I put in an order for one of his pocket holsters late last night, and due to the late hour, forgot to fill in some of the details on his site about color/handgun/round or flat profile. I got an email back from him within minutes confirming my order, along with a statement that he would have called me had it not been so late. I sent another email this morning with the details, and he called me, again within minutes of my email.
We chatted about the holster, guns, shooting, ammo selection, for about 15 minutes. I learned some things I didn't know about CCW-related matters, and we nailed down what I needed from the holster. He promised me that I would receive the holster within the lead-time stated on his site, about 2-3 weeks.
All in all, I am VERY impressed with his level of customer service, and will likely do business with him in the future.
We chatted about the holster, guns, shooting, ammo selection, for about 15 minutes. I learned some things I didn't know about CCW-related matters, and we nailed down what I needed from the holster. He promised me that I would receive the holster within the lead-time stated on his site, about 2-3 weeks.
All in all, I am VERY impressed with his level of customer service, and will likely do business with him in the future.