BRAND NEW 9MM SHIELD SLIDE JAM

[Horn]

Check That Tumb

I've had a similar issue with my new Shield 9mm. Cleaned the gun and went to the range. On the 3rd round I fired the slide locked back to the rear and would not budge. I removed the mag and basically forced it forward which freed it up. Tried a different mag and same result. This happened a total of 4 times within 25 rounds shooting both winchester white box and blazer brass. Twice I disassembled the gun to check recoil spring alignment but it was fine. Also I had two failures to return to battery completely. I had to push on the slide to close it. I wasn't limp wristing the gun. Yes the slide totally locked up to the rear and separately it failed to return to battery. I shot another 100 or so rounds with no problems. Very disappointing for a gun with such high praise from everyone to have these problems right out of the box.

So I called S&W today and spoke with someone. Told him what happened & he said the same thing happened with his shield when it was new & he said it needed to be broken in with about 300-400 rounds. Hmm, just didn't sit well with me. He did also say if it continues to jam then I can send it in to them. Not sure what I'm gonna do. If I'm going to carry this it needs to be 100%. I will probably take it back to the range & see how it does. But I feel like I may have got a lemon based on so many people saying they've never had a problem. I have a feeling i may be sending it in to S&W before it's all over with.

If you're using that two hand hold it may be your thumb is pressing up on the slide stop and this will lock that slide back every time.
Check your hold and if it doesn't seem to be a thumb thing___
don't hesitate call CS and tell them you want the pistol checked
out.
Poli Viejo

 

[Horn]

Do Follow Up

S&W factory should be contacting me today or on Monday regarding my shield. I'll keep you posted sirI.

Do let us (Me) know what CS has to say. Best to call them after you're sure they've had it back for a few days. Otherwise you'll likely get it back with a sheet of paper___...tested this, replaced
that and little more.
Like you, I'd want to know exactly what who ever checks it found out.
And___I think if you tell CS "This pistol is intended as a back up
while I'm on duty and I can't trust this pistol" ___ I'll bet they'll
replace it with a brand new one right from the factory.
Stay safe,
Poli Viejo

 

[Bozz10mm]

If you're using that two hand hold it may be your thumb is pressing up on the slide stop and this will lock that slide back every time.
Check your hold and if it doesn't seem to be a thumb thing___
don't hesitate call CS and tell them you want the pistol checked
out.
Poli Viejo

More than likely, that's not the problem with OP's pistol. If it was, he could have just sling shotted it back into battery. I'm thinking the recoil spring assembly is messing it up some how.

 

[chasman52]

Same as loridah

I had the same issue as loridah with similar results. My new shield return spring would stick out the end and my takedown lever was always very difficult to operate. When I got my pistol back the takedown lever moves freely as it's supposed to and I haven't has a single problem since. I would think that this issue was a minor assembly issue with the lower housing. I own several M&P pistols, so I know how to care and use them. I had had no issues with any in the past, and I don't expect anymore issues with this one. I could have done a complete disassembly when I first got it, but I feel much better knowing it was checked out and cleared by the factory.

 

[jr235]

shield not firing on first round with full mag

My Shield 9mm non safety bought couple years ago will sometimes not fire when I put a full mag into it at the range and pull trigger on first round. Has happened almost every time when I go to the range. Get ammo from Academy Sport. I rack it back hard to make sure it goes all the way back. Talked to a couple of range workers at two different places. They both said try it with one less bullet in the mag, so will try this next time at range. have a Sig 2022 that I take to range and shoot both. I probably have over a thousand rounds through the shield. Only happens when putting in a full mag and only on the first pull of the trigger. Going to let a gun smith look at it first...should have done this long ago.

 

[gunfighter48]

My Shield 9mm has about 800 rounds thru it and no problems what so ever, 100% reliable. My carry ammo is 124gr Gold Dots.