Problems Ordering From Hogue Grips

[Sevenshooter]

Anyone have problems getting Hogue to complete an order for wooden grips without problems?

I have had problems with nearly every order for wood grips I have placed with them over the years. I would never spend another nickle with them, except that I like their product. (laminate finger groove grip with fancy striped end cap)

The orders take forever, they never update the order status on the website, and each time I call or e-mail I get a different story.

The latest dilema has a grip order for an N-Frame in "limbo". After two months and no word, I inquired about the order only to be told the order somehow was overlooked and would be processed immediately... still waiting, weeks later, recently I was told it was definetely going to ship on a certain date, and how sorry they were for the mix up, a week after the certain ship date and nothing. Called again and was told the grip was backordered...

I think I'm being B.S.'d a bit here!

Any similar experiences dealing with Hogue out there?

SS

 

[DON1937]

My son and I both had problems with their wood grips. His split into 2 pieces while we were shooting at the range and. He sent them to Hogue and they wouldn't replace them. I had a problem with the fit on an N frame Smith........no real help from Hogue.

 

[lobosolo]

I"ve had the same problems with Hogue.I finally cancelled two orders.
Jim

 

[socal s&w]

Hmmmmmm quite the bummer!

I have had nothing but great experiences with Hogue, although I do recall that a couple of years ago they were very back-logged and it took them awhile to get the orders out, but they were upfront and stated so when the orders were placed.

I even sent a stock back to have them stipple it since the smooth stocks were not very 'gripp-able'. Turn around was about two weeks.

Sorry, but they have been stellar for me.

 

[Bart 44]

Brownells carries them and are very good to order from. I've bought several from them over the years.
World's Largest Supplier of Firearm Accessories, Gun Parts and Gunsmithing Tools - BROWNELLS

Dennis.

 

[sar4937]

They closed up awhile back and went to Haiti to help the earthquake victims. They probably returned to backed up orders. I read one of their employees was from Haiti.

 

[Markcuda]

I have Hogue grips on many many of my revolvers, and never had a problem with the grips, or the ordering prosses.
When I call and order, I speek with Aimee, one fine lady to work with.
Hogue just finished a set of grips for me made out of Cordia wood that I sent them.
I might be the only Hogue Cordia grip owner so far

 

[K38]

If you want wood grips on a hard recoiling gun I would think laminated grips would be the strongest. I love the cheap rubber Hogue grips, they fit my hand perfectly.

Dwight

 

[GJH77]

Hogue service

I had never bought a set of Hogue grips until recently when I found a NIB rubber grip to try on my 4566. I bought it at a gun show from a parts seller-he got the old package from a sporting goods shop that closed years ago. When I got home it was lacking one screw. I emailed Hogue trying to buy a single screw. No response for a couple of days, then I called, on a Friday. The lady who took my call did not even want to know the circumstances, just said they would send out a new screw immediately, and no charge. Got the package in the mail the next Wednesday, not only the screw but the whole mainspring retainer and 2 screws.

 

[Nightowl]

I ordered a set recently, it had been a about three weeks, so sent an e-mail. Aimee answered and said it would be about May 1st, and offered to send a pair from different wood that was in stock.

So far so good.