Hello from Metro Detroit! Long time observer, just joined to pipe in on this convo.
My Shield has been back to the factory 4 times for 3 separate issues. Mine is also a very early production sample so I'm sure improvements have been made since.
First time back was for my roll pin above my trigger walking out (after I was sent new ones to fix the issue initially) as well as the white dots fell off the rear sight.
Second time was again for the roll pin.
Third time was for the slide rusting. S&W replaced the slide.
This time it's back for round 3 on the walking pins. It always happens after firing 100 rounds.
My Shield has been back to the factory 4 times for 3 separate issues. Mine is also a very early production sample so I'm sure improvements have been made since.
First time back was for my roll pin above my trigger walking out (after I was sent new ones to fix the issue initially) as well as the white dots fell off the rear sight.

Second time was again for the roll pin.
Third time was for the slide rusting. S&W replaced the slide.
This time it's back for round 3 on the walking pins. It always happens after firing 100 rounds.