not a happy camper.

[ChattanoogaPhil]

Soup cans and shoes? Y'all are getting way off course.

What if it's actually a 5R barrel marked 1/9? Collectors item!

 

[Rastoff]

The ops first post has three separate pics of general information. I don't see a pic of a mislabeled box or rifle barrel.

The pics are of the labeling that is wrapped around the handguard on the rifle. Yes, it's not the box, but is attached to the rifle itself.

Sure, I guess he could have just pulled the pics off the internet and made this whole thing up. However, I'm willing to give him the benefit of the doubt. The labeling attached to the gun said it had the feature he wanted. Why should he have to examine it more?

 

[ClayCow]

Interesting, on another note I found i do have the 1/8 5r barrel on my s&w moe magpul. I could've cared less before I knew about all this, but now that I know, I do care!

 

[ChattanoogaPhil]

The labeling attached to the gun said it had the feature he wanted. Why should he have to examine it more?

All wrapper labeling and such should be removed to inspect the gun for damage/cosmetics, and while inspecting the gun you of course read all markings on the gun. Basics.

In this case it sounds like to me SW is culpable. But that's no reason to suggest that inspecting a paper label is a substitute for basic gun inspection prior to transfer.

 

[shawn mccarver]

Well, the military hasn't gone back to .308 yet even though I think they should. Maybe you meant 62gr bullets? Even at that, they still use 55gr bullets at least that's what I've seen at the air base.

Yes, I meant 62 grains, not 162 grains.

Thanks!

 

[ChattanoogaPhil]

Seeing the third report... I wouldn't even bother with the gun shop. I'd just call SW.

 

[red dragon]

Op- did you get a hold of anyone on Friday(the 2nd)?

 

[Pinger5.56]

My Sport says the same thing on the barrel and it shoots like a champ, I have had not 1 issue with it and have shot the heck out of it. But I do understand if it said 1:8 twist that's what you should get. I myself broke the mbus rear sight and call S&W and they are sending me another one even when they said it wasn't covered by warranty, I said why would it not be covered it got knocked off a table by accident, how is that my fault, so they said they where shipping on on Monday not sure if they will but I will wait and see.

 

[MichiganScott]

I myself broke the mbus rear sight and call S&W and they are sending me another one even when they said it wasn't covered by warranty, I said why would it not be covered it got knocked off a table by accident, how is that my fault, so they said they where shipping on on Monday

Are you serious?

 

[otisrush]

....... I said why would it not be covered it got knocked off a table by accident, how is that my fault, so they said they where shipping on on Monday not sure if they will but I will wait and see.

A warranty covers manufacturer defects. It falling off a table certainly isn't S&W's fault.

I think S&W just demonstrated how nice/good of a company they are. They had no obligation to do that and have gone above and beyond. It gives me even more confidence they'll handle this rifling label issue appropriately.

 

[cyphertext]

A warranty covers manufacturer defects. It falling off a table certainly isn't S&W's fault.

I think S&W just demonstrated how nice/good of a company they are. They had no obligation to do that and have gone above and beyond. It gives me even more confidence they'll handle this rifling label issue appropriately.

These folks might get a free mag or something along those lines, but S&W is not going to rebarrel their rifles. When they first changed the barrel, the website still had the 1:8 barrel listed in the spec sheet. S&W responded that they were sorry, but they are no longer using that barrel on the Sport.

 

[otisrush]

"Handling it appropriately" doesn't necessarily equate to giving them a 1/8 barrel. I think there are a wide variety of options they could do to demonstrate good faith in light of their mistake. (Yes....I admit a case can be made that the customer made a mistake. But I think the preponderance of blame, by far, is on S&W.)

Free mag or mags. Credit for S&W gear like hats or shirts. Providing a refund if the LGS won't. Giving a fee to the LGS for handling the return.

Almost anything more than "You didn't notice it. Tough noogies. Too bad so sad." is just fine.

 

[cyphertext]

Free mag or mags. Credit for S&W gear like hats or shirts. Providing a refund if the LGS won't. Giving a fee to the LGS for handling the return.

Almost anything more than "You didn't notice it. Tough noogies. Too bad so sad." is just fine.

Ok, we are on the same page... S&W support is really good, but don't want to give the impression that S&W is going to give them what is listed on that sheet.

 

[ClayCow]

My Sport says the same thing on the barrel and it shoots like a champ, I have had not 1 issue with it and have shot the heck out of it. But I do understand if it said 1:8 twist that's what you should get. I myself broke the mbus rear sight and call S&W and they are sending me another one even when they said it wasn't covered by warranty, I said why would it not be covered it got knocked off a table by accident, how is that my fault, so they said they where shipping on on Monday not sure if they will but I will wait and see.

***???????

 

[cyphertext]

***???????

I am assuming that you typed Whiskey Tango Hotel...

And ya, I agree... Pinger, why in the world would you call the manufacturer because you, or someone else shooting with you, knocked the gun off the table and broke the sight? The guy that broke it should be replacing it, not the manufacturer.

 

[ChattanoogaPhil]

Plastic sight busting from table height rifle drop.

I've got MBUS on my 1522, but never thought much of them on a battle rifle.

 

[ClayCow]

I am assuming that you typed Whiskey Tango Hotel...

And ya, I agree... Pinger, why in the world would you call the manufacturer because you, or someone else shooting with you, knocked the gun off the table and broke the sight? The guy that broke it should be replacing it, not the manufacturer.

I'm amazed that the guy even had the audacity call, even more amazed s&w decided to be nice and cover it. It's warranty, not insurance. Either that or this guy must be great at arguing and should become a lawyer.

 

[Rastoff]

...I said why would it not be covered it got knocked off a table by accident, how is that my fault,...

I've been mistaking a lot of posts lately for intentional when the author was being sarcastic. So, help me out here, are you being serious with this question?

 

[ChattanoogaPhil]

I suppose you could make a case for it.

They specifically market it as a "duty" rifle. If the rifle as equipped can't survive the slightest bit of rough handling expected of a duty rifle, then maybe they ought to market the rifle as a fragile device not meant for duty or replace it.

Well ya could try...

 

[Rastoff]

Well ya could try...

He did try and apparently succeeded. Even with the logic that it's a "duty" rifle I think it's strange to think it's the fault of S&W. Still, they sent him a new sight. Gotta love S&W customer service.


Hmmm, my magazine stopped working after I fired the last round. Do you think they will send me some more bullets to make it work again?