dont have what's necessary? im hoping she has it.

Many thanks...

You can buy replacement USB cords easily nowadays. Just make sure the small end fits your phone. The USB on the other end goes into a standard USB port on the computer, unless you have a real dinosaur.:confused::D
 
I have a bit of a problem here. I have a fairly new Samsung phone and looked under apps. I cannot find a bluetooth option to turn on!
Help:
Jim

It' an icon usually labeled "Settings" and the graphic often looks like a toothed gear.

Edit. You didn't say which phone, so I grabbed the owners manual page of one of the three Rugby versions similar or identical to The Ringo Kids phone. This is the least sophisticated version with the proprietary Samsung operating system.

Your owners manual is probably available online as well.

Samsung_Rugby.jpg


The entire Rugby owners manual is here.

http://downloadcenter.samsung.com/c...47_RUGBY_Smart_English_User_Manual_LG4_F2.pdf
 
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