Marshal Tom
Member
Is anyone here familiar with Berlusconi Firearms 201 American Way Monroe OH? I can't even begin to explain accurately the purchasing experience that I am still in the middle of and hoping turns out alright.
I was looking for a particular firearm that is no longer made and found their on line site. I sent a chat request which they answered saying that they did in fact have the pistol in stock at what appears to be a very good price and on sale to boot. So far so good!
Tried to call the sales number which is apparently taken down due to them being so busy with sales that the only way to contact them is by CHAT. No recording stating this however. They request that I place an order and that after doing so, they would contact me with additional information and ask for FFL shipping info etc.
Now is when it gets really weird. They tell me that I can not pay by credit card for some reason and that you are not able to use PayPal under goods and services because PayPal will not support firearms sales. You are required to use the friends and family option where I had to send the payment through a private person.
Finally got more than suspicious and sent them a message that I wanted to speak with a sales representative in person on the phone. I guy called me who sounded like he was from India and did not identify himself as being with Berlusconi. I ended up having about three phone calls with Mr. India who I could hardly understand. He was attempting to walk me through the process of making the friends and family PayPal payment.
After the third try, I did get this portion of the transaction completed and did receive two refunds to our account after doing it the wrong way. I sent them a heated message stating that I wanted to speak to an english speaking sales agent that I could understand. Guess who called me back again?
I have received what looks to be official correspondence from Berlusconi with an order and order number for the firearm. I sent them FFL delivery information a couple of times although they had not requested it yet. I also sent them a couple of messages asking if someone would contact me to let me know that the purchase was completed successfully. Just this morning, I received an e-mail requesting the order number which I have sent.
I almost canceled the order several times during the process since the experience just smelled of a scam!
They have a huge web page and appear to be a legitimate business but I have never experienced anything like this. Mr. India explained that due to the volume of calls coming in for firearms purchases, they took down the sales phone number because their representatives could not take time on the phone with individual customers and that is why you can only communicate by CHAT and e-mail.
I was looking for a particular firearm that is no longer made and found their on line site. I sent a chat request which they answered saying that they did in fact have the pistol in stock at what appears to be a very good price and on sale to boot. So far so good!
Tried to call the sales number which is apparently taken down due to them being so busy with sales that the only way to contact them is by CHAT. No recording stating this however. They request that I place an order and that after doing so, they would contact me with additional information and ask for FFL shipping info etc.
Now is when it gets really weird. They tell me that I can not pay by credit card for some reason and that you are not able to use PayPal under goods and services because PayPal will not support firearms sales. You are required to use the friends and family option where I had to send the payment through a private person.
Finally got more than suspicious and sent them a message that I wanted to speak with a sales representative in person on the phone. I guy called me who sounded like he was from India and did not identify himself as being with Berlusconi. I ended up having about three phone calls with Mr. India who I could hardly understand. He was attempting to walk me through the process of making the friends and family PayPal payment.
After the third try, I did get this portion of the transaction completed and did receive two refunds to our account after doing it the wrong way. I sent them a heated message stating that I wanted to speak to an english speaking sales agent that I could understand. Guess who called me back again?
I have received what looks to be official correspondence from Berlusconi with an order and order number for the firearm. I sent them FFL delivery information a couple of times although they had not requested it yet. I also sent them a couple of messages asking if someone would contact me to let me know that the purchase was completed successfully. Just this morning, I received an e-mail requesting the order number which I have sent.
I almost canceled the order several times during the process since the experience just smelled of a scam!
They have a huge web page and appear to be a legitimate business but I have never experienced anything like this. Mr. India explained that due to the volume of calls coming in for firearms purchases, they took down the sales phone number because their representatives could not take time on the phone with individual customers and that is why you can only communicate by CHAT and e-mail.
