NEW S&W 686-6 PLUS - Super DIRTY

I break every gun down I buy

I break every gun down, rifle or handgun, that I buy and inspect the internals, then bathe them in Gun Scrubber, re-lube and reassemble. My PC SW 500 was clean as a whistle when I received it; it didn't need cleaning but I did it anyway.
 
I just picked up a new 686-6 Plus from Cabela's. There was some carbon in the barrel from the factory test. I expected that. I opened it up and it looked fine - no rust or gunk. Looking forward to 'putting her through her paces' next weekend. :)
 

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Nice Scott! That is the way I think we'd expect them to be eh? Since my original post I broke open a pristine deep blue 1961 S&W Model 37 (Chief's Special Airweight) I've had for a LONG time. Passed down from my Dad. A safe queen that probably hasn't had 50 rounds thru it in her life time. Great little snubby. 12.5 oz! The original pocket pistol eh?

This isn't a great pic & I didn't take pic's inside the frame, but it was absolutely perfect in there. The rebound slide is stainless (I found that interesting - its sure not in the new ones) and the case hardened trigger and hammer still show colors. Bluing inside case still bright & shiny. Guaranteed that revolver case remained unopened since my Dad bought it new in 1962. The way it ought to be, as the man once said.
 

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To O.P.;

That is totally unacceptable. At the local gun shop I work for, we would have sent it back to the distributor or S&W and been asking what the heck was going on. I am floored that the dealer in question even tagged that as a new gun.....

I have never seen a new S&W come in "new" from the factor like that. Either S&W QC is going down, or else the dealer was lying.

.02 FRNs.

-Rogue
 
Rogue & Turbo, (I think it did come that way from the factory Jack)

I suspect this thread may continue, but in an effort to wrap it up: I hear exactly what both of you are saying, but consider this: I think the dealer (still left unsaid) was telling the truth. This is a large dealer, but doesn't have a range at that location. This particular 686-6 plus shows a manufacture date of spring 2012. It's pretty new. Please follow this logic and see if you agree this is likely a S&W issue.

We've all purchased new weapons that were fired at the factory but cleaned before delivery. Some Kimber 1911's for instance and a fantastic Springfield TRP Operator I picked up this summer which was perfect. (from the same dealer by the way) I've also bought a couple that were never cleaned after the test firing. You all have too. Then there is the hybrid "new" gun that the dealer has fired, or let a customer "test fire" at their own range. Yes there should be a better distinction between "new" and "new never fired" Neither one is really true due to the test firing most weapons should have.

I wish I had pic's of the cylinder and barrel before I cleaned it. It wasn't really too bad if they fired all 7 cylinders. Cleaned up OK. If it had been fired much more, it would have been worse in the cylinder & barrel. I only broke it open after feeling the trigger on a buddies mid-80's 686. He had felt mine and was bragging on his. Mine was much stiffer and I was feeling a little roughness. Had never busted open a revolver and wanted to know how anyway. Time to learn. The pic's above are what I found. YUK! THAT'S what bugged me, not what was on the outside. That mess you see inside the frame couldn't have been done by the dealer. It's too new for it to be dried lubricant. Don't think S&W management intends to put gritty brown grease inside those frames . . . right?

So less than 6 mo out of the factory the guts look like you see above? Hate to defend the dealer I bought this from, but how could the dealer be responsible for how the internals were found? That's why I said if I wasn't such a complete doofus, I should have put all the parts in a plastic bag, taken it back to FFF and asked for a full refund. I've bought several weapons from them. Even tho I probably violated warranty by breaking open the case, I think FFF would have given me a full refund and Mr. G. would have been reading the riot act to some S&W rep. I'm pretty certain dealers don't break open the frame on a revolver, even if they do clean up after factory test fire.

As it now stands - It's OK now, looks beautiful and I learned a lot. Moral to the story = If you have a new S&W (revolver or semi auto) ya better check under the hood 'cause S&W isn't! Personally, in the future I will only be buying older used S&W's. Smith has lost their way.

Last, I'm a little surprised S&W hasn't jumped into this thread. (unless Jack is a factory rep ;-) I've heard of them doing so in private message. If they are listening, I have electronic copies of all my receipts, copy of the tags and stickers on the blue plastic box, and documentation of "new" purchase, when & where. I don't want anything except respect that this is the kind of feedback businesses should thrive upon . . . unless they are on thier last legs. Unless you guys have completely lost touch with your "fans" and former supporters, this kinda stuff should NEVER happen. Perhaps this is just another unintended consequence we can blame Obama for, he says tongue in cheek. Huh? Well people are buying so many guns even a fine old firm like S&W is so busy making guns, they honestly could care less about QC and what we think. It's usually the death nell for a big company to forsake their customers. Is in my business. We'll see.
 
S&W is so busy cranking out guns for the pre-Obama "scare" that QC is probably slipping a bit.

To be fair, I bought a brand new in box Ruger Alaskan .44 and it also had rust inside the crane, and lots of rough finishing marks. All 6 chambers were filthy. Nice to pay $700+ for a gun that looks used out of the box:)

Also used to have a S&W 617, bought brand new, that was filthy...........I sold that one.
 
What dealer? I'm in NE Ohio too…

Two big dealers/ranges I know of run their rentals through an ultrasonic cleaner. Guessing your 686 had a trip through one of those. I've never seen a new revolver that dirty.

Anyway, not an ideal situation… but looks like no harm done. Looks great, enjoy!

-------------------------

Whoa - I may have just understood what you might be saying. I did an ultrasonic on a CZ barrel once w/o completely stripping it of dirty lube first. It seemed to leave a brown residue (or something) behind. I took it out short from concern about how it was looking and afraid it might "etch" the bore, but still noticed the brownish marks around the barrel lugs, slide stop pad, etc - so I stopped. Are you saying they maybe throw the entire frame, not broken down, into an ultrasonic cleaner? Never thought of that. I kinda doubt it since the barrel and cylinder had "typical" fouling presumably from factory test shots. REALLY hard to imagine how the inside of the frame got that way on a Smith & Wesson 686 that just left the factory in March 2012 (says the sealed envelope with a fired case) The pic's above are pretty rough. Not the way you'd want to leave the weapon sit for a long time, and how many people really break open the case on their new revolvers. Guess if its a Smith ya should!
 
Guess if its a Smith ya should!

Geeze, here we go again, bashing the factory over one gun whose pedigree may be suspicious. I simply don't believe the appearance of the internals of that gun are in any way representative of what S&W does. IF it was truly a new gun, then I'd suspect a disgruntled employee, nothing to do with established standards from the S&W production line.

If it was an unhappy employee, just a very bad break. 100%, indepth QA would drive prices completely out of sight and dramatically slow production. They have to train employees and at some point, trust them until that trust has been broken. Don
 
Geeze, here we go again, bashing the factory over one gun whose pedigree may be suspicious. I simply don't believe the appearance of the internals of that gun are in any way representative of what S&W does. IF it was truly a new gun, then I'd suspect a disgruntled employee, nothing to do with established standards from the S&W production line.

If it was an unhappy employee, just a very bad break. 100%, indepth QA would drive prices completely out of sight and dramatically slow production. They have to train employees and at some point, trust them until that trust has been broken. Don

Hey Girls - Yes Don, it's just a bad break. A learning experience and that's OK. It happens. Only intent is for others buying these in 2012 may wanna look under the hood. Maybe we can end this thread now as some are questioning the integrity of my remarks. K? :(

When you buy a "New in Box" S&W from one of their large retail dealers, ya really don't expect this guys. Is that fact intellectually arguable guys? I don't really care HOW it happened. It's fine now and looks great . . . now. Shoots well. Life is good. I wanted a 686-6 plus. I have one.

The large dealer I bought this from doesn't have a range. They wouldn't sell a used gun as new. A range gun is "used". I already said the barrel/cylinder wasn't too bad. It's the internals that raise concern. I suspect a machine, rather than live person installed the side plate. If not - boooo bad. Pedigree is intact. Although I'm reluctant, here is a pic of the sealed case envelope. Says March 2012, bought in Sept 2012. On advice of a couple of some senior members here, I've blotted out part of the SN. I respectfully suggest the entire thread be reviewed before further comment.
 

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JH, I don't believe anyone is questioning your integrity. I know I am not. I am questioning who you blame. I don't believe the gun left the assembly line like that, something between S&W and you happened, there is a 6 month window!!! How can you absolutely come in here and say it had to be S&W.... it's a 6 month window!!
 
JH, I don't believe anyone is questioning your integrity. I know I am not. I am questioning who you blame. I don't believe the gun left the assembly line like that, something between S&W and you happened, there is a 6 month window!!! How can you absolutely come in here and say it had to be S&W.... it's a 6 month window!!
OK. Anything's possible JC.
 
Hey Girls - Yes Don, it's just a bad break. A learning experience and that's OK. It happens. Only intent is for others buying these in 2012 may wanna look under the hood. Maybe we can end this thread now as some are questioning the integrity of my remarks. K? :(

I'm not questioning your integrity at all. I just flat don't believe that what you saw was representative of S&W QA, don't know how it got that way, lacking any more evidence, much is speculation on the part of all of the posters, me of course, included. Don
 
OK you two . . . yer both starting to sound like Bill Clinton. He's capable of convincing us of anything. :D

All kidding aside, Your opinion is as valid as anyone else's, and appropriately noted.
 
That gun was NASSSSTY. Cleaned up nice. but come on Buckeye colors. Dude what were you thinking. That is like putting a silver dollar on a pile of ****.

A former buckeye native......

It looks like C%R@A$P is on the bad word list.
 
That gun was NASSSSTY. Cleaned up nice. but come on Buckeye colors. Dude what were you thinking. That is like putting a silver dollar on a pile of ****.

A former buckeye native......

It looks like C%R@A$P is on the bad word list.

HA - I heard that Mark. Yer hurtin my feelings man.
 
HA - I heard that Mark. Yer hurtin my feelings man.

I am so sorry brother. but once you wash the taste of the mighty Ohio river out of your mouth with fresh clean well water of wonderful, clear crisp, mountainous, beautiful air and water of Washington, Ohio is just a flat spot in the road to eat lunch.

Now if i could send the cougars to Ohio my day would be good.
 
What dealer? I'm in NE Ohio too…

Two big dealers/ranges I know of run their rentals through an ultrasonic cleaner. Guessing your 686 had a trip through one of those. I've never seen a new revolver that dirty.

Anyway, not an ideal situation… but looks like no harm done. Looks great, enjoy!

Sorry for delayed reply. Nope, no harm done, and 686 is now as it should be . . . lookin good and shooting as straight as I can shoot. Guess breaking it open voided the warranty tho.

Yep NE Ohio, but rather keep dealers name in Private Message. If you still wanna know, send me PM and I'll email you details. Hard to imagine they'd sell a "rental" as "new", but who knows. 2 people in this thread think it was the retailer. I think it sat on the shelf @ Smith and was put together w/o anyone/anything checking the guts. Could throwing the frame, sans grips, in an ultrasonic crystalize the lube inside the frame like that??
 
Sorry for delayed reply. Nope, no harm done, and 686 is now as it should be . . . lookin good and shooting as straight as I can shoot. Guess breaking it open voided the warranty tho.

Yep NE Ohio, but rather keep dealers name in Private Message. If you still wanna know, send me PM and I'll email you details. Hard to imagine they'd sell a "rental" as "new", but who knows. 2 people in this thread think it was the retailer. I think it sat on the shelf @ Smith and was put together w/o anyone/anything checking the guts. Could throwing the frame, sans grips, in an ultrasonic crystalize the lube inside the frame like that??


Does your dealer have an active shooting range with rental guns?
 
Does your dealer have an active shooting range with rental guns?

The large dealer has three locations. Big stores. Main location 45 mi south of me has a small range. Don't know if they have rental's. The other's don't. I picked this up at one of the "others". Never had any issues with these folks on, unfortunately, a lot of stuff. My mistake: Not putting the pieces in a zip lock and taking it back to them for show & tell. Even tho I broke it down, they'd have taken it back. Their records would have shown I just bought it. Learned a lot along the way here, and maybe something else did happen to this 686 in that 6 mo window Turbo.
 
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