Applying the same amount of torque to each bolt would not fix the differing gaps on the scope mount. If one side is just snugged down all the way down (to the right torque setting or not), before adjusting the other side, then there will always be a larger gap on one side than the other.
You must adjust each bolt a little at a time moving from side to side to get the gap (and there should be one) on either side the same, however i'm extremely skeptical that this is the problem here.
For such a large problem to exist i would guess that either the mount isn't true, the picatinny rail isn't square or less likely it has been mounted incorrectly (which the pictures don't seem to indicate) or the scope is broken. My money is on the mount being out of kilter given that both windage and elevation are both cranked out.