New 629 - POI way off

So I am guessing that when they test fire new guns the just pull the trigger and don't actually aim at anything? Otherwise this would show up in testing?

Every gun should come with a test target. That would eliminate this baloney
I think the test firing is purely a function test, no target involved. Of the very few new handguns I have purchased, the only one that came with a test target was my Ruger Mk II Government Target 22 pistol.
 
So I am guessing that when they test fire new guns the just pull the trigger and don't actually aim at anything? Otherwise this would show up in testing?

Every gun should come with a test target. That would eliminate this baloney

I was at the factory shortly after they started shipping Sigma's. There was a guy in a booth doing the test firing. The guns would go in one side on a conveyor belt. The guy would take it, put in a full magazine then put the muzzle into a hole that led to the bullet stop and fire until the slide locked back. If the gun functioned ok, he would blow it out with compressed air and put it back on the belt and the gun would go out the other side of the booth. The guns that didn't function, got put on another belt and went off in a different direction. He wasn't aiming at anything, just pointing it at the bullet trap. There was a big magazine loader filled with what looked like thousands of rounds of 9mm. He would stick the magazine in and it took about 3 seconds to fill it. I assume he did this day in and day out. As much as I like to shoot, after about a day of doing that job I'd be tempted to test the gun by turning it on myself!
 
I was just reading a post in this section about how S&W quality has led to having to deal with interesting customer service. A close friend of mine purchased a brand new 629 and took it to the range. It so happened that I went to the range the same day and he brought out this 6" 629 from his car. He asked me to shoot it and see how it goes on paper. We both had different .44mag ammo and they shot very nicely from my 3" 629, much older revolver. While shooting his new one, I noticed the POI was drastically off, so far off it was not hitting the target / paper from 10 yards. I checked out the rear sight and looked to be centered. I moved the rear sight to compensate and long story short, I moved the sight all the way to side and still couldn't hit the bullseye. He said he was happy that it was hitting the paper and my first response was something around paying a grand for a pistol that can hit the paper?? I told him he needs to send this in to S&W and get them to fix this disaster.

Fast forward a year later, he still hasn't done anything with it. I offered to help him and here I am reading about questionable and long lead times from the manufacturer. So before we contact CS, looking to see what you all think and thanks for the input.
It needs to go back to Smith. When contacting them be nice, do not scream, shout, use profanities or demands. Converse with the CS representative like you are talking to your best friend. Current turn around time from a friend who just sent a Model 10 in for some minor repairs (very old and had a lot of rounds through it, worn not defective) and the turn around was 4 weeks. Don't believe everything you hear here. A lot of people who lurk in these forums are cry babies.
 
The barrel may have rotated in the frame. I had that happen to a new model 69 and a model 60.
Both of my 69's also had too tall of a rear sight blade installed.

Tony

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I think the test firing is purely a function test, no target involved. Of the very few new handguns I have purchased, the only one that came with a test target was my Ruger Mk II Government Target 22 pistol.
I have the Ruger Mk II Government Target Model 22 pistol (MK678G) that was purchased by my now deceased shooting buddy.

It came with a test target.

Some time after he bought it, he was looking at the test target and noticed that the gun's serial number, listed on the target, did not match his pistol's serial number!

We never learned if it was Ruger or his dealer who put the wrong target in the wrong box, but it certainly was an unwelcome surprise.

John
 
One of my really fantastic guns is a KMK512, which is RugerSpeak for the stainless 5-1/2" bull barrel Mark II and I bought it brand new in 1994 and there certainly was no test target with it.

I like Ruger guns but I don't have a similar knowledge base with them as I do with S&W. That said, I have never once heard of a Ruger test target with -ANY- gun they've made or sold. That's new to me!
 
One of my really fantastic guns is a KMK512, which is RugerSpeak for the stainless 5-1/2" bull barrel Mark II and I bought it brand new in 1994 and there certainly was no test target with it.

I like Ruger guns but I don't have a similar knowledge base with them as I do with S&W. That said, I have never once heard of a Ruger test target with -ANY- gun they've made or sold. That's new to me!
IIRC, the test target included with the MK678G was a feature advertised with the gun at the time, attesting to its capabilities.

I have no recollection of Ruger doing this with any other models.

John
 
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