I am waiting for a gun from Buds that was shipped on Feb 21 with UPS two day shipping. Tomorrow will be the 27th and still no gun at my dealer. With UPS when the weekend comes they turn off the lights and go home. Nothing goes anywhere. Of course the Post office like all govement ran companys really is the pits. As for FED-X I have done little with them.
The Post Office is not run by the Government, it is a totally private business, but it is regulated by the jerks in D.C.
Don't waste time waiting on the phone. Just go here fill out the form and a label will be sent to you.
Warranty Repair Shipping Form - Smith & Wesson