M&P 15-22 is back

Say wooooooosaaaaaaaaaah then remember to rub your pressure points...after that reply and/or ask questions...lol:D
 
well...

I talked to Ron over at S&W cs department and after a good 10 minutes of back and forth he agreed to send me a free mag. He said that they aren't doing the free mag give away anymore. He said that they stopped doing it for 2010. I guess some kinda S&W New Year's resolution.:p I told him that I sent the rifle in for service in late December so I should get a mag or two like others have. Well, long story short, I'm getting one free mag but they are on back order so it will be at least a few weeks. Better late then never.
 
Was your gun repaired in 2009 or 2010?

i sent it off on dec 23rd, but it didn't get repaired until 2010.

i can see why they aren't sending out free mags with the repairs....too many repairs and they're giving away too many mags.

that's okay. i both of my S&W purchases have had to go back (the other is my 40c), without much sympathy from their customer service. i think i'll buy another brand next time.
 
I haven't called yet about not getting my mag but one thing I have learned is that when ever you call somewhere like customer service first give them the hint that you are writing down the conversation. Mention the date and time, and always ask for their name. If they won't give their name ask for an employee number. That way they know that if they give you crap you can call back and report them or tell the next cs rep that you talked to his fellow rep sitting next to him and he told you this and that.
 
Many of us got two (2) complimentary magazines when S&W returned our rifles after repair. Look under the cardboard cutout if you only got one, that's where mine was.

-- Chuck
 
I talked to Ron over at S&W cs department and after a good 10 minutes of back and forth he agreed to send me a free mag. He said that they aren't doing the free mag give away anymore. He said that they stopped doing it for 2010. I guess some kinda S&W New Year's resolution.:p I told him that I sent the rifle in for service in late December so I should get a mag or two like others have. Well, long story short, I'm getting one free mag but they are on back order so it will be at least a few weeks. Better late then never.
Nice! Victory for the consumer:D
 
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