A new .40 shield, no safety, cracked a few days ago while shooting factory ammunition. S&W has sent a return ticket. Based on what I'm reading, however, I have every expectation that Smith won't honor their warranty. It seems every other case I've read, they've kept the weapon and offered to sell the owner a new pistol at a slight discount.
I don't generally quote myself, but this post has aged, so to bring it forward to current; I received the letter from S&W today, advising that they won't honor their warranty. They stated the cracked frame isn't a defect in the product.
No surprise there. I haven't found a case online of a report of a failed shield in which they did honor their warranty.
One pistol with a failure out of battery, and another with less than 200 rounds of factory ammunition and a crack in the frame. Impressive.
Like most other reports I've encountered, S&W offered to sell me a new handgun. Won't honor the warranty, but will be happy to sell me another at a slightly discounted price.
Unimpressive.
I dunno... I shoot on a Weekly basis and put (at least) 50 rounds through my Shield each time. I've had my Shield for over three years now... So 3(yrs) x 52(Weeks/yr) x 50(rounds) = 7800 rounds total. Not that hard to imagine.Thought 2- The Shield is a defense gun. I expect people to fire it, and be comfortable shooting it. But I doubt i'll ever reach the point where I have 1000 or more rounds through my self defense gun. Seems excessive to fire it that much. That's just me, and my opinion.