...Customer service is nearly impossible. You will need to figure some things out for yourself. It doesn't use terms that I am familiar with that you are expected to know so you can set things up. You cannot speak with anyone...
In other words, a truly modern, up-to-date online provider!

I only recall having to contact them once, two or three years ago and I think they were helpful, but that was then...
Yes, VPN's can sometimes mess with some connections. I've sometimes got a blunt message from Reddit, but it seems to depend on which server I'm connected to.
As to knowing how well they work, I think you just have to go on recommendations from Wirecutter, Tom's Guide etc. You can check what server you are connected to from
What's My IP Address.
(BTW I notice Onomea had already provided the Wirecutter info before I posted it)
@swsig, re Safari Relay. It's a Mac only browser, so AFAIK only available on that platform. I use Firefox as my main browser because it has a lot more extensions for privacy.
And as regards privacy, you can check your online profile with
EFF's Panopticlick Browser test. I just checked mine, which looks pretty good:
And before anyone suspects otherwise, I'm no internet privacy geek/nerd/expert. I know just enough to sometimes look knowledgeable
