I'm having an issue with my new gun. I bought a new back strap to put on it but I cannot get the back strap release to come out (my fiancé could not get it either). Anybody know what I should do?
As stated above, use silicone grease only. Any petroleum product will soften the plastic and make it worse. You do have to be careful not to break off the little "nubbin" on the tool.