New 686-7 Mountain Gun Trigger Coating Peeling!

[Rpowell600]

Just received my 686-7 and the coating on the trigger is already peeling/flaking off right out of the case. Going to reach out to S&W tomorrow morning to see if they are willing to just send the trigger out. Not too excited about shipping this back to them and waiting months. Was like a kid at the candy store waiting for this thing to get here!

 

[joebuck]

No surprise. S&W has some real issues lately. If it shoots good just forget it. Most likely there will be other issues as well.

 

[Oldsalt66]

Welcome from Florida.

 

[Rpowell600]

No surprise. S&W has some real issues lately. If it shoots good just forget it. Most likely there will be other issues as well.

I hope not. This won't be a safe queen by any means. Actually got it to hunt during our HAM Javelina season but I surely didn't pay what these fetch to have it come with the coating peeling off from the factory. That's crazy lol

 

[blackdeuce]

I can tell you what they will say..... they won't mail a trigger. You have to send the gun to them. Pretty frustrating. My 629 Mountain Gun has the same issue. I contacted them.

I'm not sending mine in. I'm afraid it will come back in worse condition than how I sent it.

 

[Rpowell600]

Quick update. Called S&W this morning and have a replacement trigger on the way. They told me to expect 10-15 business days for processing and then it will be out for shipping.

 

[Yendor357]

^Im shocked!

Does the action actually function? If so, you’re one ahead of me.

Did the gold bead fall out on the second cylinder full? If not you’re one ahead of me.

Did the forward side plate back out? If not, you’re one ahead of me.

Is your crane/frame gap less than.028”? You’re one ahead of me.

Is your rear sight so jacked up you can see light between it and the top strap?

To anyone who will listen….. go on Gunbroker and pay too much for an old S&W. Or buy a Colt. Don’t make the same stupid mistake that I did.

 

[Rpowell600]

Just got the new trigger in the mail today. Took about two weeks from placing the phone call.

 

[The Norseman]

Glad to hear S&W sent you a new trigger.

I recently viewed a 2025 S&W 686 M.G.
357Rem Mag at a local gun store, it too
had a bad trigger inside edge dinged up,
basically what your picture shows.

Unfortunately I had to pass on it. There was
other unsightly problems with it. I have to say
it was very obvious Quality Control was lacking.
Very disappointing.

I will get to see my new replacement 2025 S&W
686 M.G. 357Mag Friday. I hope this one is in
better condition.

The Best to you and your Endeavors.

 

[mag318]

S&W quality is nowhere what it once was but glad to see they sent you a new trigger and hopefully this one won't peel.

 

[Rock185]

Were I a betting man, I would have bet they would not send you a new trigger. But within my humble experience, much depends on which customer service person you happen to get....

 

[SLT223]

Wow! I'm surprised they sent you the part as opposed to making you send them the gun. That's great to see.

 

[Tinkertech]

The hammer on my newly purchased Govenor (2022) had a horrible finish on it (it was case hardened; but more chrome than case). S&W would not even SELL me a new one and refused to do anything about it! Even after I sent them photos of the bad finish.
Every time I called them, they said they were out of stock for over 2 years! I just gave up.

 

[blackdeuce]

Quick update. Called S&W this morning and have a replacement trigger on the way. They told me to expect 10-15 business days for processing and then it will be out for shipping.

Do you know who you spoke to? I called S&W and was told that they wouldn't ship one.

 

[blackdeuce]

WTH? I called and was told that they will send me a new trigger. He pulled up my previous service request (when they said they would not send one) from April, so he had my name and address which is tied to my serial number.

Glad I read this post!

 

[Rpowell600]

WTH? I called and was told that they will send me a new trigger. He pulled up my previous service request (when they said they would not send one) from April, so he had my name and address which is tied to my serial number.

Glad I read this post!

So they did or didn’t send you a trigger?

 

[blackdeuce]

So they did or didn’t send you a trigger?

They refused to send one in April. After reading your post, I called them today. I was told that they will send one.