I received my Tyler T-Grips today -

[ImDrRich]

Brian is a great guy - I know because I've spoken to him. Just as friendly as can be and makes a great product.

I got my grips today in the mail after 14 months and I was sent one # 1 grips (J-frame) in brushed aluminum and one # 2 instead of one # 1 and one #3R for my K/L frame.

So . . . if anyone has a # 3R Tyler T-Grip in brushed aluminum for a K/L frame and wants to trade it for a Tyler T-Grip #2, please let me know. Thanks.

 

[GaryHK]

Brian is a great guy - I know because I've spoken to him. Just as friendly as can be and makes a great product.

I got my grips today in the mail after 14 months and I was sent two # 1 grips (J-frame) in brushed aluminum instead of one # 1 and one #3R for my K/L frame.

So . . . if anyone has a # 3R Tyler T-Grip in brushed aluminum for a K/L frame and wants to trade it for a J-frame one, please let me know. Thanks.

Friendly is fine but geez..."you had one job". It's not like you ordered an assortment of 12 different grips here. You ordered 2 and they got one of the right + 14 month wait. Unacceptable on all levels in my book.

Yikes!

 

[lihpster]

Friendly is fine but geez..."you had one job". It's not like you ordered an assortment of 12 different grips here. You ordered 2 and they got one of the right + 14 month wait. Unacceptable on all levels in my book.

Yikes!

Plus the fact that you don't trust him to make it right in a timely manner so you try to resolve it by trading. If Smith & Wesson sent you the wrong gun would you send it back or keep it and then try to trade for the right one? Or if Chevy sent the wrong truck?

 

[sodacan]

That company has no business being in business.

 

[tflt]

I ordered a BK grip adapter a few weeks ago, it arrived in a couple of days, the fit is perfect (K frame), and the price was reasonable. I'll definitely buy from them again.

It appears the T grip is a hobby business.

 

[JAREDSHS]

BK..gets my vote.

 

[sigp220.45]

Tyler T - the official grip adapter of masochists

 

[GaryHK]

I ordered a BK grip adapter a few weeks ago, it arrived in a couple of days, the fit is perfect (K frame), and the price was reasonable. I'll definitely buy from them again.

It appears the T grip is a hobby business.

A pair of mastodons would go nicely with those.

 

[GaryHK]

Plus the fact that you don't trust him to make it right in a timely manner so you try to resolve it by trading. If Smith & Wesson sent you the wrong gun would you send it back or keep it and then try to trade for the right one? Or if Chevy sent the wrong truck?

Honestly though, if he sent it back it would disappear and then he'd be left with nothing. Right call in my book by OP.

 

[ImDrRich]

Well, I texted Brian, he apologized and told me to send it back for exchange - which I just did.

Will report.

 

[AlHunt]

Well, I texted Brian, he apologized and told me to send it back for exchange - which I just did.

Will report.

If he has any sense at all, the replacement is in the mail already.

14 months is still crazy town.

 

[StrawHat]

...It appears the T grip is a hobby business...

I believe you are correct. The owner(s) have full time jobs and do this in their spare time.

Kevin

 

[majick47]

Tyler T Grip

Going thru parts accessories, bunch of Pachmayer and Mershown grip adapters I found a receipt from Tyler dated 2005. Ordered like 5 T adapters and as to best of my memory arrived in mail a few week later. Obviously something/someone has changed at Tyler and it's hard to believe they are still in business after reading these posts re wait time etc.

 

[crankyoldlady]

I believe you are correct. The owner(s) have full time jobs and do this in their spare time.

Kevin

Does not seem they have any spare time.

 

[waffles]

Fourteen months for T grips, what a time to be alive.

 

[ImDrRich]

If he has any sense at all, the replacement is in the mail already.

Brian received the one I sent back and told me (sent me a picture) of the posted envelope of the one he had already replaced it with. Should receive it today.

Listen, this might be a PIA but this guy has really gone out of his way to call me and text me in order to make this right. I'm not going to complain about that.

 

[Jack Flash]

Just wondering how many people who unmercifully castigate Tyler have ever done any business with them?

 

[2ndshift]

Does not seem they have any spare time.

MAKE SOME!

 

[GaryHK]

Does not seem they have any spare time.

Playing with other people's money should not be a hobby when said money is entrusted to expected good service.

When I read on their website 2 to 3 week turn time (this is less than a month ago mind you), I filled out and printed out a form and nearly went to the po to get a money order to send them.

Upon reading all the horror stories I put it in my work at home shredder. LOL. True story.

 

[AlHunt]

Brian received the one I sent back and told me (sent me a picture) of the posted envelope of the one he had already replaced it with. Should receive it today.

Listen, this might be a PIA but this guy has really gone out of his way to call me and text me in order to make this right. I'm not going to complain about that.

It sounds like you're a satisfied customer and that's all that really matters. If we start seeing stories of reasonable shipping times, I might be interested in a couple.