ProMag Order

I ordered 2 32's on 2-13. That order still says processing. I ordered 2 10's yesterday. I got an email today stating the 10 round mags have shipped. Go figure.
 
Surprised tonight ups dropped off box, had my 2 mags in it. Ordered 2-18 arrived 2-26. And no did not pay for faster shipping, chose cheapest shipping method.
 
UPDATE: I finally got a return email. I copied the tech support in my last email and they were the ones that answered me back. Basically they said they didn't realize that newer orders were being shipped before older orders and that even though he was tech support he was personally printing my order and see what the deal was. Not much of an answer but at least an answer. Funny thing is I ordered some ten rounders from tactical vantage tonight and they already charged my card. I guess if promag decides to ship I'll have some extra mags.
 
I ordered 2 of the 32 rounders on Sunday the 17 of Feb and they shipped on the 19th. Recieved them on the 25th. I thought that was pretty dam fast. Don't understand why some folks are still waiting? Hope to try them out this weekend.
 
Placed my order 2/09 (2 32rnd)
Order shipped 2/18.
Recieved order 2/26
Not too bad, I've had stuff take longer. It does sound like they are not keeping good contact with customers and a little spotty on the updates. Hopefully they can get a little more organized. In the meantime I plan on ordering a few more.
 
Update

I too was being left out by ProMag.
My buddies were receiving their mags in less than a week after ordering. I called today, but had to ask for Tech Support to reach a live person. The guy asked what I had ordered which I replied SW MP 15-22 mags. He acknowledged they were having issues getting the orders filled in a chronological order, apologized and said that it didn't matter at this point as all orders are scheduled to go out in a day or two. He said that if I don't receive my orders by end of next week (they are in CA, I am in PA), I should call them. We'll see. I thought you might like to hear this.
 
Yucholian said:
I too was being left out by ProMag.
My buddies were receiving their mags in less than a week after ordering. I called today, but had to ask for Tech Support to reach a live person. The guy asked what I had ordered which I replied SW MP 15-22 mags. He acknowledged they were having issues getting the orders filled in a chronological order, apologized and said that it didn't matter at this point as all orders are scheduled to go out in a day or two. He said that if I don't receive my orders by end of next week (they are in CA, I am in PA), I should call them. We'll see. I thought you might like to hear this.
Click to expand...

I call BS on that :rolleyes:
 
diesel43078 said:
I ordered 2 32's on 2-13. That order still says processing. I ordered 2 10's yesterday. I got an email today stating the 10 round mags have shipped. Go figure.
Click to expand...

Earlier in this thread there was mention that Promag may be mis-interpreting some Ohio Revised Code about high capacity magazines?!? This was news to me. I live in OH too and ordered two 32 rounders in January and they are still showing 'Processing'. I am thinking about changing the delivery address to my brother's house in AL and see if they get shipped!
 
mtgeorge said:
Earlier in this thread there was mention that Promag may be mis-interpreting some Ohio Revised Code about high capacity magazines?!? This was news to me. I live in OH too and ordered two 32 rounders in January and they are still showing 'Processing'. I am thinking about changing the delivery address to my brother's house in AL and see if they get shipped!
Click to expand...

I tried to cancel one of my orders earlier and according to the website once it says processing you can't edit the order.
 
mkess said:
I tried to cancel one of my orders earlier and according to the website once it says processing you can't edit the order.
Click to expand...

I know i've been trying to figure that out as well.
 
davidbush05 said:
Thank you to the posters of these mags. Sorry about you good people in Ohio getting denied. I'm really sorry about the state of affairs this country is in currently. Good news for me, I got this confirmation email today.
Two thirtytwo rounders on the way!
Click to expand...
(From page 7)

These showed up today while I was at work!ImageUploadedByTapatalk1362036524.640963.jpg
Thanks for the heads up about them and sorry to all the good people still having to wait. I'm excited to try them and see how they do compared to the factory mags.
-drb
 
Last edited:
davidbush05 said:
(From page 7)

These showed up today while I was at work!View attachment 104447
Thanks for the heads up about them and sorry to all the good people still having to wait. I'm excited to try them and see how they do compared to the factory mags.
-drb
Click to expand...

Interesting, mine did not come in the retail packaging. Just a clear plastic bag with a small stick-on label. Maybe they're trying to save time by skipping the packaging step?
 
The order I placed on 2/25 for 2 10 rounders was delivered today. The order I placed on 2/9 for 2 32 rounders still says processing. I'm guessing that's because they don't ship the 32 rounders to Ohio. I didn't find that out until after I ordered them. But I do have 2 10 rounders to take apart and modify now :D
 
Ordered 2 32 rounders on feb 22, and received mine this past Friday. (3-1-13). Not too bad.
 
My 2/7 order is still sitting in processing also. And no reply from them on the email I sent last week.

Got a BUNCH of 10rd mags from Vantage Tactical though.....it was just about 10 calendar days from submission of order to having them on my doorstep. :)
 
It would seem as though the January and early February orders have gotten lost in all their confusion. It does look like they've gotten their **** together as of late. Most posters that ordered in late February seem to be getting their mags already. Also, they may be able to keep up on the 10 rd. orders a little better than the 32 rd. orders for whatever reason. The 10's seem to be shipping much more quickly.
 
What I was told:

Just got off the phone with Elliot/ext 118. Apparently he has been assigned to handle the "Mag Fiasco" as he called it. Several contributing factors to the delay, but basically they are currently OOS! They had a small shipment of apprx. 500 Mags, and they mistakenly fulfilled the "NEW" orders instead of the backorders. He's not sure when the next shipment will be in (hopefully a couple weeks)...I cancelled my order.

Very pleasant to deal with; I have no issues as "Stuff Happens".
 
I ordered from Promag 02/26/2013 with the hopes that they were still shipping out of order. I still haven't heard anything yet.
 
I'm glad I ordered a bunch of the 10rd mags through the Vantage Tactical site so I'm not sitting around waiting on the ProMag order.
Stuff happens and times are crazy right now, but that is subpar customer service.
 
All,
Dday plus 35.!!!!!! Order #31,4xx.... still shows as processing for 6 mags total.!!!!
This really suxs...after being away for a few days on the forum and finally getting to catch up and hear about their MAG FIASCO...from us and not an email fro ProMag.!!!!

Customer service has gone the way of the dinosaur!!!! Extinct.!!!!

Paul
 
Wow! I just got a shipping noticed for my order from 01-18 order number 27XXX. I had received my order from 02-21 order number 42XXX, already and had figured the early one was lost. That and the 10 rounds I ordered got from Tactical Vantage puts me at more Promags than I need. lol
 
You must log in or register to reply here.

Similar threads

W
ProMags for my 3914?
2
Replies
40
Views
2K
Dave.357
D
G
Looking for Plinker Tactical, ProMag, and other 15-22 accessories.
Replies
15
Views
3K
strobro32
strobro32
G
  • Locked
WTB: Looking for Plinker Tactical, ProMag, and other 15-22 accessories.
Replies
0
Views
417
GeneralJHutt
G
S
Finally made it to the range
Replies
1
Views
150
M1A4ME
M1A4ME
J
  • Locked
Expired/Withdrawn M&P 2.0 9mm Compact $525
Replies
0
Views
231
jbtrucker
J

Latest posts

Back
Top