Howdy all, been a while since I've posted on here.
About 2 or 3 weeks ago, I was doing some research regarding the wife's Glock 43. It is an early serial numbered model with a stiff trigger pull. Found out that subsequent models are shipped with "minus" connectors, resulting in a lighter and smoother trigger pull.
I called Glock in Georgia and was directed to the correct department after 2 transfers. The gentleman I spoke with said that in order for me to get the minus connector, I would have to either
A) send the gun to the factory for them to install it OR
B) be a Glock certified armorer or know a GCA and the piece can be sent to that person for installation.
What a load! Why would I send my wife's carry piece out to Glock? What will she be armed with? (She despises revolvers, so my j frame is out of the question).
I've called Smith and Wesson and Ruger regarding parts, services or questions without any such thing! Smith has always had great service and sends small parts to you for free 95% of the time! My Ruger SR1911 had a scratch on the frame and they refinished it for free and sent it back to me in a week's time (I do not carry a 1911, so no big deal).
End of the day, I guess I could purchase the part for $10 or so, but why? I spent $450 on the thing when it came out 4 or 5 years ago!
Ended up disassembling the gun and polishing the components with mothers mag and aluminum polish using only elbow grease and a microfiber cloth. Trigger pull was noticeably smoother and a tad lighter, but still stout.
At the end of the day, with Glock having such a name and reputation, their customer service should mirror their product. I am by no means a "Glock Hater" or think that the Glock brand is terrible. I carry a G19 ever day since I can remember. However, I think a 2.0 compact in 9mm is coming up in the near future for myself...
Thanks for the read and for the venting, and hope yunz have a great and safe week
Crh1943
About 2 or 3 weeks ago, I was doing some research regarding the wife's Glock 43. It is an early serial numbered model with a stiff trigger pull. Found out that subsequent models are shipped with "minus" connectors, resulting in a lighter and smoother trigger pull.
I called Glock in Georgia and was directed to the correct department after 2 transfers. The gentleman I spoke with said that in order for me to get the minus connector, I would have to either
A) send the gun to the factory for them to install it OR
B) be a Glock certified armorer or know a GCA and the piece can be sent to that person for installation.
What a load! Why would I send my wife's carry piece out to Glock? What will she be armed with? (She despises revolvers, so my j frame is out of the question).
I've called Smith and Wesson and Ruger regarding parts, services or questions without any such thing! Smith has always had great service and sends small parts to you for free 95% of the time! My Ruger SR1911 had a scratch on the frame and they refinished it for free and sent it back to me in a week's time (I do not carry a 1911, so no big deal).
End of the day, I guess I could purchase the part for $10 or so, but why? I spent $450 on the thing when it came out 4 or 5 years ago!
Ended up disassembling the gun and polishing the components with mothers mag and aluminum polish using only elbow grease and a microfiber cloth. Trigger pull was noticeably smoother and a tad lighter, but still stout.
At the end of the day, with Glock having such a name and reputation, their customer service should mirror their product. I am by no means a "Glock Hater" or think that the Glock brand is terrible. I carry a G19 ever day since I can remember. However, I think a 2.0 compact in 9mm is coming up in the near future for myself...
Thanks for the read and for the venting, and hope yunz have a great and safe week
Crh1943
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