Midway and Shipping Cost

[ATF]

Joe you should bring this to the attention of S&W because if there is a defective batch of mags out there they need to know about it

 

[GB]

I buy from Midway with some regularity. I have always had good service. The shipping costs were much worse before they instituted the new shipping program(although not as good as they were a decade or so ago when they paid the freight). I will say that I seldom buy things that are not on sale, unless it is something I need and can't find locally. I do a lot of my shopping on Friday, when they have the new clearance stuff. Mostly I buy reloading stuff ( Dies and molds), parts and on occasion, ammo or, very seldom, bullets that are on sale, and I do watch the shipping charges and if they are higher than I think they ought to be, I edit my cart and order that stuff later(or not at all)

Now I have to agree with the original poster and all that have followed. A defective part should be taken care of, without additional cost to me. Fixing problems is part of doing business.

Lastly, as someone who has spent more than a little time ordering stuff and things for customers and listening to my accounting department whine about how much money we were losing on shipping and knowing how much we were charging for freight(over and above what it really cost). The cost of fixing FUBARs (like the defective mag, above) is why sometimes the original shipping cost seems high. Fixing things has to be figured into the overall shipping cost program.

I really don't see a lot of difference in any of the places I buy from. I try to shop for deals on the things I need. Sometimes I have to pay more to get stuff I want but I try not to buy from people that, I feel, don't treat me right.

 

[shakyshoot]

When you order from Midway, always click on the "free shipping" button from the menu on any page. Add a cheap free shipping item, and it will usually cut your bill by MORE than the price of that item. I.E. add a $4 knife or tool and save $8 on shipping. You need at least $25 in your cart other than the free ship item for it to work.

 

[moxie]

CALL them.

 

[jrs70]

If I had the same problem as the OP I would contact the BBB. I always checking the shipping no matter who I buy from. If I think it is to high I don't buy it.

 

[505Gibbs]

I don't have a nickle in Midway but here's my $0.02.
Go out and price cardboard boxes, plastic 'pop corn' or bubble wrap! I've shipped enough on Ebay and it isn't inexpensive[yes, you can add it in on the shipping cost]. Additionally, the two biggest shippers 'Brown' and FedEx changed their pricing structure I think starting in 2015.
Its not just weight and distance but also the physical dimensions of the 'box' that add in to the final price charged. Add to that a fuel surcharge depending on your location relative to a distribution point and you can get the price up there in a hurry.
As mentioned earlier in posts - don't like it - don't buy.

 

[shakyshoot]

I don't have a nickle in Midway but here's my $0.02.
Go out and price cardboard boxes, plastic 'pop corn' or bubble wrap! I've shipped enough on Ebay and it isn't inexpensive[yes, you can add it in on the shipping cost]. Additionally, the two biggest shippers 'Brown' and FedEx changed their pricing structure I think starting in 2015.
Its not just weight and distance but also the physical dimensions of the 'box' that add in to the final price charged. Add to that a fuel surcharge depending on your location relative to a distribution point and you can get the price up there in a hurry.
As mentioned earlier in posts - don't like it - don't buy.

Agreed--I'm sure Midway gets a better deal than you and I, but many people don't realize how expensive shipping has become. I sell glassware on ebay and another site, and I can tell you, it has gone up every year for about the last 7 years. Just recently I had a guy complaining about my shipping cost, saying an item COULDN'T be more than 2 lb shipping weight. Well, the item by itself was 1 lb 14 oz, so I guess he thought glass in an envelope would be just fine. If a seller has free shipping or what you think is "reasonable" shipping, it's built into the price. Either way you're paying for it.

 

[1hatchet]

Midway charges a Premium for shipping of Ammunition and Flammable Lubricants and Cleaners.

As far a communicating with Midway CS no emails phone calls only for better service.

 

[sunnyd]

Have always gotten satisfaction from their CS if I called them.

 

[shooter1911]

Midway's shipping has always been ridiculous. I try to avoid them if I can.

Ditto on that. Call and ask for Larry and they will give you his daughter. She is reasonable and will probably take care of you.

 

[Twogunnes]

I purchase through Midway, a lot. Yes their shipping seems high at times. But they are great to deal with. Other than shipping no disappointments! I would think if you called them they would do something to make it wright.

 

[hoc9sw]

I've just received my first order from Midway (two days before estimated delivery). I needed (OK, wanted) some extra mags for my .22 compact. Academy (local) has them at $40, plus sales tax.

The Midway price was less (at $30), and I think a dollar or two less than S&W considering shipping. But I decided to run the game. So I found a free shipping 5.11 pouch (on sale), which wiped out the total shipping charge. That also pushed me over $100, and I found a $15 off $100 code.

In the end I got the three mags for $31.33 each.

Accepting that there are some sites that have them for a buck or two less, but after having been shafted for $6000 (yes, $6K) in an online transaction, I am risk-averse.

So in a 1 transaction situation, I am 100% satisfied. If the next one goes badly, well... we all know how dangerous first impressions are. But so far, so good.

 

[grover99]

I have an advantage in that I can drive to midway and pick up ammunition in person so I have never had them ship ammo to me. however sometimes smaller items are cheaper to have shipped than to drive 50 miles. sometimes they're shipping does seem high for example $4.98 to ship a single magazine while for an example cheaper than dirt only wanted $16 to ship the same magazine. What I think is midway's shipping is close to their cost while cheaper than dirt makes a good profit on their shipping

 

[hardluk1]

Ya gota pay attention the shipping section when you order . I get most smaller items USPS and get it quickly and cost is looow compared to most other shippers. Between fedx , ups and usps there a wide variable in shipping charges . The one time I got a bad order it was covered FREE with a shipping label for the return of wrong part . I also called about the problem order not thru the web site .

 

[Derosa]

Customer service needs to be renamed Common Sense. A sign needs to be posted above the entrance to the building: "Would you buy from us?"