I don’t know how that guy has stayed in business. He has been known as a POS since the bulletin board days. Right up there with Todd Bailey.
Nominations for the worst company you have dealt with
- Thread starter chief38
- Start date
I never use USPS for anything. However I wanted to send a stuffed toy to my grandson so I used UPS. $24 for a small box that was under 16oz. Just can't win
THE PILGRIM
Member
Speaking of 22 Conversions,
Does anyone have Browning 1911- 22 Non Conversion?
Looks like a 1911 little Bro.
Does anyone have Browning 1911- 22 Non Conversion?
Looks like a 1911 little Bro.
Windstream. No matter what problems they have with internet or phone service in your region (not just your home), the problem is always 'in your building, meaning they'll fix it for $100 hourly.
fiasconva
Member
Sallie Mae hands down. My son's student loan holder where you made online payments. Impossible to get through and they changed the last few digits of his account number without notifying us. His payment was lost for months and even our bank couldn't get any information from them as to why his payments weren't getting recorded even though the money was taken out of his account. It took us and the bank over 6 months to get everything straightened out. I had to threaten to take them to court over the late fees and interest they were going to charge us over their mistake.
Carillon RX. Even though I was on Wii call they would ship medicine I don’t use 100% of the time. I would call to refill a prescription and couldn’t understand the operator or they had chickens crowing in the background. The final straw was when they started using UPS instead of USPS. UPS would leave my packages on top of the locked mailbox and residents here were taking them. I have since switched to Publix and pick up all my prescriptions at one time. It is so much easier to keep up with. Publix is probably the best company I deal with with. Beautiful stores and friendly staff that are always willing to help.
Amerigas
They are notorious for bad customer service since eliminating US customer support.
They charged me for delivering propane to my neighbors house by accident.
I have been using them for over twenty years before this.
I filed a claim three times now and they will not contact me back to resolve it. Since the claim I got three late fees added. I even had my neighbor contact them and he opened a claim and they will not contact him back. The driver who called me to apologize and get the delivery right also was not able to help me.
It's on video of them delivering propane to the wrong address and still they will not help me.
I was taken by them for hundreds of dollars.
Years ago they were fine but now trust me stay very far away from this company.
They are notorious for bad customer service since eliminating US customer support.
They charged me for delivering propane to my neighbors house by accident.
I have been using them for over twenty years before this.
I filed a claim three times now and they will not contact me back to resolve it. Since the claim I got three late fees added. I even had my neighbor contact them and he opened a claim and they will not contact him back. The driver who called me to apologize and get the delivery right also was not able to help me.
It's on video of them delivering propane to the wrong address and still they will not help me.
I was taken by them for hundreds of dollars.
Years ago they were fine but now trust me stay very far away from this company.
ACORN
Member
Another vote for Comcast
One Saturday morning at about 8, I get a phone call from Comcast saying my bill was 3 months late and they were going to turn off our phone service the following Thursday.
Impossible says I
My wife religiously pays our bills
I put my wife on the phone and she gets on the computer and gives the lady the dates she paid
The lady says that 3 months before hand they changed the address to send the bills to
OK, our bad, we mailed the payments, which they cashed, to the old address
My wife asked them to transfer the funds from wherever they put towards our account
Yes I can do that says the lady
The following Monday my wife gets a call back and the lady said she couldn’t do that, and they were refunding the money and we needed to send a new check. She said she had canceled the termination of our service
Thursday comes and my wife calls and tells me to call our home phone
I got a message saying our phone was out of service
I called Comcast from work and explained what all had transpired
The rep on the phone says they did not shut the phone off, there must be another issue
I said it seemed awfully coincidental that they were supposed to turn off the phone Thursday, then they weren’t, then they did
The said he guaranteed if was not them but he would check it out a call me back
A couple hours later he calls a said that the techs got the original termination notice, never received the cancellation of same. I went off asking him what was the name of his company to which he replied Comcast. I got snarky and said I assumed the Com in Comcast stood for communication, they can’t even communicate from department to department He apologized and said our phone service would be restored shortly
The next phone bill had a $150 reconnection charge
My wife was on the phone for 2 hrs getting bounced from department to department and by the time I got home she was nearly in tears, and had given up I called.
The first thing a recording asks is your name
Then are you authorized to call about the problem
Then switch you to a live rep
Same questions
Then I explained the problem and get told he/she can’t help me but they’d transfer me to someone who could
Another rep who is higher up the totem pole answers
Again the same questions
Again I explain the issue and again I am told I had to talk to someone else
I wait on hold for I don’t know how long, then I hear “click click” and get disconnected
I repeated this process 2 more times
The last rep I talked said that he was going off shift in 10 minutes but he would call me back
I replied I didn’t believe him but he assured me he would
He never did
The following morning I resumed battle
2 calls were wasted
The one rep said they had to charge me because I called after the phone was disconnected
I asked “Why would I call before it was disconnected when they assured me the would not disconnect?”
Finally I explained to another rep what had happened and how frustrated my wife and I were with them
He asked “What I just issue a $150 credit on your account to cancel out the reconnect fee?”
I thanked him and hung up
One Saturday morning at about 8, I get a phone call from Comcast saying my bill was 3 months late and they were going to turn off our phone service the following Thursday.
Impossible says I
My wife religiously pays our bills
I put my wife on the phone and she gets on the computer and gives the lady the dates she paid
The lady says that 3 months before hand they changed the address to send the bills to
OK, our bad, we mailed the payments, which they cashed, to the old address
My wife asked them to transfer the funds from wherever they put towards our account
Yes I can do that says the lady
The following Monday my wife gets a call back and the lady said she couldn’t do that, and they were refunding the money and we needed to send a new check. She said she had canceled the termination of our service
Thursday comes and my wife calls and tells me to call our home phone
I got a message saying our phone was out of service
I called Comcast from work and explained what all had transpired
The rep on the phone says they did not shut the phone off, there must be another issue
I said it seemed awfully coincidental that they were supposed to turn off the phone Thursday, then they weren’t, then they did
The said he guaranteed if was not them but he would check it out a call me back
A couple hours later he calls a said that the techs got the original termination notice, never received the cancellation of same. I went off asking him what was the name of his company to which he replied Comcast. I got snarky and said I assumed the Com in Comcast stood for communication, they can’t even communicate from department to department He apologized and said our phone service would be restored shortly
The next phone bill had a $150 reconnection charge
My wife was on the phone for 2 hrs getting bounced from department to department and by the time I got home she was nearly in tears, and had given up I called.
The first thing a recording asks is your name
Then are you authorized to call about the problem
Then switch you to a live rep
Same questions
Then I explained the problem and get told he/she can’t help me but they’d transfer me to someone who could
Another rep who is higher up the totem pole answers
Again the same questions
Again I explain the issue and again I am told I had to talk to someone else
I wait on hold for I don’t know how long, then I hear “click click” and get disconnected
I repeated this process 2 more times
The last rep I talked said that he was going off shift in 10 minutes but he would call me back
I replied I didn’t believe him but he assured me he would
He never did
The following morning I resumed battle
2 calls were wasted
The one rep said they had to charge me because I called after the phone was disconnected
I asked “Why would I call before it was disconnected when they assured me the would not disconnect?”
Finally I explained to another rep what had happened and how frustrated my wife and I were with them
He asked “What I just issue a $150 credit on your account to cancel out the reconnect fee?”
I thanked him and hung up
DirecTV. Years ago, they kept charging me for boxes I didn’t have- for months they’d charge my CC, I’d stop payment and try and explain that I didn’t have the boxes I was being billed for. Ended up paying a penalty to get out of my contract early. Never again. I hope streaming drives them out of business.
My response would be "none". Every company that I have hit a pot hole with I approached them with a smile, affability, wit and kindness. It disarmed all of them to where my problems were ironed out to my satisfaction.
Today , my wife would tell you it's Amazon . Specifically , Customer Service . She called about a package that should have been delivered but has disappeared . " Shawn " from Bombay apparently told her the order had been cancelled . She told him she never cancelled anything . Well , the Bank cancelled it . Why would the bank cancel my order ? Uh , well we don't know why but that's what happened . No , that's not what happened . She never even got a notice that it was cancelled until she went in and did it herself . They lost it and didn't want to be accountable .
OP
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Off the cuff it looks like USPS is #1 -lol. Can't argue with that one.
I got a call this afternoon from the Xfinity follow up satisfaction department after I gave them all zeros on their customer satisfaction survey. They wondered why, so I spent 20 minutes explaining. The rep on the phone was sympathetic but I highly doubt it will do any good in improving anything. In fact, I get the feeling they really don't give a hoot! Basically in this area they have a monopoly anyway.
I got a call this afternoon from the Xfinity follow up satisfaction department after I gave them all zeros on their customer satisfaction survey. They wondered why, so I spent 20 minutes explaining. The rep on the phone was sympathetic but I highly doubt it will do any good in improving anything. In fact, I get the feeling they really don't give a hoot! Basically in this area they have a monopoly anyway.
Wingmaster
Member
Yes I have one. Mine is an early one and it has ran flawlessly. A fun plinker.
AT&T. Rude people to say the least
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Similar issues with local TELCO. After many outages and issues, I would call them and ask them to please send the man who puts the “the problem is inside the residence” sticker on my door so we can get that step out of the way. Then we can move on to checking other items.
I once called them from the pole (think Green Acres, yes, I had a “butt pack” IYKYK) and asked if they could hear the CB like static on the call… when Tech Support replied, “yes, that’s pretty bad.” I explained that this was 100% their copper, as I had disconnected the residence and was calling from the pole. He said, “Sir, you can’t do that.” So I explained that I was pretty sure I could get away before anyone could get there to do anything about it. But, given our conversation, could he PLEASE have someone address the issue…. That worked.
I once called them from the pole (think Green Acres, yes, I had a “butt pack” IYKYK) and asked if they could hear the CB like static on the call… when Tech Support replied, “yes, that’s pretty bad.” I explained that this was 100% their copper, as I had disconnected the residence and was calling from the pole. He said, “Sir, you can’t do that.” So I explained that I was pretty sure I could get away before anyone could get there to do anything about it. But, given our conversation, could he PLEASE have someone address the issue…. That worked.
Puller
Member
Johnson Controls, Inc.
Was a good company that has been ruined by their former CEO, George Oliver.
Was a good company that has been ruined by their former CEO, George Oliver.
Bank of America.
^^^^Hard to top Wells Fargo.
I honestly can't remember a bad experience with a business. Yes, mistakes have been made. - that's what we humans are best at - but they were all ironed out to my satisfaction.
Suddenlink cable tv and internet, for sure. Dumped them both for the local Frontier Fiber, three times as fast, one-fourth the cost. YouTube TV instead of cable. Done with the old setup.
Now for the big complaint. Truist taking over my local bank. They moved my paid-off car loan documents to North Carolina, then lost them. Didn't even offer to pay for a new title. Also argued with me over the balance of my accounts, savings, checking, and my CD. Had to threaten them to not get penalized to move my balances to my new local bank, and keep the earned interest. Glad I'm banking local again.
Now for the big complaint. Truist taking over my local bank. They moved my paid-off car loan documents to North Carolina, then lost them. Didn't even offer to pay for a new title. Also argued with me over the balance of my accounts, savings, checking, and my CD. Had to threaten them to not get penalized to move my balances to my new local bank, and keep the earned interest. Glad I'm banking local again.
