Cancelled backorders for Federal 22LR on MidwayUSA

At least when I see ammo at WM and am first, I can actually buy it. But I have also had an order or two cancelled, so no surprise.
 
Brucey,

Very well said! Midway is not the Midway of old. They have outgrown their roots and IMHO, become a slave to the dollar. There is no... rather, little integrity in corporate America. As a company, they have lied to me on several occasions. While I doubt Larry himself would do that, his company minions have. Despite Larry's apparent personal integrity, I hold him solely responsible for the level to which Midway's has fallen - it's all on his watch. Only he can fix it, should he choose to. As for me, I am re-directing my hard-earned dollars to Graf's and Mid South.
 
They cancelled my order yesterday for a 4,000 round pack of Federal from 11/2013. I sent Larry a nasty-gram. They should at least offer some kind of replacement deal. 15 months is a long time to wait and then be disappointed! I was sure Midway would come through eventually so I didn't search or place other orders for the same or similar.
 
I got cancelled last night - 1 case of 5000 Remington Thunderbolts from 1/8/14 ... Sucks. I actually cannot stand Remington rimfire ammo, Thunderbolts more than most (as they suck AS MUCH as Golden Bullets but cost MORE and are supposed to be more premium...) but they were very much available to order and fairly reasonably priced. I still have a backorder for 5000 Federal Gold Medal Match HV RN 40 gr. for $400 but, we shall see right?

When I placed those two orders on 1/8/14, there was actually two other things I wanted... a 5000 pack or something like that of CCI Mini Mags 40gr RNs and a 5000 case of Federal American Eagle 32gr HPs .... for give or take the same prices I wound up spending on the two i ordered. When i got them into my cart, filled out my info, got my credit card entered, and hit the send order button, the Mini Mags sold out! Gold dig it!!! I went back and changed the expensive-case to the Federal Gold Medal Match HV and re-filled my info, re-do my CC, send order, and the gold diggin Federal American Eagle sold out!!!! You gotta be kidding me?!?! So I with absolutely no delay and making pure haste to get an order in, I did the Remington Thunderbolts and Federal GMM HV as my backorders. They were two best choices for 1 premium case and 1 fairly inexpensive case...


and after 13+ months, and being reassured 4 times (2 phone chats two internet chats) I would ABSOLUTELY AND COMPLETELY BE RECEIVING THIS AMMO, **provided my CC info would remain accurate and non-expired/non-declined ** .. I got one cancelled and I know the other one is just behind, surely.


MidwayUSA really lost my respect. And my dollars.
 
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ScrapmasterFlex said:
MidwayUSA really lost my respect. And my dollars.
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They cancelled my backorder of mini-mags and then showed them available (limit, 10 boxes of 100) less than 24 hrs later.

Larry, Midway, has lost all credibility and my future business.

ps I also sent an e-mail to the [email protected] address.

I ENCOURAGE EVERYONE ELSE TO DO THE SAME.
 
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I was happy when I received my order of CCI Mini-Mags a couple of weeks ago; but in the past 3 days, MidwayUSA has cancelled: 2 Mini-Mags, 2 Win M22 & a bucket of Rem Golden Bullets. I'm not a happy camper any more...

Pete
 
Just got notified my 333 Winchester BO was cancelled. Will be interesting to see if they now become available on Midways' site... Just got some 333s from Gander.
 
tomcatt51 said:
They cancelled my backorder of mini-mags and then showed them available (limit, 10 boxes of 100) less than 24 hrs later.

Larry, Midway, has lost all credibility and my future business.

ps I also sent an e-mail to the [email protected] address.

I ENCOURAGE EVERYONE ELSE TO DO THE SAME.
Click to expand...

Just sent off my e-mail. Likely will do no good, but was worth the effort to let them know that they have lost business for being dishonest. Like you, seeing the order be cancelled wasn't the issue. Seeing the same item for sale after being told they could not acquire the item from the vendor was insulting.
 
Midways' response:

Thanks for taking the time out of your day to contact us. As you might imagine, since we cancelled thousands of unfillable backorders for 22 Long Rifle Ammunition in the last few weeks, Larry has received a dramatic increase in email volume and can't possibly answer each one so he has enlisted my help to respond to customers. I assure you, this decision was not taken lightly. We knew that it would be wildly unpopular with our customers who had been waiting a year for product, but regrettably when this ammunition run first began we were caught flat footed. Before we realized the gravity of the situation, we had taken far more backorders than our allocations from the manufacturers would allow us to fill in a reasonable time frame. We stopped taking backorders, but kept the existing ones on the books (without payment from customers, of course) to see if the situation would improve. As you well know, it has not. As a result, we have decided to cancel all backorders per our policy once they become a year old because it became evident that old backorders were not going to be fulfilled in any reasonable or predictable time. It is important for MidwayUSA to respect the resources of its Customers and Stakeholders and not keep obligations in place beyond a timeframe that is reasonable. We are very sorry for this, and our inability to get enough product to satisfy our customers demand. Larry agonized over this decision, but we didn't see any other course of action based on the current supply compared to the demand for 22 Long Rifle. I am on Rimfire Central, AR-15.Com and the Smith and Wesson Forum mostly in my personal life. You are correct, we are getting roasted on the forums just like we knew we would. You can see we have been taking a beating over the last two years on 22 availability…but that does not change the fact I can't get enough 22 to cover the demand. Everyone is being treated the same way on this one, which is why no exceptions are being made. As a lifelong shooter, I certainly understand your position. When we first ran out of 22's Larry suspended the employee purchase program and cancelled our backorders because customers come first. At the time, I thought it was temporary. We could see the light at the end of the tunnel…now my friend, I don't see that light. I think it will be years before the industry can catch up because everyone is buying all the 22 they can whenever they can. If everyone would just take a breath and only buy what they need to shoot that month, the industry would catch up. I am getting more 22 ammo in than I have ever gotten in the history of the company! But as soon as you tell someone they can't have something, they have to have it. Guys that maybe fired 500 rounds a summer are sitting on 10,000 rounds and still buying whenever they see it. Until the demand settles, this crazy supply situation will continue. I am sorry we can't meet the orders. Believe me, if we had a way out other than this we would have taken it. I have worked for Larry for 19 years, and actually was a customer at the old gunshop that evolved into MidwayUSA before that. This is the first time I have felt we have failed our customers. And believe me, I don't like it. It won't happen again. We will never again get caught that flat footed and take that many backorders on a product without realistically evaluating how much product we will be able to obtain. I certainly wish I had better news, and am sorry we let you down.



On behalf of Larry, we are truly sorry for this,



Eric Ellingson

Contact Center Supervisor

MidwayUSA


What a bunch of nonsense.

Bottom line seems to be that those of us that believed them when they said they'd honor back orders are screwed. So if you don't have a cell phone app to receive their "notifications" the second they're released you're further screwed by their current business model.

Nice of them to cancel my BOs just in time to send out a notification the ammo I had on BO came in stock.

Larry and Midway can take a flying leap...
 
If y'all were actually counting on all your orders being filled, you obviously missed what was posted in this thread over a year ago #12. Anyone with even the slightest clue of what was going on in the .22 market knew it was a long shot. Midway screwed up by allowing so many back orders. They know it and admit such in the note. No big surprise.

As far as Midway canceling backorders... don't know. But it has been widely publicized on the Net that Midway was taking backorders on .22 ammo. I can only imagine how many tens of thousands of shooters stampeded to get their orders placed before it became clear there was just no way of fulfilling.
 
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ChattanoogaPhil said:
If y'all were actually counting on all your orders being filled, you obviously missed what was posted in this thread over a year ago #12. Anyone with even the slightest clue of what was going on in the .22 market knew it was a long shot. Midway screwed up by allowing so many back orders. They know it and admit such in the note. No big surprise.

As far as Midway canceling backorders... don't know. But it has been widely publicized on the Net that Midway was taking backorders on .22 ammo. I can only imagine how many tens of thousands of shooters stampeded to get their orders placed before it became clear there was just no way of fulfilling.
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This is true, but one common thread here is that the backorders were cancelled with the statement that the produce was not available. Then, the same product was available (for me), the very next day. And like is always the case, if you're not at your keyboard when the product is available, you don't get any.

I seriously think that an offer to "trade" the original backorder for even one 100rd box would have been accepted better. But with a limit of 10 on the current product, someone was able to get 20% satisfaction and those of us on backorder got nothing. I think any consideration that resulted in some product would have been received very well. I can't speak for everyone and I know some will not agree with this at all, but I would have really appreciated getting offered 5 boxes (500 rounds) at the $6.99 price recently advertised even though that is a little higher than the price at the time of the backorder. There's no one that doesn't understand they are like everyone else and getting .22lr is very difficult. But how they handled the backorder was very inconsiderate.
 
Krogen said:
If it's a price increase, I'd like to see them honor the backorder itself, but advise the customer of the price increase. Give the customer the option to get the item at the increased price. Better than dumping orders. But then, there are those folks that would complain that they already had a commitment at the earlier price. Whatcha gonna do . . . .?
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IT'S ALL ABOUT THE MONEY. THEY AREN'T GOING TO FILL ORDERS @ THEPRICES QUOTED WHEN THE ORDER WAS PLACED MONTHS AGO. MIDWAY IS A JOKE ! ! ! I SIGNED UP FOR A NOTIFICATION OF THE ARRIVAL OF CCI MINI MAG .22LR TO THEIR SHELVES. I READ THE NOTIFICATION AN HOUR OR SO AFTER THEIR EMAIL WAS SENT TO ME. WHEN I WENT TO THEIR SIGHT, THE AMMO WAS ALREADY SOLD OUT, AND IT WAS LISTED AGAIN AS, "OUT OF STOCK"……….
 
Jerry N. said:
This is true, but one common thread here is that the backorders were cancelled with the statement that the produce was not available. Then, the same product was available (for me), the very next day. And like is always the case, if you're not at your keyboard when the product is available, you don't get any.

I seriously think that an offer to "trade" the original backorder for even one 100rd box would have been accepted better. But with a limit of 10 on the current product, someone was able to get 20% satisfaction and those of us on backorder got nothing. I think any consideration that resulted in some product would have been received very well. I can't speak for everyone and I know some will not agree with this at all, but I would have really appreciated getting offered 5 boxes (500 rounds) at the $6.99 price recently advertised even though that is a little higher than the price at the time of the backorder. There's no one that doesn't understand they are like everyone else and getting .22lr is very difficult. But how they handled the backorder was very inconsiderate.
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If it had been me.... I would have already cancelled all backorders, starting with those calling in to check on their orders.

Probably a ton of volume backorders were flippers or guys like me who figured there was nothing to lose so might as well backorder a couple cases. No sense allowing backorders to hold hostage Midway's rimfire sales for years to come. Cancel it all, be done with it. Sell by the brick or two first come first serve until market conditions change. And that's what I've done. Just since December I've ordered 2k rounds of CCI SV. 2 bricks per order, $35 brick. Haven't seen it cheaper anywhere else. Glad to see others will no longer be competing with me for rimfire orders at Midway. :D

Nice looking puppy you got there.
 
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ChattanoogaPhil said:
If it had been me.... I would have already cancelled all backorders, starting with those calling in to check on their orders.
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But instead Larry had his minions tell us the BOs would be kept and honored...

We knew we screwed up but decided the best course of action was to string our customers along...???
 
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tomcatt51 said:
But instead Larry had his minions tell us the BOs would be kept and honored...

We knew we screwed up but decided the best course of action was to string our customers along...???
Click to expand...

Midway screwed up. They acknowledged it.

No problem blaming Midway for hoping against hope that a zillion backorders might somehow miraculously be filled during the extemely tight market conditions over the past year. Fine. But then blame yourself for stringing yourself along too. You knew the market conditions. I did too. This isn't something I'm just making up today. I posted the hopelessness of it right here over a year ago. There is no unwitting victim card to play here. It's just frustration with availability, period.
 
SURE THEY CAN INCREASE THEIR PRICES....

But everybody knows that prices go up and people would gladly pay a higher price because they are paying exorbitant prices now and are yelling for more. I think demand for .22 is as high now as it ever has been with all the people that have bought their black rifles in .22. Surely they are having problems making production but I don't understand why a nearly two and a half year old shortage is needed to give precedence to raise prices. I mean enough already.
 
Midway cancelled my Bucket o Bullets yesterday, which were on backorder. They said they were no longer available from the manufacturer. As far as "tooling up" goes, most factories are running three shifts. A new factory is a huge expense, who is to say how long this demand will continue? Also, .22 is not very profitable.
 
I think most of these back orders were from hoarders and flippers. I can't blame Midway for not foreseeing the huge demand for such a long period of time. The ammo manufacturers didn't foresee it either. .22 ammo is going for at least twice what it did just a couple of years ago, so the incentive to produce it and sell it is still there. I'm certain that the cost of production has increased substantially with labor costs and maintenance costs of production equipment rising to meet the demand. I really am weary of hearing about people whining about this. It's the idiots who hoard and flip who have caused this. I think the anger with the shortages are misdirected to the retailers, who obviously want to sell as much .22 ammo as they can.
 
Went by my local WM last night on the way home. Regular guy was there, and mentioned that they actually got some CCI minimag a few weeks back. I missed that.

We got to talking about the .22 as people came by asking. One point he made was that it was hurting WM in general, since (non-hoarder type) customers used to come in, get a box or two, then go buy other things. Now, they run to the counter, find nothing, get frustrated, and leave. After time, they just don't show up anymore. That means that all the other things that customer might have purchased are being bought at another store.

Just a fragment from a conversation -
 
BE Mike said:
I think the anger with the shortages are misdirected to the retailers, who obviously want to sell as much .22 ammo as they can.
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I agree, misdirected.

And the anger toward Midway is particularly ironic since they are the only ones I know of who have actually been delivering ordered case quantities of .22lr at prepanic prices during the year.
 
ChattanoogaPhil said:
I agree, misdirected.

And the anger toward Midway is particularly ironic since they are the only ones I know of who have actually been delivering ordered case quantities of .22lr at prepanic prices during the year.
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I can only speak for myself, but my frustration with Midway is their apparent dishonesty. Yes, they appear to be delivering case quantities previously backorderd. Yet, they have also cancelled a lot of backorders placed in the same time frame of those they fulfilled.

Also, they "had" a policy of cancelling year-old backorders. It was stated on their website and subsequently disappeared. I emailed them to clarify and they assured me they wouldn't cancel year-old backorders - that policy was gone. A few months later, POOF! my backorders were cancelled.

So, for me, it's not about supply and demand, price increases etc. I understand the difficult market we are in. My trouble is Midway's apparent ineptness. Sure, they admit to having made mistakes. We all make mistakes, but I respect those who do their best to hold to their word or make amends after making a mistake. I haven't seen Midway do either of those things.
 
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People always look to blame others for their own lack of poor planning!
 
:rolleyes:MidwayUSA is evil. Don't buy from them!!!!:rolleyes:

:)Leaves more for me to order....:)

You do have to be quick on the trigger so to speak when they put out notice of .22LR being in stock but I have succeeded a few times and the delivery to my front door has been within 4 days of the order being placed. Missed the CCI in stock but it will happen again sometime. Perhaps August. Perhaps next week.

But I have given up hope of finding .22LR locally. I look but no special trips to look at empty shelves. And I just cannot bring myself to reward the folks who do get up and stand in line to buy a $21 box of ammo and charge $40 to $65 for that same box for their troubles. If you do, more power to you.

Hmmm, ranted pretty good. I suppose I better stop now.:D
 
For all the people complaining about canceled backorders from Midway, I have a few questions. 1. Do you currently have .22 ammo, if so, how much? 2. How much .22 ammo do you normally shoot per year? 3. How much .22 ammo and what specific brand did you have on backorder with MidwayUSA?
 
Krogen said:
I can only speak for myself, but my frustration with Midway is their apparent dishonesty. Yes, they appear to be delivering case quantities previously backorderd. Yet, they have also cancelled a lot of backorders placed in the same time frame of those they fulfilled.

Also, they "had" a policy of cancelling year-old backorders. It was stated on their website and subsequently disappeared. I emailed them to clarify and they assured me they wouldn't cancel year-old backorders - that policy was gone. A few months later, POOF! my backorders were cancelled.

So, for me, it's not about supply and demand, price increases etc. I understand the difficult market we are in. My trouble is Midway's apparent ineptness. Sure, they admit to having made mistakes. We all make mistakes, but I respect those who do their best to hold to their word or make amends after making a mistake. I haven't seen Midway do either of those things.
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There was a 12mo policy when this thread was created. They OP got his order cancelled from late 2012 a year later. There was a 12 month policy as far back as I know. There was a 12 month policy when I ordered my ammo a year ago. If at sometime since then extending the 12 month policy was considered to accommodate so many customers with backorders it was obviously a bad unworkable idea that they correctly reconsidered. Hardly anything to fuss at or suffer moral outrage requiring recompense.
 
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BE Mike said:
For all the people complaining about canceled backorders from Midway, I have a few questions. 1. Do you currently have .22 ammo, if so, how much? 2. How much .22 ammo do you normally shoot per year? 3. How much .22 ammo and what specific brand did you have on backorder with MidwayUSA?
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I learned at an early age that complaining never got me much but a whupin'. I had great parents.

When the dog gets done counting i'll let ya know how much. Probably got a couple thousand more in range bags and maybe a thousand in my ammo test box. Got scattered boxes too... who knows... but I do need another case or two of CCI SV since it's about the only ammo I shoot anymore. Addicted to shooting suppressed. Most of the HV stuff I don't shoot much anymore. The more expensive Wolf and Aguila I've had for quite a while. The MniMags I use to cycle new guns. The American Eagle "Suppressor" ammo (black boxes far right bottom) is pretty good. I don't want to shoot it up till I get more. Can't find it anywhere.

IMG_1334_zpswtzhld3r.jpg
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