rabbit hunter
Member
I have had no response from S&W after responding to the recall notice and receiving a confirmation number. Are they just slow? Has anyone received authorization to return their PPK or PPK/S?
PPK recall
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Pondhill
Member
I haven't heard anything either.
I was told in an email that the return labels and instructions would begin mailing the week of March 13th. They have lots to warranty.
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My friend got his label last week (week ending March 27) and sent in his PPK. I will be curious to see how long before he gets it back.
Got my label Thursday and it went out on Friday, due to reach S&W by 31 March. Then the waiting begins. Fortunately I have other pistols both for carry and range.
I also want S&W to look at the feed ramp because the seam between the frame and bbl looks rough.
I also want S&W to look at the feed ramp because the seam between the frame and bbl looks rough.
A buddy of mine applied for his recall on the week of the 16th of March using the online option at S&W web site. He's already received his confirmation emails and shipped his gun off to S&W. Not sure why the rest of you haven't heard anything.
I called them this morning to confirm if mine was part of the recall, which it is. Do not go by the list of numbers on the S&W website as I believe it involves ALL PPK/S except the orginal German made ones.
My PPK/S also got to Maine on Tuesday morning, 3/31. I originally applied for return authorization in late Feb. and heard nothing. I refiled about 10 days ago and had the authorizing emails with links to return labels a couple of days later. Shipped Monday, with some irritation stemming from the fact that the local UPS Store refused to accept a firearm return. Had to take it to the local UPS hub.
I wonder what the total bill to S&W will be for this fiasco. It must be significant, with air freight alone eating a huge chunk of their original profit on each unit sold.
DW
I wonder what the total bill to S&W will be for this fiasco. It must be significant, with air freight alone eating a huge chunk of their original profit on each unit sold.
DW
Yeah, the local UPS stores won't take firearms, but drivers can pick them up if the shipper is on their regular route. So I shipped both my LCP and PPK back from work. But I have the return shipment come to my home and then I have to go to the hub, but they are closeby and very accommodating, except that they are posted, so I cannot carry in there when I go to pick up my gun.
remat457
Member
It takes a while to get the label. Mine took about 3 weeks to get here.
Mountaineer
Member
Mine left here Monday, Apr 6. I haven't heard of anyone receiving theirs back.
I talked to the factory two days ago and was told the turnaround time on recalled PPk's would be 8 to 12 weeks because of the heavy volume. The lady said they were receiving "thousands" of them every day.
Mountaineer
Member
Hmmm? If that's true, they will only be receiving them for a few days! How many do you think they made?
Mountaineer
Member
Has anyone received their PPK back from S&W's recall?
makaadict
Member
I got mine back on tuesday, sent it in feb18th for unrelated issues and it was held for the recall
Home at last!
I missed Big Brown yesterday afternoon. Found a sticker on my door that he'll be back after 5PM today. I shipped it on March 26th, signed for at the factory on March 30th. 76 days from the time I shipped it until the delivery attempt yesterday. I'll be in a lawn chair on the front walk waiting this afternoon.
I missed Big Brown yesterday afternoon. Found a sticker on my door that he'll be back after 5PM today. I shipped it on March 26th, signed for at the factory on March 30th. 76 days from the time I shipped it until the delivery attempt yesterday. I'll be in a lawn chair on the front walk waiting this afternoon.
ambassador
Member
Shipped mine out on March 27th,received it this past Tuesday,a bit dirty,barrel and feed ramp had soot or something similar to it ,cleaned up in a few minutes.The safety decocker lever seemed to be a little easier to use.
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remat457
Member
I just called S&W today on mine since some folks are getting theirs back.
One thing I noticed is that it took them about 7 days to process receipt after it got there.
If you sent in a PPK -- They said that they are currently waiting on a spring to complete the work. They said to expect another 2 weeks
If you sent in a PPK/S -- They are being worked on and sent back.
One thing I noticed is that it took them about 7 days to process receipt after it got there.
If you sent in a PPK -- They said that they are currently waiting on a spring to complete the work. They said to expect another 2 weeks
If you sent in a PPK/S -- They are being worked on and sent back.
I had called the factory about two weeks ago & was told that my PPK/S was received on 3/26 and I could expect it to be another four to six weeks before it was returned.
Three days later, it arrived........go figure.
Not only did they repair the decocking lever assembly, the ramps were polished too.
I've had it back out at the range a few times & it seems as though they've done a fantastic job.
Hang in there folks, it'll be soon now.
Three days later, it arrived........go figure.
Not only did they repair the decocking lever assembly, the ramps were polished too.
I've had it back out at the range a few times & it seems as though they've done a fantastic job.
Hang in there folks, it'll be soon now.
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