Quote:
Originally Posted by diyj98
I’ve found Ruger’s quality control to be a bit lacking over the years, but their customer service has always been tops.
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Their QC has been lacking for over a decade now, but no one seems to care because it's Ruger. Had this been Taurus, Kel Tec, Hi Point, Sccy, etc., the manufacturers would be crucified for having so many reports of QC and reliablely issue even if they had great customer service like Ruger. I've literally seen several pages of members who were posting about all of the issues they had with their Ruger firearms but how they were so happy with Ruger and they were a great company because of their customer service.
But what about their QC issues and lack their of?!?!
I see owners sending their Taurus, S&W, Sigs, Keltecs, Berettas, etc in for warranty work. They get them back within 3 or so weeks. Then I hear most of these owners claim that the gun is fixed, but they no longer trust it. They end up selling it off. When it comes to Ruger, and ONLY when it comes to Ruger, it seems like Ruger owners love to high five and celebrate when they get a problematic gun back.