pantannojack
US Veteran
I like my favored grocery store. The lights are on, the floor is clean, there is room between the isles, and I compliment the managers when I see them.
But last visit... after I checked out by card, I saw that I was charged for two bags of cat food rather than one, and the 750ml of designer whisky was not reduced 5% as was promoted; A 20 $ difference. We worked it out politely and I was happy returning the Bourbon to the shelf, and accepted cdt return for the CF. Then the next customer in line was overcharged for a tool bag from the HW section listed as on sale; A 10 $ overcharge. Neither of us would have been aware of this if we had not examined our receipts.
We are not obligated to make things easier for retail staff at our expense.
But last visit... after I checked out by card, I saw that I was charged for two bags of cat food rather than one, and the 750ml of designer whisky was not reduced 5% as was promoted; A 20 $ difference. We worked it out politely and I was happy returning the Bourbon to the shelf, and accepted cdt return for the CF. Then the next customer in line was overcharged for a tool bag from the HW section listed as on sale; A 10 $ overcharge. Neither of us would have been aware of this if we had not examined our receipts.
We are not obligated to make things easier for retail staff at our expense.