ChattanoogaPhil
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straight-shooter
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I'd appreciate it if you'd shut up. I'm trying to buy his 15-22 and ammo.
LOL .... I have about 300 rounds i'll sell you! Actually i'm just saving it to shoot out of my Marlin 60. I'll keep the good stuff for the S&W and my Ruger MKII. Believe me when I say the only reason I have the RGB is because it came with a purchase of a gun as a free toss in.
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CoopScoop
Member
No, mine was purchase new from Academy by my wife. The first time I tried to shoot it I couldn't get a round chambered. Eventually I did, but it would only fire one or two when another would jam. I took it home looked over it and noticed a rough spot on the end of the barrel - where the feed ramp should have been.
The ammo thing is another annoyance with S&W. When I called CS the guy I was talking to tried to tell me that my problems were because I was using Remington (he wouldn't even let me finish my whole story - I quickly informed him that I switched to CCI mini mags and had the same problems. Then he said, okay - we'll take a look at it). If the Remington's are not meant to be used with this gun they should say that in the manual or somewhere. The remington (thunderbolt) is what Academy Sports sold my wife when she bought my gun. I believe everyone that it is bad ammo, but if when you call S&W, the rep is going to tell you your problem is because of the ammo you are using, then they should specifically list which ammo not to buy.
straight-shooter
Member
Very valid point on providing information on not using Remington in the manual but something tells me that would be a legal issue. One manufacturer probably cannot say to not purchase something from another manufacturer. I'd be curious to find out so if anyone knows the answer please share.
ChattanoogaPhil
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I do pretty much the same. But I'm down to my last 6 boxes of Fed Val Pack..... so last Friday I used some Rem GB (been sitting around for a year or so) in my 22A for a change. What a difference from Fed Val Pack. The Rem GB has a great deal more felt recoil that the Fed Val Pack. The target at about 50 feet was covered with wax crap all over it. Though, the accuracy with GB was on par or maybe a little bit better. The GB actually works fine in my 22A unless the gun is dirty. Then the round sometimes will not fully chamber. So I siwtched to Fed because it was the cheapest and worked much better in a dirty gun.
TxShooter2k9
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to bad, i had to send mine back to s&w 4 days after i got it, they had it almost a month. This was back in September, they had it until October. Since its return, been nothing but alot of fun, i can shoot Federal Bulk, cci minimags and Winchester Wildcats without issue. ive read on here and always heard about the Remington GB'S. I had some that ive had for years, my 15-22 didnt like them.
ChattanoogaPhil
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Well that makes perfect sense. The reason rifles leave the S&W factory with ejectors not properly aligned is Remington's fault. I wonder if the mag snags using Fed Val Pack are also Remington's fault? Probably blame the sub par accuracy with any kinda ammo on Remington too....
All sarcasm aside.... It's really best to keep Rem GB away from the 15-22. But that really isn't an answer for all that the 15-22 suffers.
I wonder if Academy shot and broke the rifle?
maxicooper
Member
+1.
On the side note, they actually have given us a kind of hint of what rounds should we use.
The picture they used for the article "Getting dedicate" in their '09 magazine (page 14), show CCI Standard Velocity next to their 15-22.
I'm not holding any grudge against S&W. I completely understand that nothing in life is perfect and things break. However, I'm upset with S&W because of their customer service. I was treated rudely twice when I called and have sent 2 emails without a response (almost 2 weeks ago). Before I was able to speak to someone on the phone I was transferred 5 times and every time was hung up on. During my conversations, when I wasn't hung up on, with their cs department, I was talked to very abruptly. I asked several questions and was basically blown off. Obviously their cs people know nothing about their procedures or products or are not willing to discuss the info with anyone. The second email I sent was to the manager after I sent the first one and didn't hear back in a week. The manager hasn't sent a reply either (over a week has gone by). I guess I just have not been very lucky with this based on the fact that several people on here have said that they have had great experiences with S&W cs. I have had the complete opposite. I never, during the phone calls or emails, lost my temper, raised my voice, or accused anyone of any wrong doing but have been treated like S&W doesn't need my money or business.
I'd appreciate it if you'd shut up. I'm trying to buy his 15-22 and ammo.
I sent you an email. I wasn't joking...its for sale when it gets back.
Candyman
Member
Well, I guess I am just another disappointed 15-22 owner. I couldn't get through 10 rounds without a FTF or a FTE. When I bought this gun, I also purchased 3 extra mags from S&W. They were on back order for over three weeks. After I received them, I made multiple trips to the range and every time it was a nightmare.
I read one thread here asking about the serial numbers and wondering if the issue was for earlier models. My serial number is DTH****. I know from past experience not to use Remington GB on anything other than revolvers or Remington products, so that wasn't my issue. I tried to use CCI, Winchester bulk (both lead heads and copper heads), and the same for Federal bulk, nothing worked.
When I called the CS rep. he was very nice at first, BUT when I stated I had a 15-22 I could hear his tone change and it was almost like he was sighing "another 15-22 complaint." The CS rep's. voice sounded as if someone was slowly letting the air out of a balloon. They must have a lot of complaints.
My 15-22 has been gone for 2 weeks now and I will probably sell it when it returns. At the moment, I am disgusted with this gun and will be glad to part with it. Sorry for the long winded post, but this has bothered me for some time.
I read one thread here asking about the serial numbers and wondering if the issue was for earlier models. My serial number is DTH****. I know from past experience not to use Remington GB on anything other than revolvers or Remington products, so that wasn't my issue. I tried to use CCI, Winchester bulk (both lead heads and copper heads), and the same for Federal bulk, nothing worked.
When I called the CS rep. he was very nice at first, BUT when I stated I had a 15-22 I could hear his tone change and it was almost like he was sighing "another 15-22 complaint." The CS rep's. voice sounded as if someone was slowly letting the air out of a balloon. They must have a lot of complaints.
My 15-22 has been gone for 2 weeks now and I will probably sell it when it returns. At the moment, I am disgusted with this gun and will be glad to part with it. Sorry for the long winded post, but this has bothered me for some time.
ChattanoogaPhil
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I have a DTH that has worked well from day one. Has about 10k rounds through it -- Fed Value Pack. A few mag snags (1-100 +/-) but that's all. When you get yours back from S&W you may want to give it a go.
I'm going to the range today to checkout how my rifle performs after Belt_Fed's barrel threading and 28 port "thread protector".
lonejacklarry
US Veteran
Well, add me to the list of folks that would not buy another S&W product. The story is the same as the other folks. Many malfunctions including ftl, fte, ftf, and out of battery firing. Choice of ammo did not make much difference other than the Remington had twice as many failures. Other than Remington, the failures were about 1 in 3. I did get 8 fired in a row once w/ CCI.
I wrote a letter to Mr. Michael Golden, CEO & President, of S&W. No response. I called his office to check if the letter arrived-we'll get back to you. No response. I called what they quaintly call "customer service". The person was nice enough but said he had heard of very few problems w/ the 15-22. He said he will send me a call tag. It's not here yet but it has not been long enough to rate that service, if any.
I asked to speak to his supervisor and was connected. She didn't know of any problems w/ the 15-22 either and would check and contact me. No response.
I did notice a couple of things to pass along. When I first looked into the action, there were many little pieces of iron. I realize that there is a large quantity of machine work in one of those things, but they could, at least, have blown the big pieces out w/ an air gun. The feed ramp looks like it was galvanized instead of a shiny slick surface. I cleaned the weapon throughly before I test fired it.
All in all, I'd rate the rifle as just north of junk. I realize it is not Browning or Benelli quality. And, no, I didn't pay 1000's for it. Yes, it may come back and work fine but one should not have to go through that ordeal like a new GM vehicle. If I would have wanted to single shoot, I would have brought my 60+ year old Sears rifle from home.
The customer service could be rated as a strong C depending on how this all turns out. The best it could be is a B due to previous conversations (or lack of them) and we all know where the low point could be.
Thanks for having me! I've used S&W products since 1971 when a police department gave me my first one-a Model 15. Now that was a quality gun!
Larry
I wrote a letter to Mr. Michael Golden, CEO & President, of S&W. No response. I called his office to check if the letter arrived-we'll get back to you. No response. I called what they quaintly call "customer service". The person was nice enough but said he had heard of very few problems w/ the 15-22. He said he will send me a call tag. It's not here yet but it has not been long enough to rate that service, if any.
I asked to speak to his supervisor and was connected. She didn't know of any problems w/ the 15-22 either and would check and contact me. No response.
I did notice a couple of things to pass along. When I first looked into the action, there were many little pieces of iron. I realize that there is a large quantity of machine work in one of those things, but they could, at least, have blown the big pieces out w/ an air gun. The feed ramp looks like it was galvanized instead of a shiny slick surface. I cleaned the weapon throughly before I test fired it.
All in all, I'd rate the rifle as just north of junk. I realize it is not Browning or Benelli quality. And, no, I didn't pay 1000's for it. Yes, it may come back and work fine but one should not have to go through that ordeal like a new GM vehicle. If I would have wanted to single shoot, I would have brought my 60+ year old Sears rifle from home.
The customer service could be rated as a strong C depending on how this all turns out. The best it could be is a B due to previous conversations (or lack of them) and we all know where the low point could be.
Thanks for having me! I've used S&W products since 1971 when a police department gave me my first one-a Model 15. Now that was a quality gun!
Larry
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I will agree with you on the Sig 522. One heck of a nice shooting gun. The only weak point I am aware of on this one is the e clips that hold the spring on the bolt failed on a early production gun. I ran out and bought a few 1/8" e clips for backup.
Do hope you don't have to call Sig CS. Loooong wait on hold, and the guy was not too knowledgeable about the 522. Didn't even know the gun was made in the next building over in NH.
DemskeetSkeet
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I had several FTE when I got my S&W(from the first shipments) but with a little firearm knowledge, a tool(didn't even need to be a tool, just something to tweak the ejector), and patience. I just barely tweaked the ejector on mine and it's flawless. You can get mad at customer service all you want and I'm sure I would too.
I checked websites, reviews, youtube, here, rimfirecentral, etc. on which AR type .22lr I wanted and ultimately decided on the Smith compared to the crappy imported Colts and Sig was just taking too long and didn't really have a set release date on theirs when the Smith rolled out. Had the opportunity to purchase my Smith for $440 out the door and I'm glad I never looked back.
I know guns shouldn't come out of production with problems but at least S&W are doing something about it.
At least give the gun a chance when it comes back to you guys. Manufacturers make mistakes too and S&W seems to be correcting the issue.
I'm no Smith fan boy as this is my first from them.
I'm more of a Ruger fan boy than anything and I love this 15-22 over my Target model 10/22 or Charger any day.
I checked websites, reviews, youtube, here, rimfirecentral, etc. on which AR type .22lr I wanted and ultimately decided on the Smith compared to the crappy imported Colts and Sig was just taking too long and didn't really have a set release date on theirs when the Smith rolled out. Had the opportunity to purchase my Smith for $440 out the door and I'm glad I never looked back.
I know guns shouldn't come out of production with problems but at least S&W are doing something about it.
At least give the gun a chance when it comes back to you guys. Manufacturers make mistakes too and S&W seems to be correcting the issue.
I'm no Smith fan boy as this is my first from them.
I'm more of a Ruger fan boy than anything and I love this 15-22 over my Target model 10/22 or Charger any day.
Like I said before, I completely understand that nothing in life is perfect and I also understand that products break. Every contact that I've had with S&W has been the problem, so I don't think that they are correcting the issue. They may be fixing their product's flaws but they, in my experience. aren't doing much more than that. Some people have said that they are getting a free magazine, some said they aren't, some said that their calls/emails are being returned, some said they haven't gotten a call back or email, some said they've been treated rudely, some said they haven't. To solve the problem, imo, a company must do the same for everyone and treat their customers right so this way they will come back and buy other products from the company and spread a good word about them.
lonejacklarry
US Veteran
Well, there has been some progress w/ S&W. A nice person named Paul called me and we discussed the problems. I told him that the original person I talked to said he was going to US mail me a call tag. He responded that he would email me the tag--and he did. I wonder why the first person didn't do that? It would have saved several days.
Anyway, I'm following the instructions and I'll see what happens, how fast it happens, and if a repair happens.
I'm way to old to be an optimist anymore but I'll let you know how this progresses.
Larry
Anyway, I'm following the instructions and I'll see what happens, how fast it happens, and if a repair happens.
I'm way to old to be an optimist anymore but I'll let you know how this progresses.
Larry
patrickm1587
Member
I think you guys that are saying you would never buy another S&W product because of ONE gun are out of you gourds. Ok so you have a problem, SEND THE DAMN THING BACK AND GET IT FIXED, simple as that. I mean get real people, seriously. And saying that you're going to sell it when you get it back from S&W? Why? You're going to have a functioning gun, why would you want to sell it? Because you had problems with it before? It pisses me off to read this crap. I bought a S&W9VE pistol one time and had problems out of it, but I still bought the 15-22, I also just bought a m&p 9mm a couple of weeks ago. Stop complaining, get the problems worked out and shoot the gun when you get it back.
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