• Update – 12:30 PM EST
    Attachments are now working, and all members can once again upload files.
    We are currently testing URL redirects and other miscellaneous features across the site.
    Thank you for your continued patience and support during this migration.

    Prefer a darker look? You can switch between light and dark modes in your account settings:
    smith-wessonforum.com/account/preferences

CZ Customer Service Comments

Narragansett

Narragansett

Well-known member
Silver Supporter
Joined
Aug 11, 2013
Messages
7,769
Reaction score
52,845
Location
RI/ Savannah, GA
I have tried on 2 occasions to contact CZ customer service. I get an acknowledgement of my email, but no response.

It also does not appear that you can contact say Dan Wesson directly without being rerouted through a central system

Anybody got comments, good or bad?

Thanks
 
I used them about 3 years ago for a rifle repair. I used their phone # & got to speak with someone. Don't know what to tell you regarding your lack of response, sorry.

Might try calling when they first open up?

Sorry I don't have better advice.

Good luck to you.
 
I called Colt (CZ) customer service last week. I spoke with Alex. Upon explaining the situation he said he would talk with a gunsmith and get back to me in a while. The next day I called again and another customer service rep said he would have the other gentleman call me. Two days later I left a voice mail and as of this morning, still crickets!
Customer no service!
 
You must log in or register to reply here.

Latest posts

Back
Top