Brand new S&W...and some problems

[Joebklyn]

ditto on send it in

 

[ExMachina1]

Just got my gun back today! That was just over a week turn-around, so very fast.

S&W replaced pretty much every component of the cylinder locking mechanism, including the cylinder.

Much much better now and I'm pleased. Finally functions as it should.

S&W did not address the finish defect the frame but now that I am on record with having registered this complaint, I feel alright about going ahead and shooting the gun.

Only complaint left is a minor one--the new cylinder like the old one has the flutes slightly off center from the chambers. Not a big deal but it does look a little weird--(if cared to, I think I could have the flutes widened slightly to make them line up)

Shouldn't of had to go through this mess in the first place, but I'm satisfied with S&Ws response.

 

[Mike SC Hunter]

Sorry to hear of your 22-4 troubles. I ordered and took delivery of a NIB 22-4 back in December. BEFORE I payed for it I examined it in fine detail. No problems. No problems after several hundred rounds. Mine's been a perfect Smith revolver.