617 .22 lr

themush74

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After just shooting 50 cartridges everything that is posted on threads and forums that can go wrong went wrong. the trigger jammed, mis fires with DA pulls and the cartridge got stuck in the cylinder.
I called S&W said to return it they sent me out a label told me 3-4 weeks before they look at it. It is not like i had this gun for 2 years and neglecting it I had it for less than 24 hours. I guess threads and reviews are pretty accurate, this gun is a piece of junk. going to see if I can return it if not ill sell it.this was my first and last S&W.
 
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Send it back and let them clean up the issue list even if you do decide to sell it. Having a summary / clean bill of health from S&W will make it easier to get a proper price for it.

As to returning it, if you can actually do that, more power to you.
 
This is your 3d post about the same problems with the same pistol. Have you contacted S&W customer service? If not, that's what I'd do.

Then please let us know your experience.
 
Yes they sent me a return label. I know problems exist but to read post and have everything in the post happen to one gun????? Also right out of the box
 
Well, if you can't figure out the proper place to post things in a forum, I guess expecting you to follow their directions to return it for repair are out of the question. ;)

Good luck. :D

I't is my first time posting Sorry Mr. Perfect
 
First let me say welcome to the forum.

Second let me also say that I'm sorry your 617 has issues.

----

Problems with new S&Ws are not common but they do happen. As noted above, call S&W (don't e-email they never seem to respond to those) and talk to them about the problems you are having. They'll most likely give you a return authorization and send you a pre-paid shipping label to return it. You can send it back in the box it came in, I just recommend placing that box inside another box, or at least taking a larger box and cutting it down to fit over the one it came in. More protection, less obvious it has a handgun in it.

Once S&W has fixed the problem, provided it did not require a new frame or new revolver, they'll send it directly back to you. If it did require a new frame or replacement revolver, they'll have to ship it to an FFL, but they should cover the transfer fee, if any. If it's an S&W dealer, no fee should be involved.

As for some of the posts in your thread...let me apologize for some of what's been said or implied.

When problems happen to a new S&W owner, it's not uncommon for the new owner to search for a Smith and Wesson internet forum and, for obvious reasons, find this one. If they are familiar with forum searches, they then do a search for threads by other people who have similar problems. When they find them, they then often post in that thread and in the process resurrect a zombie thread.

I'd argue there is actually nothing wrong with that. It's what the search function is for, and why re-invent the wheel, right? Other people probably feel differently. I try not to judge.

There are sometimes a few folks who don't look at it from the perspective of someone who just put down hard earned money to bring home a new S&W that doesn't work. They might even be some what offended and see it as an indictment against a brand they like a lot - and then, perhaps understandably, get a little short or snarky in their responses.

The important thing is not to let it bother you and don't take it personally as some folks will write things on a forum that they'd never say in person in the polite company of others. It shouldn't be that way but sometimes it happens.

Again, please accept an apology. This forum is actually a nice, friendly and helpful place and the very few folks who might make it seem differently at times are a very, very small minority. Feel free to ignore them.

Let us know how it shoots once S&W makes it right.
 
I feel for the OP. I have terrible luck as a consumer.I got a defective toaster once. I have Anderson doors in my house but they don't sell replacement
windows for there doors. We buy $12 things wall Mart that are made in China and they work. I would expect a $600 or more piece of american steel to work properly. The trouble is if it doesn't work you can't just take it back to the store and exchange it. This, after the 10 day wait, can take a week or two longer. VERY disappointing to say the least. Good luck hope it turns out ok. Also after they fix it keep it and shoot it!
 
What ammo are you using?

themush74 ------ Are you by chance using Winchester or Browning ammo?

I've had serious problems with that ammo lately binding all my 617's, the Browning has been swelling up near the rim and then starts binding the cylinder making it hard to pull the hammer and trigger. Also many dud rounds with Browning.

The Winchester (especially the 222 packs I've been getting) sticks so bad in the cylinder that I have to tap the extractor with something. I have 3 617's and never had that problem with other ammo.

I will never buy that ammo again for use in my 617's.

Just a thought.
 
I know the disappointment you are feeling. If you look back at my old posts you will see I bought a new 617. That is some serious coin for most of us. After saving and sacrificing You have high hopes for what should be the finest 22 revolver available.

When I took mine to the range i could not get my sight to POA. With all the adjustment I was still hitting way high and way left. While cleaning I noticed the barrel was badly canted.

I returned it to SW. I was feeling kind of like you do now. I even went and bought a Ruger GP100 22. (not that I regret it it is a fine revolver too).

Less than 3 weeks later I had my 617 back. They straightened the barrel and replaced my rear sight. Even returned my original. All at no cost to me.

I took it to the range and it shot one centered ragged hole with out having to adjust. And I can,t prove it but I swear they smoothed the action and trigger somehow.

It a shame some make it out with problems but give them a chance to make it right. Mine is now one of my favorites and will pass it on someday.
 
well said and thank you. Fortunately, money is not the problem with me it is the amount they charged for a .22. It is like paying for a piece of prime cut beef and it comes out tough. everything you said was done I did speak with a supervisor he is taking care of it as he said but in no expedited time.
 
Chances are if you had tightened the main spring down all the way....Put a drop of oil or 2 on the internals and taken a .22 bore brush to the range all would have ended well........

.22 Smiths have tight chambers and .22's case of today are made somewhat thinner brass and .22's are dirty.....A cylinder scrub every few cylinders usually eases extraction.....BTW I have a 4" 617....never had a problem adhering to the above..........
 
Chances are if you had tightened the main spring down all the way....Put a drop of oil or 2 on the internals and taken a .22 bore brush to the range all would have ended well........

.22 Smiths have tight chambers and .22's case of today are made somewhat thinner brass and .22's are dirty.....A cylinder scrub every few cylinders usually eases extraction.....BTW I have a 4" 617....never had a problem adhering to the above..........

i did check the screw it was all the way tightened. i also checked the key lock. i did not check the spring I did try a second ammo and only the misfires happened in DA shooting. could you tell me what kind of ammo you use
thank you
 
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themush74 ------ Are you by chance using Winchester or Browning ammo?

I've had serious problems with that ammo lately binding all my 617's, the Browning has been swelling up near the rim and then starts binding the cylinder making it hard to pull the hammer and trigger. Also many dud rounds with Browning.

The Winchester (especially the 222 packs I've been getting) sticks so bad in the cylinder that I have to tap the extractor with something. I have 3 617's and never had that problem with other ammo.

I will never buy that ammo again for use in my 617's.

Just a thought.
what ammo do you use. the first ammo i do not recall the name as fpr the second ammo it was cci and fixes 2 of three problems
 
i did check the screw it was all the way tightened. i also checked the key lock. i did not check the spring I did try a second ammo and only the misfires happened in DA shooting. could you tell me what kind of ammo you use
thank you

I shoot Winchester/Remington/CCI/military surplus/Aquila/Federal......Don't have problems except the occasional rd that turns out to be a dud...........
 
Good and bad news

My 617 is just 6 weeks old. Accurate and in one range session I ran 400rds of Federal aotomatch and Winchester M22 without any feeding or ejection problems BUT my new gun has a timing issue. On about half the chambers the cylinder stop is not locking the cylinder. it's so close that if I twist my wrist It will lock. Wishful thinking had me hope it would "break in" but it has 1200rds through it and has to go back. I can accept that, hope they make it right.

Here is the bad part. I used the email option for customer service. Told them the issue, serial number, model#, my email, my ph#, my name, address. I got an auto reply that said they would get back to me in 3-5 days. Well, 3 days later they did! I got an email from them asking me for the "issue, serial number, model#, my email, my ph#, my name, address"and they'll get back in 3 days. I don't think my first mail was even read and I'll call them later. Oddly, the gun shoots well with no other issues, runs fairly clean, no leading, binding and it's accurate but I clean it meticulously and it's going back.

Anyway, call 'em. Don't email 'em
Welcome to the forum.
 
what ammo do you use. the first ammo i do not recall the name as fpr the second ammo it was cci and fixes 2 of three problems

I use CCI mini mags, Federal Automatch and Champion and Remington (except Thunderbolts, too many duds). Winchester used to work for many years but anything lately the brass gets stuck in the cylinder and Browning (made by Olin also) binds the cylinder against the frame.
 
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We just moved into a brand new house. It's shocking what appliances cost nowadays. :eek: You're talking PC handgun prices for the basic models.
So, one week in, my wife complains, "the washing machine doesn't work" :(

OK, she calls the factory authorized "Maytag" repairman. :D Yes, there really is one, he services Kitchen Aid, Whirlpool, etc. They're all the same with a different badge. :p

Since my new place is not on any GPS maps, the guy calls and asks for directions. We tell him the Stonexxxxx development. He retorts, "OK, I know where it is". :cool:
The nice gent enters our house and says "I've been here many times, I've been in almost every house, these new appliances are very finicky" :rolleyes: :eek:. There's some 25 houses up out of a planned 200+.


Not trying to make excuses for you receiving a bum handgun, but quality is lacking in many product areas.

BTW, there was nothing wrong with our washing machine, it was user error. :o :eek: :)
 
So...misfires and stuck cartridges are common "problems" with all .22 revolvers, and when you switch to CCI, it doesn't do that anymore. That's not a gun issue, that's an ammunition issue.

How many times did the trigger "jam", did it continue to do that with the CCI, and what precisely does that mean? Did the trigger stick to the rear after firing, did it hang up after cocking, or did it refuse to move to the rear in double-action?

Declaring it a "piece of junk" after 50 rounds...you know, you're right. Better send it to me.

Fortunately, money is not the problem with me it is the amount they charged for a .22. It is like paying for a piece of prime cut beef and it comes out tough.

What're the 617 going for? $700?

I have well over $1000 in my .22 auto. The 617 is probably just as accurate, with a trigger that's almost as good.

Model 41s are up to about $1200. Nobody who has one would ever suggest they aren't worth it. They can be finicky buggers, too. But hey--don't buy a racecar and fill the tank with pump gas. And compared to the guns that the 41 competes against, it's not very choosy at all.

I'd say the 617 is a steal. It's a scant $60 more than the GP-100 .22, and built the same way as S&W's centerfires--no cheaped-out frames, aluminum, or plastic.
 

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