CS9 Warranty Service

[mltmmt]

Hi All,

Sent my new (to me) CS9 in for warranty service. I tracked it and saw that it arrived at S&W today.

Any ideas on current turnaround times for warranty service?

Just to tell you why I sent it in. The mag release wouldn't engage with a magazine in place. I had to push up on the magazine in order for it to release.

When I tried to figure out what the problem was, I took the grips off to find that the frame had been gouged by the bottom of the release piece. It didn't make much sense to me but since I am the newest owner of it, I don't mind taking the time to get it fixed right.

How would one fix a gouge in the frame?

Anyway, Have a good one!

Matt

 

[GoodMornin]

I sent my CS9 in at least 2 years ago to have it converted to DAO, and it took about 2-3 months. I know not the same problem, but that's my experience. With S&W trying to make as many Shields as possible, it might be a little longer.