Cdog
Member
In today's world my story isn't likely to be the surprise it would have been just a short time ago.
My wife's father retired from Ford and she's never bought any other brand car. As our need for a large 3rd row seat vehicle has become unnecessary and the car is developing electrical gremlins we've been looking to replace her Explorer with an upper tier Edge. My wife knows which features are a must for any new car. I tell her the same thing I did before we married, also before buying our current home. "Do Not Settle!"
A heated steering wheel is one of those features she has come to appreciate and consider a deal breaker.
Another side of the story is my battle with GM concerning a new Chevrolet Silverado that had a transmission problem. It wouldn't downshift unless you floored the pedal. It roared due to vibrations from trying to make it up a hill at 35mph in top gear. I was repeatedly told and I quote, " The sound you are hearing is normal drivetrain clunk." After an 18 month battle I finally traded it off for another F150. Later GM updated the trucks firmware to properly downshift. I can't type what I felt at the time. I swore there would never be another GM product in my driveway.
Back to the present. We were hoping the inevitable market correction would have happened by now. We are also limited to just few brands with reputable dealers near enough to make warranty and regular maintenance convenient for us.
To everyone's surprise yesterday my wife picked up her new 2023 Buick Envision Avenir. The first phone call was to a lifelong family friend who is the finance manager of a local Ford dealership family that we always try to do business with. She apologized to Bob for buying a non Ford product. Bob laughed, and apologized for not being able to get her what she wanted. He then asked if she thought her near 90 year old mother would let her park it at her house? My wife's response, "Mom was with me yesterday when we made the deal."
Also I told the young man that we traded with, "it ain't everyday you witness a miracle, and you've just witnessed two!"
Thanks for taking the time to read all this!
My wife's father retired from Ford and she's never bought any other brand car. As our need for a large 3rd row seat vehicle has become unnecessary and the car is developing electrical gremlins we've been looking to replace her Explorer with an upper tier Edge. My wife knows which features are a must for any new car. I tell her the same thing I did before we married, also before buying our current home. "Do Not Settle!"
A heated steering wheel is one of those features she has come to appreciate and consider a deal breaker.
Another side of the story is my battle with GM concerning a new Chevrolet Silverado that had a transmission problem. It wouldn't downshift unless you floored the pedal. It roared due to vibrations from trying to make it up a hill at 35mph in top gear. I was repeatedly told and I quote, " The sound you are hearing is normal drivetrain clunk." After an 18 month battle I finally traded it off for another F150. Later GM updated the trucks firmware to properly downshift. I can't type what I felt at the time. I swore there would never be another GM product in my driveway.
Back to the present. We were hoping the inevitable market correction would have happened by now. We are also limited to just few brands with reputable dealers near enough to make warranty and regular maintenance convenient for us.
To everyone's surprise yesterday my wife picked up her new 2023 Buick Envision Avenir. The first phone call was to a lifelong family friend who is the finance manager of a local Ford dealership family that we always try to do business with. She apologized to Bob for buying a non Ford product. Bob laughed, and apologized for not being able to get her what she wanted. He then asked if she thought her near 90 year old mother would let her park it at her house? My wife's response, "Mom was with me yesterday when we made the deal."

Also I told the young man that we traded with, "it ain't everyday you witness a miracle, and you've just witnessed two!"
Thanks for taking the time to read all this!