GE APPLIANCE RANT!

[chief38]

This morning I tried to order 3 new GE refrigerator water filters from the GE parts department. They sent me a 15% discount code over the weekend and I wanted to get the real deal GE filters rather than the Chinesium knock offs sold at discounted prices on eBay. Who knows what they put in the Chinese filters? The genuine GE filters are made here in the USA - for whatever that is worth.

I went online and tried to order them however their website would not allow me to enter my 15% discount code which they sent me. It also kept adding freight to the free freight offer when you get 3 or more filters! OK - after getting really frustrated, I decided to call them instead and order over the phone. I called them and of course they have the prompts, push 1 for this, 2 for that, etc. I finally get to the prompt where they ask me to push 2 for refrigerator filters and the prompt does not work. They keep repeating push 1 for this and 2 for that. No option to get a live customer service person or a call back. Finally I gave up!

I did a search and Home Depot carry's genuine GE filters and discounts them for 2 or more. I also had a $20 off coupon from HD which they mail out every once and a while. Long story short, I ordered 3 of them from HD at about a $15 savings over GE even if their coupon code and free freight had worked.

Add in to the mix that my GE refrigerator had been replaced by a brand new one after 2 days of moving into our new home and 4 repairs done to the second unit to get it working right. Our GE dishwasher had to be replaced within the first week, our GE washer has been repaired twice and our GE microwave was shipped incomplete and we had to wait months for the missing accessories that were supposed to come with it.

GE SUCKS!!!!! When they break, I will buy Whirlpool appliances as I have always had great luck with them. GE is now a Chinese owned Company.

Well at least I now feel better - rant over!

 

[Onomea]

We have a GE refrigerator. Bought it new when we bought the house a couple of years ago.

My solution to replacing the $60 water filter every six months/year/whatever was to turn off the water line into the fridge and keep a pitcher of water from the sink chilling in there. Fortunately, our local water is fine for drinking.

That filter is a rip off.

 

[DixieRanger]

Yep feel your frustration. As an oldie & tech challenged rather call on phone or in person but phone's a challenge with push this push that & hitting dead zone. Find local if can & go get. DIY'ers face obstacles maybe intended. Amazon's stuff with home delivery usually works tho.

Sent from my SM-G960U using Tapatalk

 

[JcMack]

GE Appliances division was purchased by Qingdao Haier in 2016. I owned a few Haier window air conditioners prior to 2016 because they were cheap. They lasted about a year but they do make excellent boat anchors. I bought a new Maytag fridge a couple years ago and it was DAO. After 2 repair trips from a technician, I gave up and fixed it myself. I don't what brand of Appliances to buy anymore.

 

[grover99]

Been seeing ads for a pet supply mail order company. To get your business they would give you $20 off your first order if you bought $50 worth plus free shipping. Did what they asked but code for $20 off would not work. Guess they didn't need my business after all. I have gotten where every time I need to order something I check both Walmart online ordering and Amazon. Sometime there is a large difference between prices. However sometimes they are the same. Easy to check and Walmart shipping can be faster if you don't have Amazon Prime.

 

[erikpolcrack]

The best local repair tech in our area - we've been using him for years - says never buy a GE appliance. We had already had that lesson after we first moved here and our fairly new GE dishwasher went on the fritz. It was still under warranty, but after hours/days of telephone battles they finally just told us they wouldn't honor the warranty and wouldn't send an authorized repair tech either. They suggested we contact the place we bought it to see if they would give us a good price for the repair.

 

[mtgianni]

I run a whole house filter with tighter microns than my Frigidaire filter. I just push the "I changed it" button when it changes color.

 

[grover99]

GE Appliances division was purchased by Qingdao Haier in 2016. I owned a few Haier window air conditioners prior to 2016 because they were cheap. They lasted about a year but they do make excellent boat anchors. I bought a new Maytag fridge a couple years ago and it was DAO. After 2 repair trips from a technician, I gave up and fixed it myself. I don't what brand of Appliances to buy anymore.

For what it is worth in the last two years I have bought a new Frigidaire dishwasher and a new Whirlpool range. The dishwasher is a piece of junk but the range is just great. Your experience may be different

 

[erikpolcrack]

GE Appliances division was purchased by Qingdao Haier in 2016. I owned a few Haier window air conditioners prior to 2016 because they were cheap. They lasted about a year but they do make excellent boat anchors. I bought a new Maytag fridge a couple years ago and it was DAO. After 2 repair trips from a technician, I gave up and fixed it myself. I don't what brand of Appliances to buy anymore.

The same top-notch repairman that told us not to buy a GE appliance also recommended against LG and Samsung.

 

[Rustyt1953]

Our three year old LG washer and dryer take a beating with this household and still perform admirably. The washer was made in America and the dryer in Mexico. No complaints.

GE Aviation and the GE Engine Test Cell are both boons and blessings to their respective communities here.

 

[Farmer17]

I had a beautiful, metallic silver front load Samsung washer and dryer that had a paint job better than a lot of nice cars. Problem was, both needed very expensive repairs and after about 4 or 5 years I threw them away. The appliance repair person said all their techs laugh about how Samsung's are so poorly engineered. Often you have to break a functioning part just to get the broken part underneath it out.

 

[fiasconva]

My dad worked for a Westinghouse dealer when I was a kid. His term for anything GE was Generous Defective.

 

[BLACKHAWKNJ]

I knew a man whose father worked for GE, an engineer, in his 18th year he completed a project ahead of schedule and below budget, received lots of praise, a generous bonus. In his 19th year, with his pension vesting date of 20 years coming up, he was given the boot. I am going through my supply of GE lightbulbs, otherwise I buy nothing marked "GE".
Bought a GE labeled/Made in PRC a/c at a yard sale years ago, lasted 300 days. Paid $20.00 for it. The GE marked/Made in Thailand unit I have in my bedroom, 9th summer, paid $45.00 at a Goodwill.
In 1972 I paid $200.00 for a Philco/Ford window unit, weighed a ton. 20 summers, one thing I like was the filer was simply a piece of mesh, bought more at the hardware store, when one got dirty, pulled it out, cut another to fit. Rinsed out the first.

 

[JJEH]

When we bought our current house, it came with GE appliances. They are all from 2014 and already had more issues than the older appliances we had in Oklahoma.

 

[Golddollar]

I guess once upon a time GE made some good appliances. In my last house, I had GE washer and dryer I bought back in 1986. I left them in the house when I moved out in 2005. I had one repair on the washer in all that time and none on the dryer.

When I had this present house built, I had a GE washer and dryer installed. I was kind of taken aback by all the electronic controls as opposed to the mechanical knobs and dials on the previous set. With the life span on the prior applicances I was a little put out when I had to replace the washer after only about 8 years. But for right now both are chugging along.

Now in the interest of transparency I have to say that my appliances are subjected to a lot less stress than normal since I never used them in a family situation.

 

[chief38]

We are in the process right now of having our water tested and after we get the analysis we will figure out what type of filtration system we need. In my last house I installed a whole house filtration system and all was good - I just need to figure out what we have to filter and then get the appropriate media to do that.

As far as GE appliances are concerned, I'd never buy another! We had no choice when we purchased this house, that is what came with it. Once these are shot - I will get another brand, probably Whirlpool which we've always had good luck with. Heck, GE can't even create a working website or hire someone to answer a phone call! PATHETIC!

 

[ladder13]

6 years with Kitchen Aid, our new house choice, owned by Whirlpool, no issues.

 

[Maddog 521]

We stopped paying the high prices for GE filters and order American made filters from Discount Filters. I'd rather buy local and in person from local supplier but they are way to high. Refrigerator filters and furnace filters are quality made products at D F and they ship very quick.

 

[BigBoy99]

We bought a new GE refrigerator a few months ago, replacing a 20+ year old one. We have been getting all kinds of mail from GE wanting us to get a GE service plan. The many plans were offered on a monthly basis. I started looking at the actual cost of the plans. By paying for the GE service plan for 5 years (60 months) you could have bought a brand new refrigerator for what you spent for the service plan!

 

[Jeff423]

My GE stove works great - but it's US made and probably 30 yrs old.