CAJUNLAWYER
Member
Say what you want about S&W customer service but they've done REAL good by me 
Wanted to send in my 681 for the modification(the real reason was that it was not carrying up completely on three of the 6 cylinders). Smith sent me a label-FedEx picked it up last Wednesday and today about 5 minutes ago I got it back with the modification, a new hand, new cylinder stop and new cylinder stop spring
Plus they cleaned the snot out of it-the front of that cylinder looks as fresh as the day it came out of the foundry.
NO CHARGE!!!!!!!!!!!!!!!
Big Shout out to Smith & Wesson Service Deaprtment!!! I'm quick to point out a screw up and try to be even quicker pointing out great service
Wanted to send in my 681 for the modification(the real reason was that it was not carrying up completely on three of the 6 cylinders). Smith sent me a label-FedEx picked it up last Wednesday and today about 5 minutes ago I got it back with the modification, a new hand, new cylinder stop and new cylinder stop spring
Plus they cleaned the snot out of it-the front of that cylinder looks as fresh as the day it came out of the foundry.NO CHARGE!!!!!!!!!!!!!!!
Big Shout out to Smith & Wesson Service Deaprtment!!! I'm quick to point out a screw up and try to be even quicker pointing out great service
