There are a few things to take into consideration regarding stovepipes on your 15-22.
There is the dreaded spinning of the barrel in the upper caused by incorrectly removal of the flash hider, the barrel needs to be clamped and not the upper when performing any work on the barrel of the rifle. Tacticool 22 has all the necessary tools for work on the 15-22. Seeing as this is a new rifle I doubt that is your issue.
The first would be how you are loading the mags. I have never had an issue or find it particularly difficult but some on here have reported issues if the mags are not loaded in the correct fashion. The rounds should be staggered in the magazine, this can be achieved by pulling down on the load assist button and applying opposite pressure to each loaded round. If they are not staggered they can present issues. There are many threads about this in the forum you can research.
The second would be the position of the ejector, this very exposed part can cause issues if not in the correct position, there are youtube vids and threads on here describing the correct angle and position of the ejector. It is also highly recommended to place a drinking straw over the ejector when snaking or rodding as it can be easily snagged and moved out of position. This causes more problems than any issue with the extractor, I have the VQ and it does eject much more positively but I never had any issue with the factory extractor, I just like having a spare. According to things I have read on here, the rifle functions without an extractor...but the VQ is a good upgrade.
Thirdly....and most important to the daily running and reliability of the 15-22. DO NOT OVERLUBE the bolt. This rifle unlike a regular AR prefers to run almost dry. The only parts of the bolt that need any lube applied are the bolt guide rails, these being the only part that actually have anything to do with the movement of the bolt. Clean the bolt face but make sure you remove excess oil/lube and do not get any in the firing pin channel. Be careful when cleaning the bolt guide rails as they are probably easily bent if dropped, give them a light oiling, not dripping wet. They make a lovely tuning fork....ping

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Lastly, make sure your chamber face and feed ramp are free from any built up crud from the dirty 22 ammo. I used to clean after each use, but am running an experiment at the moment to see how long I can go without cleaning or oiling before I feel it may hamper performance, about 2000 rounds so far so good.
It is also my recommendation to get a tacticool 22 barrel nut wrench tool, this can help you make sure that the barrel nut on the 15-22 is tight, which can lead to accuracy deviations if it is not tightened correctly. It will also future proof your rifle should you want to swap out the handguard.
I hope this helps, these are things to consider before you ship your rifle back.
