coltle6920
Member
Effective Jan. 1st of this year Colorado passed into law a 10 cent fee for each plastic bag a customer takes when shopping. The collected fee is broke down 60/40 with so much going to the store and the rest to the municipality where collected.
I usually shop at the local Safeway. I use their pickup service rather than going inside the store. I had placed an order for pickup on Jan.2nd and brought my own bags to put my food in. The order was brought out loosely in tubs and I bagged them in my vehicle and left. My next order was for Jan.10th and I again went to the store with bags for my groceries except that this time the employee had already bagged my items.
I told the employee that I didn't need the bags and wouldn't accept them. Yeah,I know it's only 20 cents and the person offered to refund the bag fee but my 71yr old brain had already kicked into another gear. I told him I was refusing the two bags and everything that was in them. Total value was only $38 but to me I was making a point.
That night I sent an email to Safeway Corporate with my complaint about their new procedure. Few days later I got a voicemail to call a woman at the local store. I returned the call and it didn't go well for the person on the other end. I was told that everything that leaves their store has to be in a bag due to Board of Health regs. I told her my order was all nonperishable items making her argument invalid. She also said that the bag fee wouldn't be refunded even though I never took them.
Before rudely hanging up on her I told her that while I lost 20 cents Safeway lost $38 and a customer of 34yrs shopping there.
That night I fired off another email to Corporate detailing my conversation with this woman and went into more detail about how their competitor handles this new procedure. I've done a few orders with King Soopers lately and my order is brought out loose and bags are offered if needed.
We are told to use recyclable bags and bring our own if possible. Now we have bags unnecessarily forced on us and charging us for them. Seems to me that this is a scheme to make extra money for an item whose cost was most likely already factored into operational costs.
Sorry for the long winded post.
I usually shop at the local Safeway. I use their pickup service rather than going inside the store. I had placed an order for pickup on Jan.2nd and brought my own bags to put my food in. The order was brought out loosely in tubs and I bagged them in my vehicle and left. My next order was for Jan.10th and I again went to the store with bags for my groceries except that this time the employee had already bagged my items.
I told the employee that I didn't need the bags and wouldn't accept them. Yeah,I know it's only 20 cents and the person offered to refund the bag fee but my 71yr old brain had already kicked into another gear. I told him I was refusing the two bags and everything that was in them. Total value was only $38 but to me I was making a point.
That night I sent an email to Safeway Corporate with my complaint about their new procedure. Few days later I got a voicemail to call a woman at the local store. I returned the call and it didn't go well for the person on the other end. I was told that everything that leaves their store has to be in a bag due to Board of Health regs. I told her my order was all nonperishable items making her argument invalid. She also said that the bag fee wouldn't be refunded even though I never took them.
Before rudely hanging up on her I told her that while I lost 20 cents Safeway lost $38 and a customer of 34yrs shopping there.
That night I fired off another email to Corporate detailing my conversation with this woman and went into more detail about how their competitor handles this new procedure. I've done a few orders with King Soopers lately and my order is brought out loose and bags are offered if needed.
We are told to use recyclable bags and bring our own if possible. Now we have bags unnecessarily forced on us and charging us for them. Seems to me that this is a scheme to make extra money for an item whose cost was most likely already factored into operational costs.
Sorry for the long winded post.
Last edited by a moderator:
