Why I love my LGS

[Sinkhole30]

So I bought a slightly used M&P45 2 weeks ago. I got it home and found that the mag springs were bent in both mags. So I took a ride down to my LGS and showed them the mag springs were bent. They said they would order me replacements. So today I get a call saying my mags were in. I head down there expecting to give them my two broken mags and get two replacements. I walk in and the guy runs in the back and grabs my mags. He hands me a bag with 3 brand new mags and says "Your all set". I ask "Don't you need the old ones?" He says "Nope, call S&W and get two new springs the old ones. Your all set." So I leave thinking SCORE. So I ended up with an M&P45 with 5 mags for $399 + tax. I love my LGS.

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[dannybot]

Wow, cool story. I like the local place, and the the one 30 miles away too, but I don't believe either would do me that well.

 

[Fat B]

m&p45 for $399??? I need to find myself a lgs like that. Great to hear they were cool about the mags!

 

[noluck7]

I really need to find a good shop locally in Fort Worth. That is a great price and better than that, it is fantastic customer service, which you just don't get everywhere. Congrats on your deal!

 

[Sinkhole30]

Great shops are hard to come by.

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[EricXL]

FREE STUFF = THE BEST CUSTOMER SERVICE EVER! lol

 

[Pete 45]

DITTO

FREE STUFF = THE BEST CUSTOMER SERVICE EVER! lol

So many "GUN SHOPS" have absolutely no idea of this FACT.

 

[40fan]

That's a super deal! A lot of shops could get a lesson from them, about the importance of the customer.
_