Got my 317, Not Happy

[mikesus]

Well my 317 came in and it is supposedly new in the box.

Here is what I found:

scratch on frame

grinding inside?

Course the dealer isn't responding to email on Gunbroker and since I told them I was emailing pictures they won't answer my phone calls...

S&W said they would look at it, but not sure if they will be able to do anything.

I guess I will need to start a dispute with my Credit Card.

The dealer on Gunbroker is Tooties


L & A Firearms
1704 W. Main St.
Union City, Tn 38261
731-885-3369 phone
731-885-2290 fax

I can't imagine that they didn't see this.

 

[mikesus]

Well my 317 came in and it is supposedly new in the box.

Here is what I found:

scratch on frame

grinding inside?

Course the dealer isn't responding to email on Gunbroker and since I told them I was emailing pictures they won't answer my phone calls...

S&W said they would look at it, but not sure if they will be able to do anything.

I guess I will need to start a dispute with my Credit Card.

The dealer on Gunbroker is Tooties


L & A Firearms
1704 W. Main St.
Union City, Tn 38261
731-885-3369 phone
731-885-2290 fax

I can't imagine that they didn't see this.

 

[Ohio guy]

Mike, I would not be happy either. Let the factory have a gaze at it, but buy all meens, post a BAD deal about gun broker on this site, under transactions. That is unexceptable, i wish you well.

 

[mikesus]

Well I do have to compliment S&W, the fact that they would even look at it says something. I have a feeling that after this these guys won't be dealing directly anymore. How someone could try to pass this off as NIB is beyond me. And the guy has a great rating too. I am going to give him til tomorrow afternoon to make this right and then its BBB, credit card, and who ever else I can find that might make a difference.

 

[Thiokol]

Originally posted by Ohio guy:
Mike, I would not be happy either. Let the factory have a gaze at it, but buy all meens, post a BAD deal about gun broker on this site, under transactions. That is unexceptable, i wish you well.

Ohio Guy please read the rules. Only transactions that took place on this forum can be reported in the feedback section.

 

[jja327]

The scratch looks like somebody slipped with the Dremel. What are the chances it left the factory that way? Definitely check with S&W to get their opinion.

 

[Mickstix]

If thats actually scuffs inside the frame, my bet is someone dropped it with the hammer cocked?? Possibly tweaked it, causing both the scratch and the mis-aligning.. Either way, I'd be wantin a refund if I paid for "NIB".. Best of luck and keep us posted!

 

[mikesus]

Originally posted by Mickstix:
If thats actually scuffs inside the frame, my bet is someone dropped it with the hammer cocked?? Possibly tweaked it, causing both the scratch and the mis-aligning.. Either way, I'd be wantin a refund if I paid for "NIB".. Best of luck and keep us posted!

When I look at it, it does look like a dremmel job... and that lines up with the scratch on the outside of the frame... And I wasn't going to post feedback here, but I thought folks should know what this guy is selling as NIB as he has other s&w...

 

[mikesus]

Well it would appear that they are dodging my calls... No one answers when I call. They have til 5 pm to take care of this then its off to credit card dispute land.

 

[mikesus]

After faxing them and letting them know this wasn't going away, they have agreed to send another one out. They don't seem to argue about the dremel assessment. Interesting...

 

[mikesus]

What would you guys say the value of the gun is? I am worried that I will ship this one to em and get nothing...

 

[mikesus]

Well they are replacing it, the new one is on its way.