My Shield .45, one night stand

Popeye77

Popeye77

Member
Joined
Jan 23, 2013
Messages
184
Reaction score
107
Location
Conroe, Texas
Picked her up yesterday cleaned her up. Oiled her up put her to bed. Took her to the range but alas no bang, pop nor even a poof. Called S&W they said send her back home now all I have is her picture.

20180613_221358


Wondering how long the turnaround time is. :mad:
Man, did she feel good in my hand.
 
Last edited:
Register to hide this ad
Well I have to admit this was a shock after all the good things I read and researched. I have NEVER I repeat NEVER had a new gun not go BANG. All I can say is when I get it back it better not even hiccup. This is my first and will be my primary carry gun.
 
My M&P .40 full size went back to S&W because the mags full or empty would not drop out of the frame.

Received @ SW: Feb 23, 2018
I PU @ Trader Jerry's 6/7/2018

They put a new frame on it which changes the S/N -- reason it could not be sent to my home.

I'm glad they fixed it at no charge but sure took their time. Lead time and inquiry was 4-6 weeks then 2-4 weeks then 2 more weeks -- which was 3 weeks. I couldn't get a firm commitment from S&W about the status even when I initiated an inquiry.

Oh well...
 
wittmeba said:
They put a new frame on it which changes the S/N -- reason it could not be sent to my home.

Oh well...
Click to expand...

I won't even pretend to know the labyrinth of AFT rules, but:

A couple of years ago my brother had a new Ruger single action revolver which had a major problem. He returned it to Ruger and they informed him they could not repair it. Ruger told him to choose any of their single action revolvers and they would send it to him at no charge. He made his choice and Ruger sent the handgun via Fed Ex to his house. No paperwork or FFL required.

My brother and I thought it strange, but we don't know the rules.

It does show excellent customer service in action. When I'm in the market for a single action revolver again, guess which brand I'll buy.
 
I wish we knew more about what happened.

Was there a light strike on the primer?
Did you hear a click when the trigger was pulled?
Did you do any dry practice with it before going to the range?
Was the slide fully in battery?

I'm sure I could come up with more questions. I just wish we could have tried to help you before you sent it back. Sometimes it's something simple.
 
Rastoff said:
I wish we knew more about what happened.

Was there a light strike on the primer?
Did you hear a click when the trigger was pulled?
Did you do any dry practice with it before going to the range?
Was the slide fully in battery?

I'm sure I could come up with more questions. I just wish we could have tried to help you before you sent it back. Sometimes it's something simple.
Click to expand...

Yes I test fired it the night before
No the trigger would not go back far enough. It would click with the safety on (trigger had full travel) and the magazine out.
Yes the slide was in full battery.
No I did not test fire it with the safety on and the mag out. It was a moot point by then something was very wrong.
When I described to the Rep what was going on he pretty much said don't do anything just send it back.
Thank you for your concern and willingness to help.
 
Last edited:
Thank you for those answers Popeye77. It really answers the questions I had.
Popeye77 said:
It would click with the safety on (trigger had full travel) and the magazine out.
Click to expand...
This definitely should not happen. With the thumb safety on, the trigger should not move. It will have a little slack, but it really should only move a tiny bit. When you have a working model you'll see what I'm saying.

I suspect there is an issue with your trigger bar. Of course we don't know so, I'm just guessing. Still, sending it in was the right thing. There are multiple issues here.
 
Bob Thorton said:
If there was nothing wrong other than a rush to judgement I would imagine less than a week.
Sorry to hear that, if I can't get through at least 500 rounds without any bobble including my limp wrist it's sold and I go back to revolver.

I'm on a 3.6 9mm right now, first sign of any trouble it goes.
I only ever go back for ammo capacity and the quicker reloads, other than that I trust no semi-automatic further than spit !


Any problem with this latest and I'm staying on revolvers for good. I'm close to 20 guns now in the last 3 years and a whole butch of money wasted.
Click to expand...

What is this 3.6 9mm you speak of? Is this a new S&W I need to try?

I hope the 500 rounds you put through each of your 20 guns over the last three years consisted of different projectile weights, velocities, brands, and ogive shapes to assure that the bobbles weren't simple ammunition problems.
 
Bob Thorton said:
...if I can't get through at least 500 rounds without any bobble including my limp wrist...
Click to expand...
I feel the same. If a gun can't go at least 500 rounds with my defensive ammo, without any malfunction and without cleaning or oil, I wouldn't carry it.

However, I seem to have better luck than you. All the semi-autos I have will pass this test.
 
Update:
Got a shipping notice today she's one her way back be here Tuesday. Then I will found out how she shoots and what they did to her.
 
If this was a new platform, the reaction would be different. But since the Shield has made its reputation for years now, it'll most likely be considered a fluke rather than tarnish its reputation.
 
Didn't get a chance to call today but I will Monday and see if they can tell me what happened. I agree it is probably a fluke. Humans made it humans fail. I'll know better when I find out what the problem was.
 
There should be some basic description of what they did / parts replaced on the paperwork included with the gun in the box.
 
She's back no explanation but had been fired. They smoothed her out and without a doubt worked on the trigger feels good. Range time tomorrow. Also looks like she was polished a bit and lubed.
 
Rastoff said:
I feel the same. If a gun can't go at least 500 rounds with my defensive ammo, without any malfunction and without cleaning or oil, I wouldn't carry it.

However, I seem to have better luck than you. All the semi-autos I have will pass this test.
Click to expand...

People ,,, remember like all things , guns are different.
You people are spoiled, we use to have a gun sent to a good smith
to get good feeding from ONE brand of ammo.
Today many guns shoot MOST brands and types.
Always let the gun pick the ammo it likes.
To do otherwise invites problems.
That is why I like FMJ or loads that feed like FMJ.[don't need to hold your mouth right"just in case"]
 
Range test today Win white box and Speer Gold Dots. No problems and the trigger is too good to replace. Not as good as my Sig bet better than most. Bottom line very happy with it. Now to clean it and shoot again tomorrow. There was not expanation of anything just signed off with a signature.
 
dipperdave said:
I won't even pretend to know the labyrinth of AFT rules, but:

A couple of years ago my brother had a new Ruger single action revolver which had a major problem. He returned it to Ruger and they informed him they could not repair it. Ruger told him to choose any of their single action revolvers and they would send it to him at no charge. He made his choice and Ruger sent the handgun via Fed Ex to his house. No paperwork or FFL required.

My brother and I thought it strange, but we don't know the rules.

It does show excellent customer service in action. When I'm in the market for a single action revolver again, guess which brand I'll buy.
Click to expand...
If they built him a new gun and stamped it with the same serial number, that just may be legal. If it's a new gun with different sn it's supposed go thru a FFL.
 
If you got a new frame, which sounds like you did, then there was a tolerance issue with the old frame that affected something. Once they decided a new frame was in order, the diagnosis stopped there. I don't believe the factory has any obligation to tell you anything more. Imagine the "tin hat" crowd wanting to know the serial range, what did and didn't work, ammo, day of the week and moon phase... They would drive the factory people crazy thinking they do, might, think they could, have a related problem and owe them some kind of fix. These things have a great warranty and nothing else but sending it home (like you did) will result in a clean bill of health.
 
What they did shouldn't be a mystery; call the M&P support dept and don't hang up until they tell you what they did.
 
You must log in or register to reply here.

Similar threads

S
It's all just stuff...
2 3
Replies
70
Views
3K
flash60601
F
D
Update on my 4" PC Shield plus trigger
Replies
0
Views
141
DartonJager
D
Faulkner
About a month ago . . .
2
Replies
45
Views
3K
steelslaver
steelslaver
chief38
FINALLY GOT MY WIFE TO THE RANGE AFTER 45 YEARS AND SHE SHOT HER DAD'S OLD REVOLVER
Replies
11
Views
1K
SGT ROCK 11B
SGT ROCK 11B
C
Morons
2
Replies
44
Views
3K
Autonomous
Autonomous

Latest posts

Back
Top