Idiot car dealership strikes again

When I got my diesel pickup back after an oil change, I checked dipstick and it showed no oil! I showed it to the service manager and he said he would look into it. He said it just an "engine quirk" and it would be OK after I drove it a while but he did take the truck back into the shop and when it came back, the oil was registering on the dipstick.

I think the gas engine guy did the oil change on my diesel pickup. The oil sump on the gas engine takes about 6 quarts while the diesel oil sump holds 11 quarts. I just bet he was thinking gas engine when putting oil in my diesel engine. I've never gone back to that dealer.
 
LVSteve said:
People calling me a liar don't do well. The guy I did the extraction with would be "less than impressed" with that kind of accusation too. As for getting it towed to the shop, who has the time and money for that?
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I certainly hope you don't think I was calling you a liar. If you do then go back and reread the post and do not misconstrue the meaning.
 
Is the oil foamy looking or cream colored? If it got whipped up by the crankshaft you may want to ask for a change to new oil at the correct level.
Good luck.
 
Even being disabled, I resist having a dealership or shop do my routine maintenance. I've actually coordinated surgeries so I could crawl under my pickup so I could change the oil. First, I am cheap, why pay someone to do something that I can do? Second, doing my own preventative maintenance allows me to feel like I am still productive. And third, I hate the idea of paying book time for a job that I know takes 20% of the identified shop time!
 
Legal type tread depth in Kiwiland is 1.5 mm. Policy on patrol cars is tyres get changed when tread depth 3mm.

Took my patrol car in for its regular 15,000 k service at nearby city where dealership is located.. Before every service we drop by our local tyre dealership to check the tyres. Was told we had 4.5-5 mm on rear tyres and would be good for another 10,000 k + (front wheel drive, rear tyres last about 3 times as long as front as department does not like to pay for rotation). When the service was completed picked up the car to be told it needed new tyres on the back and was booked into the nearest tyre shop for later that week.

Returned to our local tyre dealership and plenty of tread left.

6 weeks and 15,000 k later same thing. This time query it with the service manager who states policy is to replace at 4.5mm and we were at that on both rear tyres. Would not believe that policy was 3mm until we got him to phone the department fleet manager.

Wonder how many "still good" tyres got changed at that dealership well before their time.
 
lrrifleman said:
I hate the idea of paying book time for a job that I know takes 20% of the identified shop time!
Click to expand...

I have a very close friend who owns a car dealership. We go back a long way. He confided in me, that he makes his living off the service department. He said, if he could somehow get everyone who purchased a new vehicle at his dealership to bring their vehicle back to his service department for all of the required service work, he could give the new vehicles away for free!
 
A few years back, when I took my diesel Audi to the dealership for service, it seemed all went well. As I was driving the car off the lot, the dealership owner ( friend of mine) rang my cell phone as he was running after me and waving his arms; the kid working in the service dept. had filled my car with gasoline. eek:
 
Kiwi cop said:
Legal type tread depth in Kiwiland is 1.5 mm. Policy on patrol cars is tyres get changed when tread depth 3mm.

Took my patrol car in for its regular 15,000 k service at nearby city where dealership is located.. Before every service we drop by our local tyre dealership to check the tyres. Was told we had 4.5-5 mm on rear tyres and would be good for another 10,000 k + (front wheel drive, rear tyres last about 3 times as long as front as department does not like to pay for rotation). When the service was completed picked up the car to be told it needed new tyres on the back and was booked into the nearest tyre shop for later that week.

Returned to our local tyre dealership and plenty of tread left.

6 weeks and 15,000 k later same thing. This time query it with the service manager who states policy is to replace at 4.5mm and we were at that on both rear tyres. Would not believe that policy was 3mm until we got him to phone the department fleet manager.

Wonder how many "still good" tyres got changed at that dealership well before their time.
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I am sure they don't throw them away. A good used tire here is $35 installed. Someone is using them for free trailer tires.
 
Last edited:
I learned my lesson the hard way many years ago about going to a dealership for service - unless it is for something under warranty. I've often heard that dealerships make more profit from the service shop than from selling cars, and I believe it.
 
GaryS said:
There should be a label on the driver's door jamb with the specifications for that specific vehicle.
Click to expand...


That only works if you have the exact same tires now. Let's say I went from a 275/70/17 to a 305/60/17. What's the correct inflation number now as it changes with tire size.


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