You're on the right track with letting your warranty and customer service take care of the problem.
I had a new 40c with an 8.5 lb trigger and got with customer service for an "out of spec" warranty claim. S&W took over from there and I got a really, really, sweet trigger back in return at no cost to me.
I have a 2014 production Pro 5 9mm and I'm happy to say the trigger was within spec and has been quite acceptable. Even so, the 40c that came back has a cleanness and smoothness that my Pro trigger does not have.
The moral of my story based on my experience with S&W, I think you will be pleased with the result of your warranty work and have have a Pro that will meet your expectations.
I had a new 40c with an 8.5 lb trigger and got with customer service for an "out of spec" warranty claim. S&W took over from there and I got a really, really, sweet trigger back in return at no cost to me.
I have a 2014 production Pro 5 9mm and I'm happy to say the trigger was within spec and has been quite acceptable. Even so, the 40c that came back has a cleanness and smoothness that my Pro trigger does not have.
The moral of my story based on my experience with S&W, I think you will be pleased with the result of your warranty work and have have a Pro that will meet your expectations.
Last edited: