Yes sir, I agree. She kept putting me on hold several times while she was getting answers from a supervisor. Keep coming back saying it isn't under warranty. After I asked to speak to her supervisor, kept on hold another 7 minutes, she said the supervisor is too busy to talk, but "if" the mod was the issue it will be covered. This was what I kept trying to explain the whole 20 minutes I was in the phone.
Just waiting for the return label to come over. Hopefully it will make it into good armorer hands.