Gosh, if I posted every annoyance or grievance I had with retail employees I'd be posting all day.
No, it's not just that.
Let me give a fairly simplistic, but an opposite type of example....
feed stores.
Now for those who are not of the rural background, let me explain. There are probably as many different types of animal feel as there are types of cartridges, maybe more. And, to make matters even more complicated, there are variations within those types of feed.
In poultry feed alone, there are so many variations that it almost takes a degree in animal husbandry to figure out exactly what it is you want or need. Is it for chickens, ducks, turkeys, or game birds? If it's for chickens, is it for meat birds or laying chickens? Is it for adult birds or chicks? Do you want it in pellets or crumbles? Do you want it medicated or non-medicated? Do you want 16%, 18%, or 20% protein? Now that's just for
poultry. There are also at least that many variations for horses, cattle, sheep, swine, rabbits, goats, ad infinitum. Anyway, you get my drift.
Okay, so the other day I jump in the pickup and drive to the local feed store. I go up to the sixteen-year old kid behind the counter and say, "Bobby, I need a 50-pound sack of COB." Now, again for those of you who aren't familiar with horse feed, COB is an abbreviation for corn, oats, and barley.
Bobby looks up at me and says, "D'ya want that wet or dry?" Again, for those not familiar with this particular product, wet COB means that they've added molasses to it, while dry COB is just straight grain. Bottom line...the kid knew his stuff.
I guess my point from all this ramblin' is that stores should either hire people who have a knowledge of their product or at least put forth the time and effort to do some serious employee training. If a store's main objective is to serve the customer, you would think they would do everything they possibly could to educate their employees to do so. That's all. No biggie.