Wondering how others may have handle similar situations, while I wait until Monday to call Smith & Wesson. I have a S&W Model 627 "Pro Series" stainless revolver, purchased 2012. Its aggregate round count is <100 rounds. Just got back from a brief range outing, pulled it out of the holster to clean / inspect, and discovered a crack in the frame! Hope the pictures upload properly, and pardon the holster dust.
In the meantime, in your experience, what can I expect from S&W customer support in regards to a fix (or replacement)? Will they cover this under their usual warranty?
Also, FWIW, this revolver also locked up after 50 or so rounds, because as it turns out, the cylinder hand broke. S&W fixed that for me a few months ago (8 week turnaround time for the fix, which they charged me the freight). Can you feel my pain?
Thanks in advance,
Hitpure
Addendum:
Uploaded pix to follow...
In the meantime, in your experience, what can I expect from S&W customer support in regards to a fix (or replacement)? Will they cover this under their usual warranty?
Also, FWIW, this revolver also locked up after 50 or so rounds, because as it turns out, the cylinder hand broke. S&W fixed that for me a few months ago (8 week turnaround time for the fix, which they charged me the freight). Can you feel my pain?
Thanks in advance,
Hitpure
Addendum:
Uploaded pix to follow...
Last edited: