s&w had there LAST chance with me!

Every company that has a high demand for their products will produce a few lemons. I had to send a new TALO 686+ back twice, in the first 2 months of ownership. I had the LGS special order it so I couldn't refuse it when I first laid eyes on it. S&W did make it right and that's what counts. I'm happy.
 
And we on this forum tend to be a lot more knowledgable and critical than the other hundreds of thousands of S&W buyers out there.

Probably not what one would call a representative sampling, huh?
 
treerat,

I too am sorry to hear these things. I'm sure I would feel exactly the same as you do.

I'm wondering if you have tried to find any older, used Smiths? I have eight Smith revolvers, all of them older models, and all are excellent guns. Whenever I look to buy a gun, this is the route I take, and I haven't been disappointed.

Best wishes,
Andy

I too am sorry for you and the many others buying and paying big bucks for a poorly built product. This crooked barrel issue has come up many times of late. Ask a good Gunsmith their opinion on a clocked barrel and they'll tell you it's WRONG!

ALL of my S&W are older models and not one of them have a misaligned barrel. I checked them all 3 times and they all were dead on like they are supposed to be. The only one thats ever given me a problem was my 6" 57 that I shot loose after 20K rounds back in 85. Back then S&W did me right on the repairs which included recutting the forcing cone from all of them magnums. The revolver still shoots like a champ to this day.

There are not that may people who buy S&W's and are members of our forum and don't know all of the issues with the newer models. I advise anyone looking for a revolver (especially for SD) to buy an older pre lock model that can be bought for the same price or less than a newer model that may malfunction at a critical time. If they decide to buy a newer model I go with them to check it out for em. About 30% have misaligned barrels, which is a deal buster for me.

S&W's workmanship and quality control have taken a nose dive IMO, yet people keep buying them as they are new to the game in many cases. They are all not bad but way too many have issues that keep me from buying a newer model. I may be missing out on some fine weapons but the ones I have will cover the entire gamet of what I need from them in the different calibers, from .22 - .41 magnum.

If you find anything amiss with your new warranted models send them back and have them repaired. Keep doing it until the gun is right. Let S&W know they have a problem, and they do IMO with their craftsmanship and severe lack of quality control. If it causes a slight increase in money let it be as many a life is depending on the weapon working properly and protecting you and your loved one's lives.

JMHO.
 
What we want is a quality product for an affordable cost and a great warranty. Smith and Wesson need to get their heads out of the clouds and bring a little reality back into the company. People are not going to like this comparason but its a good one.
Hi-Point Firearms is a small company they make inexpensive firearms. I have two of them. They have never given me any problems at all, ever. Hi-Point gives the guns a lifetime warranty. When you need a part for the gun because you loose a part in shag carpet all you do is call and they ship you the part, no questions asked. They do not want any more money from you, all they want is to make sure their product, that you have works the way it is intended to because it has there name on it and its their reputation. I speak to the same person everytime I call. There is no answering service when they are open, the phone will ring until someone picks up the phone. Whe nthey are closed a machine picks up and says "we're closed call back when we are open". Hi-Point sells you a good gun that works all the time for between $100-$400.
If S&W would get back to the way a fine American company with a great reputation produces a quality product they would not be loosing their buisness to other companies like Glock and Rock Island. If I am going to spend the extra money to buy American prooducts it better be worth the money and stand up to the test of time without fail.
That is what we want.


hmmm...think i'll stick to smith&wesson...that way i don't have to be calling them to the extent that i recognize who answers the phone ;)
 
I think it's time for all the anti-S&W people who think they "know it all" to form their own handgun company. It would be comic entertainment to see the product and service they would provide.

You guys need to sell all your offensive early and late S&W handguns to help chill you out a little.... I'm, uh, buyin' these "foul turkey's" any time, any day, willing to pay you the meager sums you think they're worth -- so are others..........:)
 
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Sittin' here enjoying ALL of My S&W revolvers and autos, and not a single harumf uttered.
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I still see plenty of people complaining about SAA issues on the colt fourm. So if by saying "their as good today as ever" you mean 'they have always had problems', I'll say...I agree.

You are just flat out wrong,have you ever even shot one ? When you make something for 125+ years you will find detractors. And S&W has been making which model for how long ? Colt SAA is the most reproduced revolver ever,why ? What are the problems ? more internet B.S. with no experience.
 
Yawn..... again....:p

<edit> This post doesn't refer to the post above. It refers to one that was deleted...
 
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I must be a lucky individual. Out of a dozen S&W's over 30 years, the worst problem I had was a single stovepipe out of a 410.

I never had a problem with a S&W either till this, its unfortunate too. WHat did you pay for your .410, I have been looking for one. The only ones i can find local are single shots.
 
Here's a good idea for you Curmudgeons, don't buy any new guns since inspecting them prior to buying them is such a hassle and an affront for you. It will keep the prices down for the rest of us.

I've bought new 8 S&W's in the last two years, including a 686 that's as nice as any of the older Smith's I own. I sent one back due to a timing issue it developed after a few rounds, I got it back 100% fixed in less than 10 days.

Seriously, just don't buy them and leave those of us who do check a gun out before buying to do what we think is right. That way everyone is happy. Why is that an issue?

I'd like to have a hand put together gun for $400-$500 too, but those days are gone. MIM is here to stay or prices will start at 1k or so with long lines waiting to pick theirs up.
 
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I too am tired of S&W and their lock, poor CS and ill fitted guns. If any consolation to anyone, I dumped all of my S&W stock yesterday (that has been in the negative for so long) and am no longer an "owner". I may pick up an old model in the future but the desire is waning.

May open their eyes and bring them back to producing a quality handgun that doesn't need the Lifetime waranty! JMO
 
Every company that has a high demand for their products will produce a few lemons. I had to send a new TALO 686+ back twice, in the first 2 months of ownership. I had the LGS special order it so I couldn't refuse it when I first laid eyes on it. S&W did make it right and that's what counts. I'm happy.

Your point about high demand may be valid, but I dont remember hearing about it if it happened, but there was no internet back then. But back in the 70's, post Dirty Harry, Gun Shops couldnt keep Model 29's on the shelf, plus a very high percentage of LEO's were using some form of S&W 357 magnum or 38. I dont recall Smith trying to hurry guns out the factory and cutting corners.

I would say that S&W quality control was probably at it's worse in the late 80's and early 90's after the LEO market for revolvers fell through the floor and everyone wanted that newfangled cutting edge semi auto or plastic gun
 
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These are my four. All new and all great. Sorry for your problems but mine are good. I did have a question about the 638 so Smith paid me to send it in. They corrected the issue and sent it back in perfect shape. As it turns out I had asked them to fix something within spec but they did what I asked anyway. I had Ruger's go bad and they were fixed also so I believe the gun makers are struggling to keep up but I do wish I did not have to be their Qc. Considering the gun's I end up with I still think it is worth the rare inconvenience. As far as Colt is concerned, I handled one of their mini 1911 chambered in 9mm I believe. Very disappointing. Sharp edges and a creepy trigger. I will stick with new S&W, I don't like buying other peoples problems.
Frank.
 
There is a reason the Colt stopped selling their double action revolvers. They were expensive to make, went out of time easily, and the later ones had really poor trigger actions. I have shot several. Uggh!
They look nice, though.

B-A-L-O-N-E-Y
 
I have purchased an M&P 9, Model 617, Model 629, Model 63, SW1911E, Model 60 Pro Series, Model 36 Classic Series... all of them new... since 2009, and every one has been functionally flawless, and cosmetically beautiful. I just can't attribute that to luck (particularly in light of my utter lack of luck in all other endeavors...)

My 8 other used Smith and Wessons are also holding up well....and some of them have quite a bit of mileage.

I only own Smith and Wesson handguns currently. I've had Sigs, Springfield Armory, Rugers and Colts...but they're gone now... traded or sold to facilitate the acquisition of a new (or new to me) Smith and Wesson.

I had to return my M&P 15-22 for a known problem, and the customer service was polite, professional; the repairs were quick and resulted in a firearm that was better than before it broke. The turnaround time couldn't have been more prompt.

Might just be me, but I'm hooked.

I ain't going anywhere...anytime soon.
 
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