Problem with my new 617

[smamh]

I just purchased my 617 last month. I tried to lower the rear sight but it will not move. It will only try to move a fraction of a turn. Anyone had this problem on any of their sights?

Also the cylinder has a small spot on it, see pic. It is not major but when you pay what these things cost you expect better!

 

[birdshooter]

I have not had any sight issues with my 617. I don't believe I have had to adjust mine. As far as the mark on the cylinder, it wouldn't bother me as I drag mine all over the woods, ponds and rivers shooting things. But, as you mention, it shouldn't be there at the price of these revolvers. A call to S&W will get it corrected. The sight too.

 

[smamh]

Thanks birdshooter. I need to contact them about the sight. I am hoping they will send me one to replace it instead of sending the gun to them!

 

[SweetMK]

That ding would kill me,,, especially considering that it reaches to the hole.

I do not have an issue adjusting the rear sight,,,

I bought this gun used, so I never got to see the rear sight,,,
but, it was priced right,,, what can I say??

Did you press down on the sight while trying to turn the screw??

 

[scooter123]

That "mark" on the cylinder isn't a "mark", it's a complete and total FAILURE on the part of Q.C. at S&W. Contact S&W by phone because they tend to ignore email. They will then issue an RMA and instructions for returning your revolver to S&W one THEIR dime, meaning you don't pay for a warranty return. Once at S&W they will replace that defective cylinder at no cost to you. Turnaround is rumored to currently be about 6 weeks but is actually typically closer to about 2 weeks. Meaning, you'll get your repaired revolver back in 2 to 6 weeks.

As for the sighting issue, these revolvers do NOT come from the factory with the sights adjusted. You didn't mention that you were trying to sight in your revolver, just that you couldn't adjust the rear sight any lower. I would suggest that you actually take the time to sight in your revolver before sending it in. I suspect that if you take the time to sight in your revolver you may find you need to raise the rear sight to get it on zero. If you have attempted to sight in your revolver and found the rear sight blade is too tall and you need a shorter rear sight blade installed that way it can be done at the same time your cylinder is replaced.

 

[smamh]

Did you press down on the sight while trying to turn the screw??

No, I didn't try that. Congratulations on your find!

 

[smamh]

That "mark" on the cylinder isn't a "mark", it's a complete and total FAILURE on the part of Q.C. at S&W. Contact S&W by phone because they tend to ignore email. They will then issue an RMA and instructions for returning your revolver to S&W one THEIR dime, meaning you don't pay for a warranty return. Once at S&W they will replace that defective cylinder at no cost to you. Turnaround is rumored to currently be about 6 weeks but is actually typically closer to about 2 weeks. Meaning, you'll get your repaired revolver back in 2 to 6 weeks.

As for the sighting issue, these revolvers do NOT come from the factory with the sights adjusted. You didn't mention that you were trying to sight in your revolver, just that you couldn't adjust the rear sight any lower. I would suggest that you actually take the time to sight in your revolver before sending it in. I suspect that if you take the time to sight in your revolver you may find you need to raise the rear sight to get it on zero. If you have attempted to sight in your revolver and found the rear sight blade is too tall and you need a shorter rear sight blade installed that way it can be done at the same time your cylinder is replaced.

I guess I should have been a little clearer, that is what I was trying to do. It is shooting high, so I was trying to lower it the point of impact.

 

[twodog max]

I will ask the obvious. Is the rear sight already all the way down? They only go so far. If it is and with the dinger on the cylinder yep I would send it back.
I emailed S&W a while back and got a prompt response. Only a couple days. Not like phone call but when you are retired time takes on a different concept.

 

[TTSH]

Also the cylinder has a small spot on it, see pic. It is not major but when you pay what these things cost you expect better!

I wouldn't be happy with that flaw in a brand spanking new gun. I think S&W owes you a new "defect-free" cylinder.

 

[ladder13]

That gouge would bug the heck out of me, call them and they'll send a label to take it back.

 

[Camster]

Send it back.I couldn't live with that cylinder.Maybe you're willing to overlook it,but the next potential owner might not .As much as many of us say that no gun will be sold,life happens.If the sight is bottomed out,you have another issue.

 

[Douglas8860]

I purchased my new M617 this past December.
I too have a sight adjustment problem. When I attempted to sight in the revolver it shot twenty four inches high. After adjusting the rear sight to its' lowest clockwise setting, it shot eight inches high using CCI Standatd Velocity .22LR as recommended by Smith & Wesson.
After a quick live chat, my revolver was on its' way back to Springfield. I have complete confidence Smith & Wesson will correct this minor issue.
After checking yesterday, my M617 is in cue for repair and should be returned in one to three weeks.

 

[smamh]

I will ask the obvious. Is the rear sight already all the way down? They only go so far. If it is and with the dinger on the cylinder yep I would send it back.
I emailed S&W a while back and got a prompt response. Only a couple days. Not like phone call but when you are retired time takes on a different concept.

It does not want to turn either way. It only moves a fraction. You can hear one click out of the fraction it will turn.

 

[smamh]

I purchased my new M617 this past December.
I too have a sight adjustment problem. When I attempted to sight in the revolver it shot twenty four inches high. After adjusting the rear sight to its' lowest clockwise setting, it shot eight inches high using CCI Standatd Velocity .22LR as recommended by Smith & Wesson.
After a quick live chat, my revolver was on its' way back to Springfield. I have complete confidence Smith & Wesson will correct this minor issue.
After checking yesterday, my M617 is in cue for repair and should be returned in one to three weeks.

24", whoa! Mine is only grouping about 2 - 3" high.

 

[Douglas8860]

Yeah, shooting twenty four inches high, I was thankful I had a "Target" revolver and not some standard use gun.
Oh well, it happens, that's what warranties are for.

 

[cptdco]

I bought a beautiful slightly used 617 no-dash a couple of years ago. It also shot about 8 inches high. Sent it back to the factory and they fixed it just fine. I like to think if it hadn't been defective, it might not have ended up on the used market. Now one of my favorite shooters.
That gouge would drive me nuts also, and I certainly would not accept it in a brand new gun.

 

[S&WIowegan]

Send it back ASAP. Either the front sight is too high or the rear sight is wrong for the gun. The gouge on the cylinder is outrageous.

 

[smamh]

I figured out what is going on with the sight! It is all the way down and they torqued it down real tight at the factory trying to get it set closer. I put a little more torque on it to the left and it loosened up. So, something definitely has to be done!

 

[gdkaiser]

mine is 2 years old, I must have got lucky, as I love the trigger and grouping on mine...