When I was working I used to see all kinds of packages arrive by express delivery that we hadn't requested. At the same time, I once attended a vendor conference where the customer went to great lengths complaining about his costs for express shipping (he was paying over $100,000 each month) and was querying us for suggestions. Nothing this customer made was related to the medical field and in my opinion could not possibly be considered emergency/life saving material. Naturally, the customer was heavily "invested" in the JIT concept.
Hmmm… I wonder if there is some sort of connection there? 
It is great that express shipping is available WHEN NEEDED, and I suppose in some cases customer tracking serves some sort of useful purpose… I suppose.
JMHO.


It is great that express shipping is available WHEN NEEDED, and I suppose in some cases customer tracking serves some sort of useful purpose… I suppose.
