Here is the original thread.
http://smith-wessonforum.com/smith-...014-issue-new-m-p-45c-frame-not-straight.html
I got an email back from S&W Customer Service today which read:
Thank you for contacting us. After review of the pictures you sent it does appear that the slide is not sitting properly on the rails. I recommend returning the firearm for repair. Please follow the instructions listed below:
For a pre-paid and pre-insured warranty return shipping label please follow the link below.
The prepaid return label will be sent to you via email along with instructions within three business days.
Only product deemed to be under warranty can receive a shipping label via this online method. If you are unable to obtain a label via our web site please follow the instructions below.
You may send the gun in for repair addressed to:
SAWREP
2100 Roosevelt Avenue
Springfield, MA 01104
Shipment via UPS Next Day Air or Fedex Priority service will be required.
Please include a cover letter describing the work you would like us to perform along with your return ship to information. An estimate will then be generated and mailed to you in approximately 3 weeks after receipt of the firearm. Once payment is received work will commence. Our current turn-around time is 6 to 8 weeks.
If further assistance is required please reply accordingly.
http://smith-wessonforum.com/smith-...014-issue-new-m-p-45c-frame-not-straight.html
I got an email back from S&W Customer Service today which read:
Thank you for contacting us. After review of the pictures you sent it does appear that the slide is not sitting properly on the rails. I recommend returning the firearm for repair. Please follow the instructions listed below:
For a pre-paid and pre-insured warranty return shipping label please follow the link below.
The prepaid return label will be sent to you via email along with instructions within three business days.
Only product deemed to be under warranty can receive a shipping label via this online method. If you are unable to obtain a label via our web site please follow the instructions below.
You may send the gun in for repair addressed to:
SAWREP
2100 Roosevelt Avenue
Springfield, MA 01104
Shipment via UPS Next Day Air or Fedex Priority service will be required.
Please include a cover letter describing the work you would like us to perform along with your return ship to information. An estimate will then be generated and mailed to you in approximately 3 weeks after receipt of the firearm. Once payment is received work will commence. Our current turn-around time is 6 to 8 weeks.
If further assistance is required please reply accordingly.


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