Doomsday Industries Charging Handle Available Again

Well I got mine in and overall I'd say its a disappointment. Never got a shipping notice and it looks like what I got in was a used piece. It has some finish missing on the back of the handle and it looks like they just covered up with a sharpie marker. If you look closely in the picture you can see what I mean. I'd stay away from these guys.
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I don't know what this is supposed to be a photo of, but it looks nothing like my handle. How about posting a photo of the entire handle.
 
Bad customer service??? i was wondering where the logo was? certainly seems a little shoddy to me. I would in all honesty send it back and let them know that what is being sent out isn't up to standards that were expected after the glowing reviews the product received on this very forum. Possibly a bad batch, still no excuse, if there is one thing i can testify from dealings i've had with US customer service is that it is generally 100%, you feel like a valued customer and it is a shame that standard has slipped here. I'll stick with my PT and OS latch, until i can get the saffa one :)
Hey Keith what is the saffa latch like, feel good, work good, good fit? better or worse than the others? cause it sure looks the best :D
 
Ben as the saying goes "As different as chalk and cheese"

but "IF" there are problems with the Doomsday handle,Eric is only to glad to make good.You just

have to send it back to him................

the MST handle imo is the best out there if you can get your

hands on one:p......fit and finish is superb,does not damage

the little plastic stop on our 15-22's......and as the bag says

over enginnered in SA......i can give you details on how you

maybe able to get one :eek:......pm me

keith:D
 
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The missing logo was the first thing I noticed. I don't know what's up with it and I can't get a response from them.
 
does not work as intended. *** product.

I'm in the same boat as you and to top it off the website says they are back ordered now. I opened a dispute with PayPal, I have emailed twice with no response. They'll never get my business again that's for sure.

So, as I stated previously. I ordered my handle on the 31st of March.

It's now April 19th. Not an iota of information from doomsday. Not only that, but Eric still hasn't responded to an email I sent on the 17th.

Now get this guys. You'll get a good laugh.

Being the good friend that I am, when I got notice from Eric that the handles where ready for order again. I told my close and fellow 15-22 owner/friend and he proceeded to order one.

So my friend got his handle yesterday..... despit the fact that he ordered his 4 or 5 days after I did. And despite the fact that we live in the same town. He also never got a tracking number or anything either.....

So naturally I got him to come over. He brought it over my house last night. The tolerances are really well done,....... However the handle does not function at all.

Here is my best example to try and describe it.

When the handle is out of the weapon, the hook on the left side designed to grab the plastic bump on the rifle sits very close to the inside of the handle. Pretty much touching the long part that the bolt slides around inside of.

It's important to remember both sides of the handle function the hook as intended when not installed. Further use proved when installed it does not open the hook nearly enough when grabbed on the right hand side.

When it's installed on the rifle; the hook sits much farther away from its natural point of rest and is now being pushed out by the thickness of the rifles plastic walls. Normally this would be fine.

However.... because of the ambi feature. When pulling on the right hand side of the charging handle grips, it does not function the fulcrum action at all. In fact the right side of the handle is loose when in position locked to the rifle.

In other words, the right side is very lose when fully installed, ....when trying to function the handle from the right side, the hook does not lift away and my action of pulling the charging handle back is the only reason the hook lets go of the bump. (It didn't give up easily either) I need to actually put a good amount of force on it to get it to finally "slip" off the plastic bump.

Suffice to say... it didn't work at all. At this rate my plastic bump will be worn down and won't keep the handle in place as designed because the hook is gouging plastic out little bit by bit.



This is really a shame because when functioning the handle from the left hand side, the hook clears the bump with no problems at all and the feeling of pulling back is super smooth because of the tight tolerances ... Exactly what we all wanted and complained about from the PT charging handles lacking.


The right side will literally not function as intended. It just won't allow the right side handle part to slide far enough back to create enough fulcrum action on the opposite side

The farthest it can be pulled back does not function the left side past the "original thickens of the plastic rifle walls."

Might move half a mm. At most.

My friends handle is also missing his logo as well as having tons of "used" marks and scratches on the grip parts in the anodizing.


Really really rough product.

Leaving the worst taste in my mouth from Doomsday Industries.

At this point I probably won't ever buy another thing from them and plan on sending the one I get in the mail back.... If it shows up haha
 
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I honestly do not know what to say, fellows. Mine, and the two others I have seen, work perfectly, have no manufacturing blemishes and are first rate.

I can understand the disappointment and concerns. I don't understand Eric shipping a substandard product or not communicating with you. This is not good and is not what has happened in the past.
 
I honestly do not know what to say, fellows. Mine, and the two others I have seen, work perfectly, have no manufacturing blemishes and are first rate.

I can understand the disappointment and concerns. I don't understand Eric shipping a substandard product or not communicating with you. This is not good and is not what has happened in the past.
Yeah it really is disappointing. I saw nothing but good things on the forums about their products so that's why I jumped at the chance to get one when they were available again. Mine does kinda stick when being pulled back from the right side but doesn't seem as bad as what's been described above. As of writing this I still haven't heard from anyone about my concerns.
 
I really don't understand what is happening with this right now,

I managed to get a couple of these handles out to the UK from the last bunch Eric had in and they work absolutely flawlessly, look great and function as expected. :D

So I am a little surprised by some of the above comments and pic.

I have also recently emailed Eric to have 1 sent to a friend in the US as a gift for his birthday along with a couple of sets of extended take-down pins. :D

Paid for order and had receipt, contact from Eric to say handles were being shipped week commence 4th April after coming back from laser etching, to date nothing has shown up at my friends house and nothing heard from Eric. :(

I am not usually worried by delays in shipping as I understand things happen and delays can occur, having said that I am a little stunned as to the situation just now.

I emailed Eric yesterday so lets hope I hear from him soon and my surprise birthday gift arrives for my friend that side of the pond. :eek:

Lets hope all is well and it is just a hiccup in the otherwise well made and received group of items made there, the website does now show the handles as out of stock, I hope that those of us who have paid for an order see them arrive soon.


Rob :)
 
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This is odd - I actually though the whole point of the re-redesign was to fix the gouging issue in the first place. I have one of the originals - and opted to fix it myself with a bit of filing and clipping the spring vs sending it back for the "improved" model... Glad I did.

It's a shame the new ones are causing so many issue/concerns - hopefully Eric will jump on the thread and explain/make things right.
 
This is odd - I actually though the whole point of the re-redesign was to fix the gouging issue in the first place. I have one of the originals - and opted to fix it myself with a bit of filing and clipping the spring vs sending it back for the "improved" model... Glad I did.

It's a shame the new ones are causing so many issue/concerns - hopefully Eric will jump on the thread and explain/make things right.

I think at this point, he dosnt have a choice if he wants to save his company from this. The shear amount of complaints from people not to mention the lack of communication he has with his customers is Horrible.

It seems like he just grabbed people's money and ran with it.

If I saw this thread before deciding on a purchase I would immediately think twice and probably end up not buying from his company.
 
I think at this point, he dosnt have a choice if he wants to save his company from this. The shear amount of complaints from people not to mention the lack of communication he has with his customers is Horrible.

It seems like he just grabbed people's money and ran with it.

If I saw this thread before deciding on a purchase I would immediately think twice and probably end up not buying from his company.

(1) you just accused a man you have never met of theft!

(2) sheer amount of complaints?? Really??? There have been three or four posted here. Jumping to some invalid conclusions, IMHO.

For the record, I have nothing to do with the company, have never actually met Eric, I'm simply a satisfied customer who is waiting for some explanation from the man instead of calling him a thief and blowing numbers out of proportion.
 
So naturally I got him to come over. He brought it over my house last night. The tolerances are really well done,....... However the handle does not function at all.

Here is my best example to try and describe it.

When the handle is out of the weapon, the hook on the left side designed to grab the plastic bump on the rifle sits very close to the inside of the handle. Pretty much touching the long part that the bolt slides around inside of.

It's important to remember both sides of the handle function the hook as intended when not installed. Further use proved when installed it does not open the hook nearly enough when grabbed on the right hand side.

When it's installed on the rifle; the hook sits much farther away from its natural point of rest and is now being pushed out by the thickness of the rifles plastic walls. Normally this would be fine.

However.... because of the ambi feature. When pulling on the right hand side of the charging handle grips, it does not function the fulcrum action at all. In fact the right side of the handle is loose when in position locked to the rifle.

In other words, the right side is very lose when fully installed, ....when trying to function the handle from the right side, the hook does not lift away and my action of pulling the charging handle back is the only reason the hook lets go of the bump. (It didn't give up easily either) I need to actually put a good amount of force on it to get it to finally "slip" off the plastic bump.

Suffice to say... it didn't work at all. At this rate my plastic bump will be worn down and won't keep the handle in place as designed because the hook is gouging plastic out little bit by bit.

This is really a shame because when functioning the handle from the left hand side, the hook clears the bump with no problems at all and the feeling of pulling back is super smooth because of the tight tolerances ... Exactly what we all wanted and complained about from the PT charging handles lacking.

The right side will literally not function as intended. It just won't allow the right side handle part to slide far enough back to create enough fulcrum action on the opposite side

The farthest it can be pulled back does not function the left side past the "original thickens of the plastic rifle walls."

Might move half a mm. At most.

My friends handle is also missing his logo as well as having tons of "used" marks and scratches on the grip parts in the anodizing.


Really really rough product.

Leaving the worst taste in my mouth from Doomsday Industries.

At this point I probably won't ever buy another thing from them and plan on sending the one I get in the mail back.... If it shows up haha


Here's how it should work... This is the original model, with the sharp edge of the hook filed a bit (which you can't really see here) and 2 coils clipped off the spring.

http://youtu.be/QYTYlocYiSc
 
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(1) you just accused a man you have never met of theft!

(2) sheer amount of complaints?? Really??? There have been three or four posted here. Jumping to some invalid conclusions, IMHO.

For the record, I have nothing to do with the company, have never actually met Eric, I'm simply a satisfied customer who is waiting for some explanation from the man instead of calling him a thief and blowing numbers out of proportion.

Well said! who knows what is happening in this guys life, the problem is we live in a world where everything has to happen yesterday, to wait is the worst thing ever! I can appreciate the concern of the people who have yet to hear from the company regarding delivery or quality. Which is a basic customer right, but you should hold off on the mud slinging until you get an explanation, you have consumer rights to send back an item for a refund, so you have lost nothing but a little time. If and when the company get in touch, i am sure that they will more than accommodating to those who have fallen foul of the latest batch.
I dont know, work for or have had any dealings with said company but give small time peeps, trying to fill a niche market a break...or set up a company yourself. I know of people who have the handle and rave about it, so its obviously a temp glitch.
 
I am soooo shocked by how quickly this has gone south with just 1 or 2 negative comments that it has lead to the assumptions and comments posted.

Attached is a close of my Charging Handle from the head end on.

It has fired approx 1500 Rds since I acquired it this side of the water and has performed flawlessly.

I can see no discernible marks or Gauging on the upper around the little nub, yes I know it too does not have the Logo on it, and I was a little disappointed by that when I got it, but to get one in the UK in itself was good enough for me.

This was one from the batch that became available March time this year, so would be from the batch previous to the one pictured, if it was indeed only just received from the supplier.

I will point out that I am, at this time, waiting on some other Doomsday items to be delivered as a gift to a friend over in the US, so I am in full understanding of the time frame issue, however 1 or 2 bad ones out of how many????

C'mon Guys, we can all get a bit snowed under with work sometimes.... and what if its down to something else ??? :eek:

I don't personally know Eric but I do know when I asked him about the idea of sending a surprise gift to a friend he was very helpful to a poor Brit on the wrong side of the pond.

The ones I have are awesome and I am very happy with the pair I received over here.

So my comment on function, quality and reliability, TOP NOTCH!!!!

I hope that ALL the issues get resolved soon, for everyone.

Rob
 

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My first Doomsday had a logo... the one I got a few months back didn't. I could care less. I don't buy this product to look at. Can't think of a single reason why I would want a logo. I simply want function and both of my handles function perfectly.

That being said, from what I'm reading here I'd be hesitant to order again until this is cleared up. One way or another, I wouldn't go Postal. You ain't buying a car.
 
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