Recall on my wife's "new" Highlander.

[CAJUNLAWYER]

MAJOR recall because the tires on it had an improper load rating. I bought the car right at two years ago and it has 40,000 miles on it already. And I am getting four-count 'em' -four brand new tyres (for the Englishmen on the forum) for FREE!
NICE.

 

[MetalMan]

Toyota is having quite the year…

SIL is having the whole engine replaced on his 2022 Tundra as part of a 100,000 vehicle recall. Evidently, metal shavings weren't properly removed from the blocks during the manufacturing process. While the issue affects only 1% of vehicles produced, Toyota is recalling all of them.

He's got 60k miles on his truck and will soon have a brand new engine! No word yet on when the work will take place.

 

[jeffrefrig]

Toyota does seem to have no issues with warranty repairs or recalls, from the few I know of. My wife's brother had a recall on some obscure part of some part of his frame that I never heard of (that was probably pretty important) when I believe the truck was like 4 or 5 years old; no issues, and they actually came to pick it up and returned it to his driveway...cleaned up, too. Toyota's recall service is most excellent from what I see from my acquaintances that own them.

 

[MetalMan]

Forgot to mention that there is also a "stop sale" order on 2025 Grand Highlanders…issue with second row airbags.

 

[Bullet Bob]

Elon Musk said it best - building cars is hard!

 

[Bald1]

Back in 1990 I bout an 87 F250. Basically as a work truck. A little faded and paint peeling in a spot around rear fender well. A yr later as it hit 100k mi I find out about Ford warranty repair for paint. Turns out the trucks with galvanized metal weren't primed properly and paint flaked off. Long story short my truck was red and tailgate was banged up pretty good. I got a nice maroon colored tailgate from the junkyard and the dealer painted the whole truck. Service manager did charge me $100 to prep and paint new tailgate. It came out looking like new. At this point it was 5 yrs old with ALOT of miles. They could've told me to go fly a kite. Great customer service.

 

[.455_Hunter]

When my Dad rebuilt the 351 in the family 1978 F-250, he found a blob of casting sand still in the block's coolant passages.

 

[max]

If it would make you feel better, you could provide lunch for all employees of the dealership.

 

[LVSteve]

Elon Musk said it best - building cars is hard!

No kidding. Honda have just recalled 1.7 million cars for steering issues.

 

[johngalt]

Good to see companies treating their customers right.

 

[chief38]

MAJOR recall because the tires on it had an improper load rating. I bought the car right at two years ago and it has 40,000 miles on it already. And I am getting four-count 'em' -four brand new tyres (for the Englishmen on the forum) for FREE!
NICE.

Caj, I am just curious as to what brand and model the tires are and why are they being recalled?

 

[LVSteve]

Caj, I am just curious as to what brand and model the tires are and why are they being recalled?

Sounds to me like they had a foul up in the factory and fitted tires that could not take the weight.

 

[Valmet]

Glad they're making things right. I've been a Toyota guy thru and thru for 15 years, particularly 4Runners. That being said, I wouldn't go anywhere near the new 2025, Gen6 4Runners.

 

[glowe]

Factory recalls are not something that auto makers play around with. I doubt that any manufacturer wants to publicly go to war with the National Highway Traffic Safety Administration. Any that I have had were handled well and fortunately I have only has a few over the last 50+ years.

 

[erikpolcrack]

Same thing happened to me years ago with my Volvo and Firestone 721 tires replacing the recalled Firestone 500s - bad ply cords. Dealer shook his head when he checked my old tires after the swap. My 500s had been made in the Firestone European factory, which had already switched to the new 721 cord a year or two before but waited to start marking the tires 721 until the switchover was completed in the US and Firestone announced it. He said most tires they were pulling were that type - a huge waste of time and money, but a recall was a recall.

 

[CAJUNLAWYER]

Caj, I am just curious as to what brand and model the tires are and why are they being recalled?

Sounds to me like they had a foul up in the factory and fitted tires that could not take the weight.

This. From what I was told by the dealership.

 

[Kevin J.]

A Highlander you say....

 

[Birdgun]

Two years ago, my wife's 2015 Toyota Highlander had the Pearl White paint start bubbling and peeling. Toyota accepted responsibility and completely repainted her Highlander in Pearl White at no cost to us. Took them a few weeks to strip and repaint. Also, while the Toyota dealership had her Highlander, she had a Highlander loaner provided free.

 

[Kinman]

On my second Highlander, the first one is owned by a family friend and is not being well cared for, however it is still going strong. My latest model is a '19 and I have not had one issue with it, no recalls that I can remember. I think they are the best SUV on the market, the only thing mine have never delivered is mileage. In town I don't think the first one ever got better than 17, this one did the same until it finally broke in at around 15K, it gets 18 now. I did not opt for Hybrid drive in either Highlander. My wife's little Camry is a Hybrid, fifteen years old and no problems other than replacing the starting battery twice, another amazing little vehicle. She can have anything she wants and has no interest in replacing it with anything, to me that speaks volumes about being satisfied.
I see where Toyota is doing a ton of research into hydrogen fuel cells rather than EV, we'll have to see how this works out.

 

[oldbrownhat]

Toyota does seem to have no issues with warranty repairs or recalls, from the few I know of...

Canadian 'Cablegate' class-action will cost Toyota $40 million

Mostly affects vehicles in northern latitudes where salt is used on the roads. Lawsuit originated in Quebec but coverage was extended Canada-wide.

...on certain Toyota and Lexus hybrid vehicles from model years 2019 to 2022, the AWD system's traction-motor-cable high-voltage subfloor wires presented a design defect (the plaintiffs claim) that leaves the connector poorly protected from winter water and salt spray. This could cause premature corrosion and, in some cases, failure of the hybrid system. Indeed, after a sufficient number of warning indicators were illuminated, the vehicle might not even start.

...Another example of Toyota's willingness to take responsibility for the problem is that the entire process of filing, authorizing, and ratifying this class-action took barely two years. In Quebec, class-actions last an average of seven years.
​