M&P Shield 9 garbage wish I hadn't bought

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So the real problem is the GF is not strong enough to pull the slide back? This is a common issue among some females and fewer males. The way to get around this is instead of pulling the slide back, have her hold the slide with her non-strong hand and PUSH the gun forward with the strong arm/hand... This way the non strong hand just holds the slide in place and the strong hand does all the work.

It works very well...

Give it a try... even with your snap caps... and let me know if it works for you...

BTW, I too would offer best price and shipping from you through my FFL....
 
I'm over in the "northern seacoast" area....(rochester-ish). I hope the OP is closer to me and I'm able to take this troublemaker off of his hands before you can:cool:
 
My wife is disabled, and she can't manipulate the slide on most semis. The only two pistols she has been able to handle the slide on are the LC9 and the Shield.

The overwhelming majority of Shield owners are very happy with their guns. The overwhelming majority of people who contact S&W rate their CS very highly. That is not to say that there isn't a problem Shield out there, or that there isn't a S&W rep who was discourteous. (I have had one contact with a S&W rep that wasn't what I would call great, but overall, my experiences with S&W have been very, very good.)

To mrmrules: I think the reason most people aren't responding positively is that because they have exactly the opposite experience and opinion, and when you write a post that is hostile in tone and describing a highly regarded pistol as junk, it doesn't elicit empathy. It comes across as if you have extreme buyer's remorse, and are trying to justify getting rid of the gun, instead of learning to operate it correctly. Likewise, if the S&W rep was rude, that needs to be addressed...but it isn't typical of S&W's customer service.

If you want another gun, that's fine...you should have one that you and your girlfriend like and can handle. As others have mentioned, maybe a revolver is the better choice. In any case, you will have no problem whatsoever selling your Shield, so I wouldn't just take what the dealer offers you (unless he gives you full credit) without trying to sell it here, or online, first.
 
She has tried cocking it different ways with 50% success. Sometimes it binds sometimes it dosent. As far as people not responding in a positive manner thats ok. I didnt put the post up to make people happy I put it up to let them know my experiance has been a negative one. They can tell me all day long that the guns great and defend it till the cows come home but the truth is that we have found this gun to be unreliable and very fickle. I have a few other guns and none have the same symptoms as this one. I am plenty strong enough to pull the slide back and it still binds with me doing it, although moreso with her then I. The truth is that if someone breaks into the house and she cant properly easily without a doubt cock this thing and defend herself with this gun its worthless. I dont think were the issue here as we have other guns and can cock the slides easily without malfunction. The gun is tempermental at best and I am not comfortable in it saving her life in a bad situation. Argue all you want I am just telling you my opinion. I have responded to all emails. Thank you
 
Its got nothing to do with buyers remorse we love the look and feel of the gun and the good reviews we read. It was $450 its not like I bought a 400K house and am getting cold feet it wasn't a big investment at all we are just dissapointed in how it works and the customer service. Not saying everyone has this experiance we are just sharing ours. If we had a good experiance we would have shared that also. We are going to take it to the dealer tomorrow for a second opinion. I have invited everyone who emailed me locally to come and try the gun out at my house if they like. Thanks
 
I'm in the same boat. My very small autos (Kahr PM9 and Shield) have strong recoil springs that require a little strength to operate. My 4' 10 1/2" wife cannot pull the slide back so she's not interested in them. Right now she shoots (when I can get her to the range) a S&W Model 13-3 revolver. She shoots .38's in this revolver that is stout enough to shoot .357's, but the mass of the pistol reduces the perceived recoil, which she likes. I have talked about a Lady Smith with her, but I doubt the extra recoil compared to the 13-3 would appeal to her.
 
She has tried cocking it different ways with 50% success. Sometimes it binds sometimes it dosent. As far as people not responding in a positive manner thats ok. I didnt put the post up to make people happy I put it up to let them know my experiance has been a negative one. They can tell me all day long that the guns great and defend it till the cows come home but the truth is that we have found this gun to be unreliable and very fickle. I have a few other guns and none have the same symptoms as this one. I am plenty strong enough to pull the slide back and it still binds with me doing it, although moreso with her then I. The truth is that if someone breaks into the house and she cant properly easily without a doubt cock this thing and defend herself with this gun its worthless. I dont think were the issue here as we have other guns and can cock the slides easily without malfunction. The gun is tempermental at best and I am not comfortable in it saving her life in a bad situation. Argue all you want I am just telling you my opinion. I have responded to all emails. Thank you


Mrmrules

Is your recoil spring aligned properly?

I read months back a person having issues and come to find out the recoil spring was not aligned properly and it would bind making the slide not go into battery.

Wish I could remember the post. I only vaguely remember bits and pieces of the discussion.

Russ
 
Its got nothing to do with buyers remorse we love the look and feel of the gun and the good reviews we read. It was $450 its not like I bought a 400K house and am getting cold feet it wasn't a big investment at all we are just dissapointed in how it works and the customer service. Not saying everyone has this experiance we are just sharing ours. If we had a good experiance we would have shared that also. We are going to take it to the dealer tomorrow for a second opinion. I have invited everyone who emailed me locally to come and try the gun out at my house if they like. Thanks

I am not defending poor customer support but in light of the overwhelming demand for guns lately due to Pres Obama and followers screaming gun control I would imagine it isn't real fun seeing your workload go through the roof. I think we need to cut these hard working folks at S&W and other gun manufacturers some slack.

Russ
 
I checked the spring its aligned properly. I am going to take the gun in tomorrow to let the shop owner have it and troubleshoot it. As far as cutting these folks some slack I think thats rediculous I work just as hard for my money as anyone does and they offered the lifetime warranty with the gun so to take them up on it I didnt think was unreasonable at all to expect what I paid for. I do understand they are swamped but if they dont have time to honor the warranty then why offer one? I was very polite on the phone just hoping to get the gun to operate correctly just like how all of my others do. If they told me there would be a long wait then that would have been fine. The fact that she told me that there was nothing she was going to do is what pissed me off. If someone has an issue with a brand new gun out of the box why wouldnt they look at the gun to confirm it wasnt a manufacturing or workmanship issue? Hopefully the gun shop can help me out. Thanks
 
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Mrmrules

Is your recoil spring aligned properly?

I read months back a person having issues and come to find out the recoil spring was not aligned properly and it would bind making the slide not go into battery.

Wish I could remember the post. I only vaguely remember bits and pieces of the discussion.

Russ

I'm with you Russ, I remember that as well.
 
Yes, I recall the post also -- if you get the double recoil spring out of line before you put the slide back on the rails after field stripping your pistol, it will bind and cause it to stop short of fully going into battery. It's worth taking it apart to double check that the spring assembly is absolutely straight front to back before deciding that the pistol is not working properly.


As you've heard again and again, any one of us would take the Shield off your hands gladly -- because with a little TLC and some breaking in -- magazine springs and recoil springs will loosen up with use -- this pistol is a winner. You've had a bad experience and associate a lot of bad feelings with this pistol, so you'll probably be happier with a different one. By the way, one of the reasons the action is a little stiff is that double recoil spring -- which is also responsible for a small gun like the Shield being such a soft shooter (low "felt" recoil). S&W tried to balance the tensions, you just don't like the balance point they chose.

(Sorry -- i was writing at the same time as you were, so we "cross posted".)
 
Sounds like that would only compound your problem. :confused: I'd be curious to know what the dealer has to say about it. Do let us know......
 
I was very polite on the phone just hoping to get the gun to operate correctly just like how all of my others do. If they told me there would be a long wait then that would have been fine. The fact that she told me that there was nothing she was going to do is what pissed me off. If someone has an issue with a brand new gun out of the box why wouldnt they look at the gun to confirm it wasnt a manufacturing or workmanship issue?

Unless you just don't want the gun, I would call back and ask to speak to a manager, and talk to him or her about your experience. I have been confronted many times with poor service from various companies, and I don't get angry, I start going up the chain of command. Most major companies value their customers, and want to make them happy...for repeat business...and if they have a problem rep (or maybe one who was just having a bad day) they want to know about it and will make it right.
 
Is there a stiffer spring available for this gun?

Not that I've heard of. I'd check that spring though & see if it looks weird or something. My wife likes our Glock 19 over any other center fire shes tried, including our Shield. BTW the PK 380 did have a recall awhile back, just so ya know. Good Luck!:)
 
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I just got a Shield also.

I swore up and down if mine hung up just before locking into battery I was going to sell the dang thing. Well guess what? It DID but I didn't. :confused:

It does lock up when the slide is released from full back. But I'm worried about maybe bumping out of battery, in a holster, during presentation, whenever, I want it in battery so the thing fires, right?!?!

The problem is after a couple hundred rounds I have a hard time getting it to hang up. Then someone here told me this tidbit:

Put in a snap cap or a fired shell and let it catch just out of battery. When you pull the trigger slowly you will see it go into battery just before firing! The slide is hanging up on the trigger bar or something, and it releases when you pull the trigger.

Now I may do some polishing inside, but it just hasn't been an issue even when I try to make it fail.

Give that a whirl and tell us what happens.
 
I think the op pretty much made his mind up how he feel's. I dont think anything we say or do will change his mind.

One riding the slide will cause it not to fully go into battery that's with any semi automatic. All my semi auto's from my AR to my 1911 will have chamber issues when riding the slide/Charging handle.

My guess is the reason its binding up is because his GF is limp wristing it. My buddy cant shoot my glock to save his life because he limp wrist every round. The thing will fail to go back into battery every single time.

As far as Smith and Wesson's phone support being rude. Remember if you called in with a attitude and a chip on your shoulder your not going to get good service.
 
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